6. The Internet is primarily responsible for all four trends. They apply to both e-mail and Website copy and have bled over to all media. NOTE: The dynamics of e-mail and Web site differ because email arrives unannounced and Website copy usually is the result of a search mechanism.
7. The edge direct has over other mass media is the edge action has over branding . That means: Recall is a weak substitute for a transactional response .
8. A “Daily Deal” has to pay off fast. Look at this one. Click and get…
23. “ Let’s” leads convivially… “You should” shows authority… “You must” can generate resentment… all for the same directive.
24. Prospective buyers always will interpret an unclear statement in a way that’s most beneficial to themselves.
25. That is why The Clarity Commandment is more significant now than ever before in marketing history.
26. The Clarity Commandment: When you choose words and phrases for force-communication, clarity is paramount. Don’t let any other component of the communications mix interfere with it.