Se ha denunciado esta presentación.
Utilizamos tu perfil de LinkedIn y tus datos de actividad para personalizar los anuncios y mostrarte publicidad más relevante. Puedes cambiar tus preferencias de publicidad en cualquier momento.

UnSelling's Step-by-Step Guide on How to Apologize in Social Media

1.683 visualizaciones

Publicado el

Make a social media faux pas? No worries - follow Scott Stratten's step-by-step guide for apologizing in social media.

Based on UnSelling: The New Customer Experience by Scott Stratten and published by Wiley. For more info, visit: UnsellingTheBook.com #unselling

Publicado en: Redes sociales, Empresariales
  • Sé el primero en comentar

UnSelling's Step-by-Step Guide on How to Apologize in Social Media

  1. 1. ‘s STEP-BY-STEP GUIDE ON HOW TO APOLOGIZE IN SOCIAL MEDIA When it hits the fan, don’t hide behind the fan. The sooner and more genuine the apology, the more affective it will be. #sorry Express remorse without excuses. And if you aren’t sorry, go with that. Strong opinions breed strong responses. #sorryimnotsorry Let your community defend you. Get on with doing good work. UnsellingTheBook.com // #unselling

×