1.
TROPO:
TELEPHONY IN THE
CLOUD
Wes Gamble
Bison Consulting
koached.com

2.
Wes Gamble
• Bison Consulting
• koached.com
• weyus@att.net
• @weyus

3.
What We’ll Discuss
Today

4.
What We’ll Discuss
Today
• Why?

5.
What We’ll Discuss
Today
• Why?
• Tropo offerings

6.
What We’ll Discuss
Today
• Why?
• Tropo offerings
• Tropo code examples

7.
What We’ll Discuss
Today
• Why?
• Tropo offerings
• Tropo code examples
• Other stuff

8.
Why?

9.
BEFORE

10.
BEFORE

11.
BEFORE
+

12.
BEFORE
+ +
(Telephony)

13.
BEFORE
+ +
(Telephony)
(cheaper: computer + telephony HW + Asterisk)

14.
NOW

15.
NOW

16.
NOW
+
(Web)

17.
WHY TROPO?

18.
WHY TROPO?
• FREE to develop (pay for production)

19.
WHY TROPO?
• FREE to develop (pay for production)
• 10+ years of voice application
experience, infrastructure (Voxeo)

20.
WHY TROPO?
• FREE to develop (pay for production)
• 10+ years of voice application
experience, infrastructure (Voxeo)
• Multiple channels with one back-end
(Voice, SMS, IM, Twitter)

21.
WHY TROPO?
• FREE to develop (pay for production)
• 10+ years of voice application
experience, infrastructure (Voxeo)
• Multiple channels with one back-end
(Voice, SMS, IM, Twitter)
• Open-source, standards-based (SIP)

22.
WHY TROPO?
• FREE to develop (pay for production)
• 10+ years of voice application
experience, infrastructure (Voxeo)
• Multiple channels with one back-end
(Voice, SMS, IM, Twitter)
• Open-source, standards-based (SIP)
• Web developers can do telephony now

23.
Language Support

24.
Language Support
• APIs are available in:

25.
Language Support
• APIs are available in:
• JavaScript

26.
Language Support
• APIs are available in:
• JavaScript
• PHP

27.
Language Support
• APIs are available in:
• JavaScript
• PHP
• Ruby

28.
Language Support
• APIs are available in:
• JavaScript
• PHP
• Ruby
• Python

29.
Language Support
• APIs are available in:
• JavaScript
• PHP
• Ruby
• Python
• Groovy

30.
APIs

31.
APIs
• Scripting API: execute one script file
• Tropo-hosted or self-hosted

32.
APIs
• Scripting API: execute one script file
• Tropo-hosted or self-hosted
• Web API
• Arbitrary Web application endpoint

33.
APIs
• Scripting API: execute one script file
• Tropo-hosted or self-hosted
• Web API
• Arbitrary Web application endpoint
• REST API
• Session initiation, provisioning,
signal/event passing

34.
Getting Started with
Tropo

35.
Getting Started with
Tropo
• Establish an account at Tropo.com

36.
Getting Started with
Tropo
• Establish an account at Tropo.com
• Create an application

37.
Getting Started with
Tropo
• Establish an account at Tropo.com
• Create an application
• Choose Scripting or Web API

38.
Getting Started with
Tropo
• Establish an account at Tropo.com
• Create an application
• Choose Scripting or Web API
• Set script location (scripting) or Web
app. endpoints (Web API)

39.
Getting Started with
Tropo
• Establish an account at Tropo.com
• Create an application
• Choose Scripting or Web API
• Set script location (scripting) or Web
app. endpoints (Web API)
• Provision numbers

40.
DEMO 1: First Steps
Username: hcc_demo
Password: hcc_demo
Calling to: 281 968 8698
“2012 Doomsday Clock”
https://github.com/weyus/hcc_tropo_demos/
blob/master/
demo1/2012_Doomsday_Countdown_inbound.rb

