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Emotional Agility | Urmila Naidu | Pune Agile Unconference 2017 | Scale Up Consultants

"Emotional Intelligence to Emotional Agility" by Urmila Kandha

Enterprises that embark on the most successful transformation journeys are those that focus on people centric transformation spanning the entire gamut of innovative next-gen technologies, digitization, innovation and continuous learning.

This talk was presented at the Pune Agile UnConference 2017 (PAUC17) by Urmila Kandha.

Emotional Agility | Urmila Naidu | Pune Agile Unconference 2017 | Scale Up Consultants

  1. 1. By URMILA KANDHA (Asstt. Vice President, Deutsche Bank) naiduurmila@gmail.com Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com
  2. 2. Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com This presentation was originally used for the talk “Emotional Intelligence to Emotional Agility for the Agile Organization” at the Pune Agile UnConference – Pune (Aug 20, 2017).
  3. 3. Content Summary  Emotional Intelligence & Emotional Agility  Why do they matter in today’s business & how do they make a difference in the Workplace?  EI for the Agile Organization  An Agile mindset for the Emotionally Agile social enterprise  Typical impediments & strategies around moving to EA  Role of EI in leadership effectiveness in an Agile transformation  Final Thoughts  Q&A Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com
  4. 4. Emotional Intelligence & Emotional Agility  Capability of individuals to recognize their own and other people's emotions  Discern between different feelings and label them appropriately  Use emotional information to guide thinking and behavior  Manage and/or adjust emotions to adapt to environments or achieve one's goal(s)  Enables us to navigate life's twists and turns with self-acceptance, clear-sightedness, and an open mind.  The process is about approaching difficult emotions and thoughts in a mindful, values-driven and productive way  Generates a positive impact or minimizes a negative impact in adverse situations Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com vs. Emotional intelligence (EI) Emotional Agility (EA)
  5. 5. Emotional Intelligence & Emotional Agility Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com Emotional Intelligence Emotional Agility Understanding what the tools are and developing a toolkit Understanding when to use which tools to be most effective
  6. 6. IQ Versus EQ Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com IQ + EQ = Balanced Leadership Intelligence Quotient Understanding what are The tools, techniques, processes and management needs Emotional Quotient Understanding what is required to get the job accomplished from others
  7. 7. Businesses Today – Agile and EI Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com
  8. 8. Passion as an Emotion for Performance Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com  Emotions drive people and people drive performance  Emotional Intelligence is everyone’s business
  9. 9. Why does EI & Mindset Transformation matter to Business? Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com EI & Mindset Transformation Business Benefits Increased team perform productivity, even under pressure Builds inclusive culture Increased leadership ability even amidst significant change Creates an positive organizational climate Improved decision making across organization Reduced staff turnover Transformational Leadership as against Transactional Leadership Promotes Tolerance of Ambiguity and intellectual curiosity Reduces attrition and Improves bottom line Widens the Circle of Influence and generates trust Teams work through complexity, welcome changes and drive innovation Reduces stress Levels across all elements in the Organization
  10. 10. An Agile Mindset for the EA & Social Organization Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com Before… After… Everyone has an agile mindset Growth Mindset Being Agile Organizational Agility Continuous collective learning Organization-wide culture Value-driven culture Dynamic Customer Experiences Leader has an agile mindset Fixed Mindset Doing Agile Agile Teams Individual Learning Isolated, siloed cultures Results-driven culture Static Customer Experience https://www.youtube.com/watch?v=QQGHNr5fEeU
  11. 11. Top 5 Impediments and Strategies to be an EA Org  Hierarchies  Siloed Teams  Command and Control  Transactional Leadership  Traditional Workplaces with Communication Barriers Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com  Networks  Tribal unity  Empowerment, trust, empathy and Jedi Mind strategies  Transformational and inspirational servant leadership  Co-creating a learning organization Less… More…
  12. 12. Role of EI in Leadership Effectiveness in an Agile Transformation Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com
  13. 13. Final Thoughts Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com
  14. 14. Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com
  15. 15. Pune Agile Unconference 2017 www.TheAgileProfessionals.com © 2014-17, Scale Up Pvt. Ltd. All Rights Reserved. www.ScaleUpConsultants.com Please reach out to us on: Contact@ScaleUpConsultants.com www.ScaleUpConsultants.com https://www.linkedin.com/company/scale-up https://twitter.com/ScaleUpPune https://www.facebook.com/ScaleUpConsultants https://plus.google.com/117837859519308773805/posts https://www.youtube.com/channel/UCoCca2D-Wyof3fbS6vIdjRg/playlists
  • 22majo22

    Jan. 24, 2018
  • EvrenAyorak

    Sep. 17, 2017

"Emotional Intelligence to Emotional Agility" by Urmila Kandha Enterprises that embark on the most successful transformation journeys are those that focus on people centric transformation spanning the entire gamut of innovative next-gen technologies, digitization, innovation and continuous learning. This talk was presented at the Pune Agile UnConference 2017 (PAUC17) by Urmila Kandha.

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