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Cadbury Picnic
        ‘It’s No Picnic’
  A Nutty & Caramel Filled Case Study

 2010 Digital Marketing and Media Summit Melbourne
              Thursday, December 2, 2010
The Problem
    Cadbury Picnic had been forgotten and
urgently needed to get back on the public’s radar.
Forgotten Child
Picnic was losing    Snickers was
 sales and share    gaining ground
Decline of ugly



 ‘Deliciously Ugly’ was used exclusively from 2000 - 2008
Time to shift
the consumers’
   thinking
A Physical Eat.
     (Brand Truth)
“Perpetual Teenager”
 An irrepressible need to be silly, outrageous and
 irresponsible, even at a time in life when they’re
expected to be putting aside these childish things.
Perpetual Teenager
    “As seen on TV”
The Strategy
Harness the consumers’ creativity to
     build a challenger brand.
THE PICNIC CHALLENGE
THE RECIPE




                       +                       +
PART 1                     PART 2                  PART 3
Take the                   Add a big full-on       And give him 30 seconds on
‘perpetual teenager’       Chocolate-y eat         TV to stuff it in his mouth
who’s ready for
a CHALLENGE!                                       (The same length as TV ad)
A slightly concerned


Client,
Legal &
Corporate Comms
Department
MAKING THE
IDEA A REALITY
#1
    Collaboration
Client, media and creative agencies
 working together to sell the ‘idea’
#2
    Trust
Understanding each
others’ capabilities
#3
        Originality
The power of doing something different
LETTING THE CONSUMER
    TAKE CONTROL
STEP 1                           HOW THE
                   Select your name
                   (Over 1,000 names)
                                                  MICRO-SITE
                                                    WORKED
                                         STEP 4
                                        Publish your
                                               video




     STEP 2
Make video using
      a webcam




                                                       STEP 3
                                                       Choose your
                                                       voiceover
Over 500 ads were
created by consumers
Over 100 individual ads
 aired on national TV
BEHIND THE SCENES
COMPLEXITY OF PRODUCTION PROCESS


  1                                 4                                                     7
Winner	
  Selec*on:	
  	
  	
     Winning	
  ads	
  into	
                              Exact	
  *me	
  and	
  
Game	
  of	
  skill	
             produc*on	
  –	
                                      date	
  of	
  their	
  ad	
  
(Quality)	
                       encoded	
  for	
  TV	
                                going	
  to	
  air	
  


 2                                   5                                                   8
Client	
  +	
  Legal	
            Talent	
  contacted	
                                 Dispatch	
  ads	
  and	
  match	
  
Approval	
                        (Release	
  Contract	
  Signed)	
  
                                                                                        key	
  numbers	
  with	
  
                                                                                        television	
  network	
  


 3                                   6                                                   9
Media	
  purchase	
               Talent	
  alerted	
  	
                               Prompt	
  talent	
  to	
  share	
  
spots	
  in	
  winner’s	
         via	
  eDM	
                                          date/*me	
  to	
  social	
  
                                  -­‐	
  You’re	
  going	
  to	
  be	
  on	
  TV!	
  
city	
                                                                                  networks	
  
EXTENSIVE
SOCIAL MEDIA
   SEEDING
Brand
                   Advocates




Chocolate Lovers                  Wannabes


                    SOCIAL
                   OUTREACH
                    DIGITAL PR

   Industry                          Quasi
 (Advertising)                   Famous Peoples



                    Cadbury
                   Employees
THE POWER OF
WANTING TO BE FAMOUS


                STAR NOW


               657
               Applications


                 FEE $0
RESULTS
 (They’re really good)
The Bottom Line
In February 2009 Picnic’s             For the same period
   retail sales grew by              Snickers sales dropped




                    AC Nielson Track Data
The Bottom Line
Over the period of the campaign For the same period, Snickers
Picnic’s total market share grew     lost market share by




                       AC Nielson Track Data
Media Spend
Cadbury Picnic’s total             Snickers media spend
   media spend                       in 2009 alone was




                  AC Nielson Track Data
Take Away
1.  User generated content campaigns must
    be relevant to consumer