41.
DEMO 1: First Steps
Username: hcc_demo
Password: hcc_demo
Let’s look at the code

42.
Receiving inbound Calls
with Tropo
(*) Scripting API - script resides on Tropo server

43.
Receiving inbound Calls
with Tropo
(*) Scripting API - script resides on Tropo server

44.
Receiving inbound Calls
with Tropo
Script
or
APP
(*) Scripting API - script resides on Tropo server

45.
Receiving inbound Calls
with Tropo
Script
or
APP
(*) Scripting API - script resides on Tropo server

46.
Receiving inbound Calls
with Tropo
Script
or
APP
ca
ll
pho
ne
#
(*) Scripting API - script resides on Tropo server

47.
Receiving inbound Calls
with Tropo
Script
or
callback APP
ca
ll
pho
ne
#
(*) Scripting API - script resides on Tropo server

48.
DEMO: First Steps
Key Pieces

49.
DEMO: First Steps
Key Pieces
• Bare Ruby script - just gets executed

50.
DEMO: First Steps
Key Pieces
• Bare Ruby script - just gets executed
• Tropo API is a DSL that emits JSON for
consumption by Tropo server

51.
DEMO: First Steps
Key Pieces
• Bare Ruby script - just gets executed
• Tropo API is a DSL that emits JSON for
consumption by Tropo server
• Important verbs:
• say
• ask, call
• hangup
• message (= call + say + hangup)

52.
DEMO: First Steps
Lessons Learned

53.
DEMO: First Steps
Lessons Learned
• When an incoming call is picked up by
Tropo, script is immediately run

54.
DEMO: First Steps
Lessons Learned
• When an incoming call is picked up by
Tropo, script is immediately run
• “ask” keyword is synchronous, and
result is returned when user responds

55.
DEMO: First Steps
Lessons Learned
• When an incoming call is picked up by
Tropo, script is immediately run
• “ask” keyword is synchronous, and
result is returned when user responds
• Voice recognition on input

56.
DEMO: First Steps
Lessons Learned
• When an incoming call is picked up by
Tropo, script is immediately run
• “ask” keyword is synchronous, and
result is returned when user responds
• Voice recognition on input
• Text-to-speech on output

57.
DEMO: First Steps
Lessons Learned
• When an incoming call is picked up by
Tropo, script is immediately run
• “ask” keyword is synchronous, and
result is returned when user responds
• Voice recognition on input
• Text-to-speech on output
• Can be used with voice or SMS

58.
Scripting API:
Current call metadata

59.
Scripting API:
Current call metadata
• There are properties that are set on the
$currentCall object in Ruby for
incoming calls

60.
Scripting API:
Current call metadata
• There are properties that are set on the
$currentCall object in Ruby for
incoming calls
• callerID

61.
Scripting API:
Current call metadata
• There are properties that are set on the
$currentCall object in Ruby for
incoming calls
• callerID
• channel

62.
Scripting API:
Current call metadata
• There are properties that are set on the
$currentCall object in Ruby for
incoming calls
• callerID
• channel
• network

63.
Scripting API:
Current call metadata
• There are properties that are set on the
$currentCall object in Ruby for
incoming calls
• callerID
• channel
• network
• https://www.tropo.com/docs/
scripting/call_properties.htm

64.
Scripting API - Basics
SAY

65.
Scripting API - Basics
SAY
say “I’m a computer and I’m talking to you”,
options

66.
Scripting API - Basics
SAY
say “I’m a computer and I’m talking to you”,
options
• Say something to the user

67.
Scripting API - Basics
SAY
say “I’m a computer and I’m talking to you”,
options
• Say something to the user
• Options

68.
Scripting API - Basics
SAY
say “I’m a computer and I’m talking to you”,
options
• Say something to the user
• Options
• voice: Use a different voice - there
are ~60 voices from which to choose

69.
Scripting API - Basics
SAY
say “I’m a computer and I’m talking to you”,
options
• Say something to the user
• Options
• voice: Use a different voice - there
are ~60 voices from which to choose
• as: type of data (DATE, DIGITS,
NUMBER)

70.
Scripting API - Basics
ASK

71.
Scripting API - Basics
ASK
result = ask “Do you like stuff?”, options

72.
Scripting API - Basics
ASK
result = ask “Do you like stuff?”, options
• Ask the user a question (say + wait)

73.
Scripting API - Basics
ASK
result = ask “Do you like stuff?”, options
• Ask the user a question (say + wait)
• Blocks while waiting for result

74.
Scripting API - Basics
ASK
result = ask “Do you like stuff?”, options
• Ask the user a question (say + wait)
• Blocks while waiting for result
• Options

75.
Scripting API - Basics
ASK
result = ask “Do you like stuff?”, options
• Ask the user a question (say + wait)
• Blocks while waiting for result
• Options
• attempts: how many tries do you get?

