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CASE: Implementing Success or Failure: It’s in the eye of the beholder ,[object Object],[object Object],[object Object],[object Object]
What could Indiana University have done differently to prevent this unfortunate event from occurring?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Is there evidence to suggest that they learned from this experience?   ,[object Object],[object Object]
CH 8: Electronic Commerce Systems
E-Commerce roots ,[object Object],[object Object],[object Object],[object Object]
E-Commerce Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Electronic Commerce ,[object Object],[object Object],[object Object],[object Object],[object Object]
Categories of e-Commerce
Processes involved in E-commerce
Essential e-commerce process architecture
Access Control and Security ,[object Object],[object Object],[object Object]
Profiling and Personalizing ,[object Object],[object Object],[object Object],[object Object]
Search Management ,[object Object]
Event Notification ,[object Object],[object Object],[object Object],[object Object],[object Object]
Electronic Payment Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Secure Electronic Payment Example
Securing Electronic Payments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
e-Commerce Success Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
e-Commerce Success Factors ,[object Object],[object Object]
e-Commerce Success Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web Store Requirements
Developing a Web Store ,[object Object],[object Object],[object Object],[object Object],[object Object]
Serving Customers ,[object Object],[object Object],[object Object],[object Object],[object Object]
Managing a Web Store ,[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Areas: Marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Areas: Operations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Areas: Business models ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
B2B e-Commerce ,[object Object],[object Object]
e-Commerce Marketplaces ,[object Object],[object Object],[object Object]
Clicks and Bricks ,[object Object],[object Object]
e-Commerce Channel ,[object Object],[object Object]
Checklist for Channel Development ,[object Object],[object Object],[object Object],[object Object],[object Object]
Checklist for Channel Development ,[object Object],[object Object],[object Object]
Cookies ,[object Object],[object Object],[object Object]
A Typical Netscape Cookie File
Advertising Networks ,[object Object],[object Object],[object Object]
How an Advertising Network such as DoubleClick Works
How eCommerce WORKS? http://www.online-commerce.com/tutorial.html
How eCommerce WORKS? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Developing an eCommerce Business? ,[object Object],[object Object],[object Object],[object Object],[object Object]
WEB HOSTING ,[object Object],[object Object],[object Object],[object Object],[object Object]
Digital Certificate ,[object Object],[object Object]
SHOPPING CART SOFTWARE ,[object Object],[object Object],[object Object],[object Object]
SUMMARY ,[object Object],[object Object]
SUMMARY ,[object Object],[object Object]
Market Entry Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GOOD WEB SITE DESIGN PRACTICES ,[object Object],[object Object],[object Object]
GOOD WEB SITE DESIGN PRACTICES ,[object Object],[object Object],[object Object],[object Object]
GOOD WEB SITE DESIGN PRACTICES ,[object Object],[object Object],[object Object]
Generic Market Entry Strategies ,[object Object]
GOOD WEB SITE DESIGN PRACTICES (http://goodpractices.com/#STRONG) ,[object Object],[object Object],[object Object]
The Consumer Decision Process and Supporting Communications ,[object Object]
Why More People Don’t Shop Online ,[object Object],[object Object],[object Object],[object Object],[object Object]
Trust, Utility, and Opportunism in Online Markets ,[object Object],[object Object],[object Object],[object Object],[object Object]
Additional Readings ,[object Object],[object Object],[object Object]
GOOD WEB SITE DESIGN PRACTICES ,[object Object],[object Object],[object Object]
GOOD WEB SITE DESIGN PRACTICES ,[object Object],[object Object],[object Object],[object Object]
GOOD WEB SITE DESIGN PRACTICES ,[object Object],[object Object],[object Object]

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Editor's Notes

  1. Processes are typically used in e-commerce applications but can also be used in internal non-commerce e-business applications