Allied Cooperative Insurance Group (ACIG) is a Saudi joint stock company established to provide Sharia-compliant cooperative insurance products like property, motor, medical, and group life insurance. ACIG manages insurance portfolios for the benefit of participants rather than seeking profits. It has a paid-up capital of SR 100 million and shareholders including the Islamic Development Bank. ACIG aims to become the preferred cooperative insurance company in the region through delivering security to customers and value to stakeholders according to international standards.
2. The CEO Message
All Praise to Allah, and the prayers on his Messenger, his family and companions.
I am pleased to introduce you to the Allied Cooperative Insurance Group (ACIG) corporate leaflet.
The insurance sector in the Kingdom, after the licensing of several companies had moved through a very
important economic development and social dimensions, moved from the purely commercial nature, to a
cooperative nature. The Commercial aspect of insurance companies is limited only to achieve profit
through the management of cooperative insurance portfolios, that means the funds shared by individuals
and companies to form the portfolios, in order to protect risks, is not owned by the companies, but the
company carry out the management for the benefit of those participants, therefore, the difference is
essential, and the accumulation of billions of riyals over the years is representing a great wealth for the
benefit of the whole society and not for the benefit of the company owners.
Therefore, the supervisory and controlling policy is playing a vital role in the success of cooperative
structure of this sector.
For that reason the message of the group, aims to make our company as a national cooperative insurance
one with an international standards, representing the goals of the share holders and participants in
business, and it will manage the portfolios to achieve the security to its participants, and provide a proper
work environment.
3. This message is released from the vision of the group as it is a company that provides administration
services for the cooperative insurance portfolios, bound by the Sharia principles and the related laws, to
achieve economic and social security for the society and its members.
In order to rooting the work of the Group in this modern financial sector, which requires enlightened
Islamic jurisprudence and a progress in the practice within the field of Sharia rules, the company
established a Sharia supervisory board headed by the scholar jurisprudent who having a great experience
in contemporary jurisprudence, Sheikh Abdullah bin Bayyah, and the membership of two modern jurists
Dr. Hani Abdel Shakur and Dr. Hassan Flemban.
The group has committed to be bound by the decisions of the international professional bodies, such as the
body of accounting and auditing standards of the Islamic financial institutions, regarding the standards of
accounting, auditing and discipline, which have been prepared very carefully to meet the requirements of
the profession and the collective legitimacy opinion.
The founding shareholders, headed by the Islamic Development Bank, which is an international Islamic
financial institution aimed at the societies development in the framework of the provisions of Islamic
Sharia, looks with the public, who owns some shares of the group, looking forward to play a vital role in the
management of the insurance portfolios for the benefit of the participants and to diminish their sufferance,
and to face the perils which may hit the participants with the success granted by Allah almighty.
Finally, Allah is behind the intent, and we trust in him, and from Whom we are looking for the success and
soundness.
4. BACKGROUND
About ACIG
Allied Cooperative Insurance Croup (ACIG) is a Saudi joint stock company established in
accordance with the Royal Decree dated 18 / 9 / 1427H with a paid up capital of SR
100,000,000. to provide Shari'a compliant cooperative insurance products like: Property, Motor,
Medical, General Accident and Group life products.
ACIG is one of the companies approved by the Council of Cooperate Health Insurance (CCHI) to
provide the Medical insurance coverage. ACIG is building its reputation in the Saudi Cooperative
insurance market as a reliable partner who takes care of a large number of corporate as well as
individual customers while working hand in hand with official and independent bodies to
deliver high quality professional services that meet and exceed the customer's expectation.
Mission
To provide shari'ah compliant insurance solutions to the community and manage the risks in a
manner that delivers value to all stakeholders.
Vision
To become the preferred cooperative insurance company in the region that provides security to
customers and delivers value to employees and shareholders applying the highest international
standards.
5.