76.
Scripting API - Basics
ASK
result = ask “Do you like stuff?”, options
• Ask the user a question (say + wait)
• Blocks while waiting for result
• Options
• attempts: how many tries do you get?
• choices: grammar (allowable input)

77.
Scripting API - Basics
ASK
result = ask “Do you like stuff?”, options
• Ask the user a question (say + wait)
• Blocks while waiting for result
• Options
• attempts: how many tries do you get?
• choices: grammar (allowable input)
• onXXXX: Event handlers for: timeout,
bad input, etc.

78.
Scripting API - Basics
CALL

79.
Scripting API - Basics
CALL
call “+17135551212ppp123”, options

80.
Scripting API - Basics
CALL
call “+17135551212ppp123”, options
• Makes an outbound call after session
initiation (REST API)

81.
Scripting API - Basics
CALL
call “+17135551212ppp123”, options
• Makes an outbound call after session
initiation (REST API)
• pauses can be inserted into destination

82.
Scripting API - Basics
CALL
call “+17135551212ppp123”, options
• Makes an outbound call after session
initiation (REST API)
• pauses can be inserted into destination
• Options

83.
Scripting API - Basics
CALL
call “+17135551212ppp123”, options
• Makes an outbound call after session
initiation (REST API)
• pauses can be inserted into destination
• Options
• channel: VOICE or TEXT

84.
Scripting API - Basics
CALL
call “+17135551212ppp123”, options
• Makes an outbound call after session
initiation (REST API)
• pauses can be inserted into destination
• Options
• channel: VOICE or TEXT
• network: SIP, GTALK, JABBER, etc.

85.
Scripting API - Basics
CALL
call “+17135551212ppp123”, options
• Makes an outbound call after session
initiation (REST API)
• pauses can be inserted into destination
• Options
• channel: VOICE or TEXT
• network: SIP, GTALK, JABBER, etc.
• onXXXX: Event handlers

86.
Scripting API - Basics
HANGUP

87.
Scripting API - Basics
HANGUP
hangup

88.
Scripting API - Basics
HANGUP
hangup
• Terminates the call

89.
Scripting API - Basics
MESSAGE

90.
Scripting API - Basics
MESSAGE
message “Howdy”,
{:channel => ‘TEXT’, :network => ‘YAHOO’, :to =>
‘homeboy987’}

91.
Scripting API - Basics
MESSAGE
message “Howdy”,
{:channel => ‘TEXT’, :network => ‘YAHOO’, :to =>
‘homeboy987’}
• Used for one-off messages to user

92.
Scripting API - Basics
MESSAGE
message “Howdy”,
{:channel => ‘TEXT’, :network => ‘YAHOO’, :to =>
‘homeboy987’}
• Used for one-off messages to user
• Equivalent to a call, say, and hangup

93.
Scripting API - Basics
MESSAGE
message “Howdy”,
{:channel => ‘TEXT’, :network => ‘YAHOO’, :to =>
‘homeboy987’}
• Used for one-off messages to user
• Equivalent to a call, say, and hangup
• Options

94.
Scripting API - Basics
MESSAGE
message “Howdy”,
{:channel => ‘TEXT’, :network => ‘YAHOO’, :to =>
‘homeboy987’}
• Used for one-off messages to user
• Equivalent to a call, say, and hangup
• Options
• channel: VOICE or TEXT

95.
Scripting API - Basics
MESSAGE
message “Howdy”,
{:channel => ‘TEXT’, :network => ‘YAHOO’, :to =>
‘homeboy987’}
• Used for one-off messages to user
• Equivalent to a call, say, and hangup
• Options
• channel: VOICE or TEXT
• network: SIP, MSN, YAHOO