2.  Collaboration, Trust & Originality are key
    to making big ideas a reality

3.  Think laterally to find new target
    audiences when planning social outreach

4.  Clicks, impressions and downloads are
    not the only mark of success

5.  Buy a Cadbury Picnic and have a go
    yourself.
Want to see more?
    www.itsnopicnic.tv
Thank you.
Luc Wiesman
Head of Digital Strategy
George Patterson Y&R - Melbourne

Email: luc.wiesman@gpyr.com.au
Twitter: @luc_w

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Cadbury Picnic - It's No PIcnic Case Study

  • 1. Cadbury Picnic ‘It’s No Picnic’ A Nutty & Caramel Filled Case Study 2010 Digital Marketing and Media Summit Melbourne Thursday, December 2, 2010
  • 2. The Problem Cadbury Picnic had been forgotten and urgently needed to get back on the public’s radar.
  • 3. Forgotten Child Picnic was losing Snickers was sales and share gaining ground
  • 4. Decline of ugly ‘Deliciously Ugly’ was used exclusively from 2000 - 2008
  • 5. Time to shift the consumers’ thinking
  • 6. A Physical Eat. (Brand Truth)
  • 7. “Perpetual Teenager” An irrepressible need to be silly, outrageous and irresponsible, even at a time in life when they’re expected to be putting aside these childish things.
  • 8. Perpetual Teenager “As seen on TV”
  • 9. The Strategy Harness the consumers’ creativity to build a challenger brand.
  • 11. THE RECIPE + + PART 1 PART 2 PART 3 Take the Add a big full-on And give him 30 seconds on ‘perpetual teenager’ Chocolate-y eat TV to stuff it in his mouth who’s ready for a CHALLENGE! (The same length as TV ad)
  • 12. A slightly concerned Client, Legal & Corporate Comms Department
  • 13. MAKING THE IDEA A REALITY
  • 14. #1 Collaboration Client, media and creative agencies working together to sell the ‘idea’
  • 15. #2 Trust Understanding each others’ capabilities
  • 16. #3 Originality The power of doing something different
  • 17. LETTING THE CONSUMER TAKE CONTROL
  • 18.
  • 19. STEP 1 HOW THE Select your name (Over 1,000 names) MICRO-SITE WORKED STEP 4 Publish your video STEP 2 Make video using a webcam STEP 3 Choose your voiceover
  • 20. Over 500 ads were created by consumers
  • 21. Over 100 individual ads aired on national TV
  • 22.
  • 24. COMPLEXITY OF PRODUCTION PROCESS 1 4 7 Winner  Selec*on:       Winning  ads  into   Exact  *me  and   Game  of  skill   produc*on  –   date  of  their  ad   (Quality)   encoded  for  TV   going  to  air   2 5 8 Client  +  Legal   Talent  contacted   Dispatch  ads  and  match   Approval   (Release  Contract  Signed)   key  numbers  with   television  network   3 6 9 Media  purchase   Talent  alerted     Prompt  talent  to  share   spots  in  winner’s   via  eDM   date/*me  to  social   -­‐  You’re  going  to  be  on  TV!   city   networks  
  • 26. Brand Advocates Chocolate Lovers Wannabes SOCIAL OUTREACH DIGITAL PR Industry Quasi (Advertising) Famous Peoples Cadbury Employees
  • 27. THE POWER OF WANTING TO BE FAMOUS STAR NOW 657 Applications FEE $0
  • 29. The Bottom Line In February 2009 Picnic’s For the same period retail sales grew by Snickers sales dropped AC Nielson Track Data
  • 30. The Bottom Line Over the period of the campaign For the same period, Snickers Picnic’s total market share grew lost market share by AC Nielson Track Data
  • 31. Media Spend Cadbury Picnic’s total Snickers media spend media spend in 2009 alone was AC Nielson Track Data
  • 32. Take Away 1.  User generated content campaigns must be relevant to consumer 2.  Collaboration, Trust & Originality are key to making big ideas a reality 3.  Think laterally to find new target audiences when planning social outreach 4.  Clicks, impressions and downloads are not the only mark of success 5.  Buy a Cadbury Picnic and have a go yourself.
  • 33.
  • 34. Want to see more? www.itsnopicnic.tv
  • 35. Thank you. Luc Wiesman Head of Digital Strategy George Patterson Y&R - Melbourne Email: luc.wiesman@gpyr.com.au Twitter: @luc_w