6. SHAREHOLDERS
Islamic Development Bank
(IDB), 20%
Public, 40%
ACIG Bahrain, 20%
Various Others, 16%
SNAS, 4%
7. BOARD OF DIRECTORS
Mr. Khaled Mohammed A. Al Bassam Chairman (Independent)
Eng. Mohammad Hani Abdul Kader Al Bakri Member
Mr. Hussam Talal El Ghazawi Member
Eng. Thamer Abdullah Al Rayees Member
Mr. Khamis Al Kazz Member
Eng. Sulaiman Bin Abdullah Alkhoraiji Member
Dr. Abdullatif Bin Mohammed Al Shaikh Member
Mr. Maged Bin Khaled Mozairei Member
Mr. Ali Bin Hassan Al Jasser Member
8. PRODUCTS
ACIG present a unique collection of co-operative insurance products which include all the
traditional classes of general insurance and specialized risks. Our products, designed to meet
your requirements, include:
MEDICAL INSURANCE
ACIG offers medical insurance program for the group and individuals in compliance with the
rules and regulations of the Council of Cooperative Health Insurance (CCHI).
From pre-approval, to easy access to providers, to post care, ACIG continued commitment to
service excellence is unparalleled in the market place.
At ACIG, customer care is one of our top priorities and our aim is to continuously exceed the
expectation of our customers.
9.
10. PRODUCTS
MOTOR VEHICLE INSURANCE
ACIG's Comprehensive Motoi Vehicle Insurance (Private and Commercial) provides a complete
protection to the insured for the loss or damage to his motor vehicle due to accident. It also
covers legal liability of the insured for death or bodily injury and/or damage to property of third
party arising out of the use of the insured vehicle.
In addition, our Private Motor Vehicle Insurance policy also pays for the reasonable emergency
medical expenses for the driver or passenger incurred due to an accident of the insured vehicle.
Both (Private and Commercial) policies may be extended to cover Personal Accident benefits to
the driver and unnamed passengers of the insured vehicle.
ACIG also provides Third Party Liability Motor Vehicle Insurance, which pays for the legal
liability of the Insured to third party for bodily injury or death and/or damage to third party
property due to an accident caused by the Insured's vehicle.
11.
12. GENERAL INSURANCE
Money Insurance
This insurance provides coverage against loss of money and securities within the premises or
sites declared. It also provides protection against loss of money while being transported and in
the custody of the insured or his representatives. The policy can be extended to include damage
to safe caused by thieves.
Fidelity Insurance
This insurance provides protection to the Insured for financial loss he sustained due to fraud or
dishonest acts committed by his employee(s) whether acting alone or in connivance with others.
Personal Accident Insurance
This type of insurance provides benefits to the insured person or group of persons in the event
of an accident resulting in injury or death or Permanent Total and Partial disability. ACIG policy
of insurance may also be extended to cover emergency medical expenses incurred due to an
accident.
Public Liability Insurance
This policy provides protection to the insured for claims made by third parties for bodily injury
or damage to property for which the insured is legally liable.
13.
14. GENERAL INSURANCE
Workmen's Compensation Insurance
This policy covers liabilities of employers to pay specified compensation to any of its employees as
imposed under the Labour Law who become incapacitated or unable to work due to a work related
accident or sickness.
Medical Malpractice Insurance
The Medical Malpractice Insurance covers professionals in the medical field which includes
doctors, nurses, pharmacist, therapist, laboratory technicians and other healthcare professionals
against legal liability for bodily injury to any patient due to error or negligence while engaged in the
practice of their profession.
ACIG's Medical Malpractice Insurance Policy provides cover both for compensation to the patient or
patient's legal representative (Private Right Recovery) and penalty imposed by a Judicial body payable
to the Government (Public Right Recovery) as well as Income Support while remaining in the country
without regular income for a maximum of three Gregorian months.
Burglary/Theft Insurance
This policy provides indemnity for loss or damage to insured property due to illegal removal or taking
away by any person or persons making unlawful entry or exit from the premises, by actual use of force
or violence.
15.
16. MARINE INSURANCE
Marine cargo insurance covers risks associated with navigation and transportation to which a
cargo may be lost or damage during the transit whether by sea, air or land. ACIG can provide the
necessary cover for the goods (dry, frozen or bulk cargo) during the voyage from the warehouse
of the supplier until the arrival at consignee's warehouse.
17.
18. ENGINEERING INSURANCE
Contractor's All Risks Insurance
The basic concept of a Contractor's All Risks Insurance is to offer comprehensive and adequate
insurance protection against loss or damage to the construction project being undertaken (contract
works) as well as to construction plant and equipment during the construction period. The cover
includes legal liabilities to third parties in respect of loss or damage to property or bodily injury
arising in connection with the execution of the contract works. ACIG can provide CAR insurance for
almost all types of construction works.