96.
Scripting API - Basics
MESSAGE
message “Howdy”,
{:channel => ‘TEXT’, :network => ‘YAHOO’, :to =>
‘homeboy987’}
• Used for one-off messages to user
• Equivalent to a call, say, and hangup
• Options
• channel: VOICE or TEXT
• network: SIP, MSN, YAHOO
• to: destination number, username

97.
Scripting API - Basics
Events

98.
Scripting API - Basics
Events
• Handlers can be specified for events on
some verbs

99.
Scripting API - Basics
Events
• Handlers can be specified for events on
some verbs
• ask
• onBadChoice, onChoice

100.
Scripting API - Basics
Events
• Handlers can be specified for events on
some verbs
• ask
• onBadChoice, onChoice
• call
• onAnswer, onHangup

101.
Scripting API - Basics
Events
• Handlers can be specified for events on
some verbs
• ask
• onBadChoice, onChoice
• call
• onAnswer, onHangup
• Signals - generic interrupts
• https://www.tropo.com/docs/rest/
rest_tutorials.htm#event_tutorials

102.
Making Outbound Calls
with Tropo

103.
Making Outbound Calls
with Tropo
• An outbound call is kicked off using the
REST API to initiate a session

104.
Making Outbound Calls
with Tropo
• An outbound call is kicked off using the
REST API to initiate a session
• Simulates an inbound message

105.
Making Outbound Calls
with Tropo
• An outbound call is kicked off using the
REST API to initiate a session
• Simulates an inbound message
• Programmatic or on-demand

106.
Making Outbound Calls
with Tropo
• An outbound call is kicked off using the
REST API to initiate a session
• Simulates an inbound message
• Programmatic or on-demand
• http://api.tropo.com/1.0/sessions?
action=create&token=voice_or_text_tok
en[&custom_param_1=custom_value_1]

107.
Making Outbound Calls
with Tropo
(*) Scripting API - script resides on Tropo server

108.
Making Outbound Calls
with Tropo
(*) Scripting API - script resides on Tropo server

109.
Making Outbound Calls
with Tropo
Script
or
APP
(*) Scripting API - script resides on Tropo server

110.
Making Outbound Calls
with Tropo
Script
or
APP
(*) Scripting API - script resides on Tropo server

111.
Making Outbound Calls
with Tropo
Script
or
APP
HTTP Client
(*) Scripting API - script resides on Tropo server

112.
Making Outbound Calls
with Tropo
Script
or
APP
(POST)
GET
HTTP Client
(*) Scripting API - script resides on Tropo server

113.
Making Outbound Calls
with Tropo
Script
callback
or
APP
(POST)
GET
HTTP Client
(*) Scripting API - script resides on Tropo server

114.
Making Outbound Calls
with Tropo
Script
callback
or
“call” (JSON) APP
(POST)
GET
HTTP Client
(*) Scripting API - script resides on Tropo server

115.
Making Outbound Calls
with Tropo
Script
callback
or
“call” (JSON) APP
Ca
ll
U
(POST)
se
GET
r
HTTP Client
(*) Scripting API - script resides on Tropo server

116.
DEMO 2: First Steps,
Outbound
Username: hcc_demo
Password: hcc_demo
Calls Received From: 713 489 7498
“2012 Doomsday Clock”
https://github.com/weyus/hcc_tropo_demos/blob/
master/
demo2/2012_Doomsday_Countdown_outbound.rb

117.
DEMO 2: First Steps,
outbound
Username: hcc_demo
Password: hcc_demo
Let’s look at the code

118.
DEMO: First Steps, Outbound
Lessons Learned

119.
DEMO: First Steps, Outbound
Lessons Learned
• Simulated inbound call to app. via
HTTP GET or POST call to session API

120.
DEMO: First Steps, Outbound
Lessons Learned
• Simulated inbound call to app. via
HTTP GET or POST call to session API
• Can be used with voice or SMS

121.
DEMO: First Steps, Outbound
Lessons Learned
• Simulated inbound call to app. via
HTTP GET or POST call to session API
• Can be used with voice or SMS
• $currentCall is not populated on
outbound call before “call”

122.
INTERNATIONALIZATION
SUPPORT

123.
INTERNATIONALIZATION
SUPPORT
• Multi-language voice recognition
• “recognizer” option on “ask” command
• https://www.tropo.com/docs/webapi/
international_speech_recognition.htm

124.
INTERNATIONALIZATION
SUPPORT
• Multi-language voice recognition
• “recognizer” option on “ask” command
• https://www.tropo.com/docs/webapi/
international_speech_recognition.htm
• Multi-language text-to-speech output

125.
INTERNATIONALIZATION
SUPPORT
• Multi-language voice recognition
• “recognizer” option on “ask” command
• https://www.tropo.com/docs/webapi/
international_speech_recognition.htm
• Multi-language text-to-speech output
• Voices: 60+
• https://www.tropo.com/docs/scripting/
international_speaking_other_languages.htm

126.
INTERNATIONALIZATION
SUPPORT
• Multi-language voice recognition
• “recognizer” option on “ask” command
• https://www.tropo.com/docs/webapi/
international_speech_recognition.htm
• Multi-language text-to-speech output
• Voices: 60+
• https://www.tropo.com/docs/scripting/
international_speaking_other_languages.htm
• Lots of international numbers

127.
ADDITIONAL
CAPABILITIES

128.
ADDITIONAL
CAPABILITIES
• Record calls and generate transcriptions (up to
2 hours)

129.
ADDITIONAL
CAPABILITIES
• Record calls and generate transcriptions (up to
2 hours)
• Transfer calls

130.
ADDITIONAL
CAPABILITIES
• Record calls and generate transcriptions (up to
2 hours)
• Transfer calls
• Conference calling

131.
ADDITIONAL
CAPABILITIES
• Record calls and generate transcriptions (up to
2 hours)
• Transfer calls
• Conference calling
• Play audio files
• Tropo-hosted or self-hosted

132.
ADDITIONAL
CAPABILITIES
• Record calls and generate transcriptions (up to
2 hours)
• Transfer calls
• Conference calling
• Play audio files
• Tropo-hosted or self-hosted
• Reject calls (voice only)

133.
ADDITIONAL
CAPABILITIES
• Record calls and generate transcriptions (up to
2 hours)
• Transfer calls
• Conference calling
• Play audio files
• Tropo-hosted or self-hosted
• Reject calls (voice only)
• Advanced grammars (SRGS/GRXML)

134.
VOICE VS. TEXT

135.
VOICE VS. TEXT
• Inspect channel on inbound message to
determine what kind of message

136.
VOICE VS. TEXT
• Inspect channel on inbound message to
determine what kind of message
• Keep in mind for text channel:
• initialText is set on the “session” input when
a text comes
• Throw away the initial text with a blank ask
if you don’t want to use the inbound text

137.
DEMO 3: Conferences,
Transfers, Audio
Username: hcc_demo
Password: hcc_demo
Calling to: 713 489 7524
“Conferences, Transfers, and Audio Files”
https://github.com/weyus/hcc_tropo_demos/blob/
master/demo3/examples.rb

138.
DEMO 3: Conferences,
Transfers, Audio
Username: hcc_demo
Password: hcc_demo
Let’s look at the code

139.
Web API

140.
Web API
• Instead of compiling a script internally, Tropo issues
a HTTP POST to your back end Web application
(you specify the initial call in the app. setup)

141.
Web API
• Instead of compiling a script internally, Tropo issues
a HTTP POST to your back end Web application
(you specify the initial call in the app. setup)
• Example back end code is from a Rails app.

142.
Web API
• Instead of compiling a script internally, Tropo issues
a HTTP POST to your back end Web application
(you specify the initial call in the app. setup)
• Example back end code is from a Rails app.
• Valid back end is anything that provides an HTTP
endpoint and emits valid Tropo JSON

143.
Web API
• Instead of compiling a script internally, Tropo issues
a HTTP POST to your back end Web application
(you specify the initial call in the app. setup)
• Example back end code is from a Rails app.
• Valid back end is anything that provides an HTTP
endpoint and emits valid Tropo JSON
• API helpers for each language
• Also Node.js, C#, Java, Grails, Erlang (?)
• Basically provide wrappers for JSON generation

144.
Web API

145.
Web API
• More seamless integration into existing
application infrastructure than scripts

146.
Web API
• More seamless integration into existing
application infrastructure than scripts
• Scripts die, apps. (hopefully) do not