Erection All Risks Insurance
This policy is similar to the CAR insurance but is mainly intended to cover projects for the erection
of mechanical, electrical and chemical engineering projects in which plant and machinery are
involved and where special hazards exist during testing and commissioning operations. It also
covers the legal liability of the Insured against third party.
Contractor's Plant and Equipment
This policy covers the heavy equipment used in construction, industrial operations, including other
types of operation such as farming and quarrying against unforeseen and sudden physical damage
due to external causes. This includes equipment such as cranes, tractors, bulldozers, stationary
equipment like compressors and generators, pay loaders and other mobile equipment that do not
require government or land transportation registration. The policy can also be extended to cover
third party liability.
19.
20. ENGINEERING INSURANCE
Machinery Breakdown Insurance
The policy covers the plant and machinery in a factory against any unforeseen and sudden
physical loss or damage that necessitates repair or replacement from any cause other than
those specifically excluded in the policy.
Loss of Profit Following Machinery Breakdown
The policy will indemnify for the loss of profits resulting from the interruption of production
or business operations due to loss or damage to machinery, plant or equipment covered under
the Machinery Breakdown Policy.
Deterioration of Stocks
The policy insures against loss or damage to goods stored in Cold Storage due to rise or fall of
temperature caused by the breakdown of the refrigerating machinery and equipment. Like the
Loss of Profits following a Machinery Breakdown, this policy is issued in conjunction with the
Machinery Breakdown Insurance.
Electronic Equipment Insurance
The policy will indemnify for the cost of repairing or replacing insured electronic and ancillary
items following loss or damage from any cause subject to certain exclusions similar to the
Machinery Breakdown Policy. This is type of insurance is ideal for computers and other
electronic equipment which represent high value risks that are concentrated to small spaces
21.
22. PROPERTY INSURANCE
Fire and Allied Perils Insurance
The standard Fire Policy provides indemnity in the event of a loss resulting from damage to
the insured property such as buildings, machinery and equipment, stocks, furniture and
fixtures, appliances, personal effects and other fixed properties as a consequence of fire and
lightning. This may be extended to include the additional perils of storm, earthquake, falling
aircraft, riot and civil commotion, explosion, water damage, impact and sprinkler leakage.
Property All Risks Insurance
This is a broader cover of the Fire and Allied Perils Policy. This Policy is set out to cover on an
"all risks" of loss or damage other than those specifically excluded. This insurance is
particularly recommended for medium to large risks in the industrial segment.
23.
24. PROPERTY INSURANCE
Business Interruption Following Fire or property All Risks Insurance
The policy provides cover for loss of profits and additional expenses incurred following loss or
damage to the property covered under the Fire and Allied Perils Policy or the Property All
Risks Policy.
Householder and Homeowners Insurance
This is a composite policy form designed for homeowners which covers loss or damage to the
building and its contents due to fire and allied perils such as storm, tempest, earthquake, riot
and civil commotion, burglary or theft.
Plate Glass Insurance
This policy provides cover for the cost of replacing the property insured such as windows,
doors, partitions following accidental breakage.
25.
26. REINSURANCE
ACIG is reinsuring with a panel of reinsurers which are considered to be among the best
reinsurers in the world. The panel consists of:
SECURITIES By S&P By A.M Best
ACR Retakaful, Bahrain A- (Stable) A-
Best Re, Beirut BBB+ (Stable) B++ Good
GIC Dubai, UAE NR A-
Hannover Retakaful A (Stable) A-
Korean Re - Korea A- (Stable) A-
Mapfre Re Madrid AA (Negative) A+ (Superior)
Saudi Re BBB+ (Stable)
Swiss Re - Zurich A+ (Positive) A+ (Superior)
Takaful Re BBB (Stable) NR
Trust Re, Bahrain BBB+ (Stable) A-
27.
28. CALL CENTER
ACIG call center is considered as the main window for its
clients to serve around the clock with all the insurance
benefits. A CIG call center comprises with specialize customer
care representatives team with state of the art system to serve
all the ACIG clients in:
Receiving calls and inquiries from customers.
Representing ACIG insurance products call:
8001246999
Receiving complaints and suggestions, and for branches and
departments kingdom wide:
920014999
All related information is available at our website:
www.acig.com.sa
Branches
Jeddah, Riyadh, Al Khobar, Khamis Mushait