147.
Web API
• More seamless integration into existing
application infrastructure than scripts
• Scripts die, apps. (hopefully) do not
• When you use the session API to make an
outbound call, each additional parameter in the
GET (or POST) call are passed in the POST back
to the application as parameters[param_name]

148.
Web API
• More seamless integration into existing
application infrastructure than scripts
• Scripts die, apps. (hopefully) do not
• When you use the session API to make an
outbound call, each additional parameter in the
GET (or POST) call are passed in the POST back
to the application as parameters[param_name]
• POST params come in differently depending on
whether a new session or not

149.
Web API - Events

150.
Web API - Events
• Slightly different event model

151.
Web API - Events
• Slightly different event model
• Each Tropo request must be routed to
next request URI

152.
Web API - Events
• Slightly different event model
• Each Tropo request must be routed to
next request URI
• “on” JSON object
• continue - required
• timeout

153.
Web API - Events
t.on :event => 'continue', :next =>
process_answer_url
• Slightly different event model
• Each Tropo request must be routed to
next request URI
• “on” JSON object
• continue - required
• timeout

154.
DEMO 4: WEB API
Username: hcc_demo
Password: hcc_demo
Calls Received From: 713 489 5682
KOACHED ARBITRARY MESSAGE SEND

155.
DEMO 4: WEB API
Username: hcc_demo
Password: hcc_demo
Let’s look at the code

156.
Web API - HTTP Request
Voice Message
Started POST "/start.json?auth_token=6XcenKYWjthpe2x8jdRs" for
66.193.54.21 at Fri Aug 19 16:44:00 -0700
Processing by ProspectingController#start as JSON
Parameters: {"session"=>
{"timestamp"=>Fri Aug 19 23:44:00 UTC 2011,
"parameters"=>{"outbound_number"=>"17134895682",
"token"=>"0622c2ed2295ff41baf5d2d2990156a29965361898
08a336e06225b1a77f0391f841405ee974299bb3ab5508",
"username"=>"+1xxxxxxxxxx",
"action"=>"create", "network"=>"SIP", "channel"=>"VOICE",
"voice"=>"katrin", "message"=>"Test message."},
"callId"=>nil, "userType"=>"NONE",
"id"=>"8c89342759e29279df6de3954bb7f0ea",
"initialText"=>nil, "accountId"=>"52396"},
"auth_token"=>"6XcenKYWjthpe2x8jdRs"}

157.
Web API - JSON Response
Voice Message
Response is: {"tropo":
[{"message":
{"say":[{"value":"Test message."}],
"from":"17134895682",
"network":"SIP",
"to":"+1xxxxxxxxx;postd=p",
"channel":"VOICE",
"voice":"katrin"}}]}

158.
Web API - HTTP Request
SMS Message
Started POST "/start.json?auth_token=6XcenKYWjthpe2x8jdRs" for
66.193.54.21 at Fri Aug 19 16:44:35 -0700 2011
Processing by ProspectingController#start as JSON
Parameters: {"session"=>
{"timestamp"=>Fri Aug 19 23:44:35 UTC 2011,
"parameters"=>{"outbound_number"=>"17134895682",
"token"=>"0622c2ed2295ff41baf5d2d2990156a2996536189808
a336e06225b1a77f0391f841405ee974299bb3ab5508",
"username"=>"+1xxxxxxxxx",
"action"=>"create", "network"=>"SMS", "channel"=>"TEXT",
"voice"=>"carmen",
"message"=>"http://houstoncodecamp.com/"},
"callId"=>nil, "userType"=>"NONE",
"id"=>"6b74525cf06e29cc911c3e5b86ea6353",
"initialText"=>nil, "accountId"=>"52396"},
"auth_token"=>"6XcenKYWjthpe2x8jdRs"}

159.
Web API - JSON Response
SMS Message
Response is: {"tropo":
[{"message":
{"say":[{"value":"Test message."}],
"from":"17134895682",
"network":"SMS",
"to":"+1xxxxxxxxxx",
"channel":"TEXT",
"voice":"carmen"}}]}

160.
Voice Recognition
Metadata

161.
Voice Recognition
Metadata
• Tropo provides lots of information about what
it thinks the user said, which you can use to
make decisions about it’s validity as
application input

162.
Voice Recognition
Metadata
• Tropo provides lots of information about what
it thinks the user said, which you can use to
make decisions about it’s validity as
application input
• "actions": { "name": "account_number",
"attempts": 1, "disposition": "SUCCESS",
"confidence": 100, "interpretation": "12345",
"utterance": "1 2 3 4 5", "concept": "12345" }

163.
Pricing

164.
Pricing
• $0.01 / SMS message

165.
Pricing
• $0.01 / SMS message
• $0.03 / voice minute

166.
Pricing
• $0.01 / SMS message
• $0.03 / voice minute
• $3 / month / phone number

167.
Pricing
• $0.01 / SMS message
• $0.03 / voice minute
• $3 / month / phone number
• $5 / month / toll-free phone number

168.
Pricing
• $0.01 / SMS message
• $0.03 / voice minute
• $3 / month / phone number
• $5 / month / toll-free phone number
• International rates vary

169.
Pricing
• $0.01 / SMS message
• $0.03 / voice minute
• $3 / month / phone number
• $5 / month / toll-free phone number
• International rates vary
• https://www.tropo.com/pricing/

170.
Phono.com and SMSified.com

171.
Phono.com and SMSified.com
• phono.com: “a simply jQuery plugin and
Javascript library that turns any web browser
into a phone”

172.
Phono.com and SMSified.com
• phono.com: “a simply jQuery plugin and
Javascript library that turns any web browser
into a phone”
• smsified.com: “Build powerful SMS
applications with our easy API”

173.
MISCELLANY

174.
MISCELLANY
• Use Tunnlr to have a local Web server be able to be
addressed by Tropo
• https://www.tropo.com/docs/webapi/
using_tunnlr_reverse_ssh.htm

175.
MISCELLANY
• Use Tunnlr to have a local Web server be able to be
addressed by Tropo
• https://www.tropo.com/docs/webapi/
using_tunnlr_reverse_ssh.htm
• Use Adhearsion (Ruby Asterisk API) for
integration into Asterisk

176.
MISCELLANY
• Use Tunnlr to have a local Web server be able to be
addressed by Tropo
• https://www.tropo.com/docs/webapi/
using_tunnlr_reverse_ssh.htm
• Use Adhearsion (Ruby Asterisk API) for
integration into Asterisk
• Tropo vs. Twilio Video: http://
www.youtube.com/watch?v=1y11S3cajUk

177.
MISCELLANY
• Use Tunnlr to have a local Web server be able to be
addressed by Tropo
• https://www.tropo.com/docs/webapi/
using_tunnlr_reverse_ssh.htm
• Use Adhearsion (Ruby Asterisk API) for
integration into Asterisk
• Tropo vs. Twilio Video: http://
www.youtube.com/watch?v=1y11S3cajUk
• Support has good response time for development

178.
Resources

179.
Resources
• https://github.com/weyus/hcc_tropo_demos

180.
Resources
• https://github.com/weyus/hcc_tropo_demos
• https://github.com/tropo/tropo-samples

181.
Resources
• https://github.com/weyus/hcc_tropo_demos
• https://github.com/tropo/tropo-samples
• https://github.com/tropo/tropo-webapi-ruby

182.
Resources
• https://github.com/weyus/hcc_tropo_demos
• https://github.com/tropo/tropo-samples
• https://github.com/tropo/tropo-webapi-ruby
• tropo.com

183.
Resources
• https://github.com/weyus/hcc_tropo_demos
• https://github.com/tropo/tropo-samples
• https://github.com/tropo/tropo-webapi-ruby
• tropo.com
• smsified.com

184.
Resources
• https://github.com/weyus/hcc_tropo_demos
• https://github.com/tropo/tropo-samples
• https://github.com/tropo/tropo-webapi-ruby
• tropo.com
• smsified.com
• phono.com

185.
QUESTIONS?

186.
QUESTIONS?
• weyus@att.net

187.
QUESTIONS?
• weyus@att.net
• @weyus

188.
THANKS!