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Generational Differences in Our Workforce ,[object Object]
Why Learn About Generations? ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Generational Divide (U.S. Populations) Traditionalists Born 1925-1945 75 Million Baby Boomers Born 1946-1964 80 Million Generation X Born 1965-1980 46 Million Generation Y/ Millenials Born 1981-2002 76 Million
Traditionalists (63+) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Traditionalists Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Baby Boomers (39-57) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Baby Boomers Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Baby Boomers ,[object Object],[object Object],[object Object],[object Object]
Generation X (25-38) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Generation X Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Generation X ,[object Object],[object Object],[object Object],[object Object]
Generation Y/Millennial (up to 23) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Gen Y/ Millenial’s Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Clash Points ,[object Object],[object Object],[object Object],[object Object],[object Object]
Rewards…different things to different people Generation Reward Traditionalist Loyalty Baby Boomers “ money, title, recognition” Generation X “ Freedom!” Generation Y/ Millenials “ work that has meaning”
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Emotional Intelligence ,[object Object]
The Power of Emotional Competence  ,[object Object],[object Object],[object Object]
The Power of Emotional Competence ,[object Object],[object Object]
 
4 personality types Reference:  Inge de Smet & Jeffer London
MBTI:  Four Preferences P J F T N S I E Source of energy Extraversion Introversion Way of gathering information Sensing iNtuition Decision making Thinking Feeling How  you relate to the external world Judgment Perception
Extraversion and Introversion (complementary ways of being energized) ,[object Object],[object Object],[object Object],[object Object],I E
E or I (key words) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],I E
E or I (Preferred Work Environment) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],I E
Sensing and Intuition (Are complementary ways of taking in information) ,[object Object],[object Object],[object Object],[object Object],N S
S or N (Key Words) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],N S
S or N (Preferred Work Environment) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],N S
Thinking and Feeling  (complementary ways of making decisions) ,[object Object],[object Object],[object Object],[object Object],F T
T or F (Key Words) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],F T
T or F (Preferred Work Environment) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],F T
Judgment and Perception  (How you relate to the external world) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],P J
J or P (Key Words) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],P J
J or P (Preferred Work Environment) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],P J
 

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Human Resources Personality

  • 2.
  • 3.
  • 4. The Generational Divide (U.S. Populations) Traditionalists Born 1925-1945 75 Million Baby Boomers Born 1946-1964 80 Million Generation X Born 1965-1980 46 Million Generation Y/ Millenials Born 1981-2002 76 Million
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
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  • 16. Rewards…different things to different people Generation Reward Traditionalist Loyalty Baby Boomers “ money, title, recognition” Generation X “ Freedom!” Generation Y/ Millenials “ work that has meaning”
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  • 23. 4 personality types Reference: Inge de Smet & Jeffer London
  • 24. MBTI: Four Preferences P J F T N S I E Source of energy Extraversion Introversion Way of gathering information Sensing iNtuition Decision making Thinking Feeling How you relate to the external world Judgment Perception
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Notas del editor

  1. Draw this slide bit by bit on a flipchart and take the participants through it. The four dimensions are independent, not related. Therefore, there are sixteen types. The model is set up to be binary: you’re either E or I, it’s not like you’re 60% E and 40% I. Your “MBTI Type” is a four-letter acronym to describe preferences on four dimensions. MBTI assumes: Equal value of all preferences Awareness leads to: appreciation constructive interpersonal relationships
  2. 10:30 AM Be sure to use and solicit examples for each dimension. Note that this dimension does not discuss the amount of energy; it is not correct to assume that E’s have more energy, it is just that they tend to show more energy. At the same note, it is not correct to assume that Is don’t have emotions, it is just that Is will not show them as clearly as Es. Es tend to speak in order to think, Is tend to think before they speak. Es tend to have many superficial friends, Is tend to have few deep friends. Example: coming home after work Extraverted spouse comes home, energized by human contact, wants to talk through their day, solves their problems/issues by babbling about them. Introverted spouse comes home, drained by human contact, wants to retreat to some private time to re-energize; wants to carefully consider all angles and selecting a prudent course of action before articulating the issue. Another example: different approaches to playing Trivial Pursuit: E works out the answer by talking through the possibility. I wants to identify the correct answer before uttering a word. (Es need to speak to think, while Is think before they speak.)
  3. About 60% of US Population is an “E”, about 40% is an “I”. No specific gender differences. The majority of the Black Belt groups are I. The business environment is predominantly E. Extraversion relates to Outer world: people timings action Introversion relates to Inner World: thoughts ideas concept
  4. Activity: Have participants rate themselves on the E--I dimension Divide the class into two groups - those who put themselves on the “E” side of the line those who put themselves on the “I” side of the line It does not matter if the groups are unequal in size.
  5. 11:05 AM Sensing tends to be interested in concrete reality, focusing on the present, and seeing what is, rather than what might be. At an extreme, Sensing can have its feet so well and truly on the ground that it misses out on possibilities for the future. The preference for iNtuition gives a greater emphasis on insight and the future, focusing on what might be, rather than what is. At an extreme, iNtuition can focus so much on possibilities that it loses touch with current realities.
  6. About 70% of US Population is “S”, about 30% is “N”. No specific gender differences. The business environment is predominantly S. Be careful with sharing this: Quintessential S occupations: Lawyer, accountant, sales/marketing Quintessential N occupations: Creative writers, artists, futurists, research scientists
  7. Without taking the test, it is more difficult to establish whether you are S or N, than it is to establish whether you are E or I. Activity: Hold a mobile telephone in front of the group and ask the group to make a bulleted list to describe it. While the group is working on this, walk around and find a typical S and a typical N: S – black case, antenna, 16 buttons, different size buttons, circular ear piece, square display, connectors at the bottom, switched off, 8”x2” N – approx. size small banana, light and easy to handle, compact design, off so you don’t wanna be reached Ask these two people to report to the group, list the answers on a flipchart and discuss the differences. Note that if you would show the N description to someone who hasn’t seen it being constructed, this person would probably have a hard time deciding what would be intended.
  8. 11:50 AM If it is on the basis of logic and objective considerations, it is called Thinking, denoted by the letter T. If it is on the basis of personal values, it is called Feeling, denoted by the letter F. Note that this dimension is not about the amount of emotion. It would be wrong to assume that Fs are more emotional than Ts, it is only that they tend to base their decision more on personal values than on objective logic. It would be wrong to assume that Fs are always nice, they can make just as tough decision (e.g. on downsizing) as Ts. About 50% of US Population is a Thinker decider and about 50% of the US Population is a Feeling decider. There is a gender difference: 75% of US Women are Feeling deciders 75% of US Men are Thinking deciders The business environment is predominantly T. Engineers tend to be more T than F. This dimension is particularly relevant to marketeers. For instance Fuji advertisement: features of the camera (e.g. resolution); message is about the technical quality of the camera and the pictures (T) Kodak advertisement: family, kids, snapshot of an event; message is that the camera captures the moment (F) Example: Rationale for moving T considers property values, taxes, proximity to schools and transport F considers memories, the “feeling” of the house (it just feels right) proximity to friends and families A Thinker decider has nothing to do with being intellectual not does a Feeling decider has anything to do with being emotional.
  9. Activity: Have participants rate themselves on the T-F dimension Divide the class into two groups: those who put themselves on the “T” side of the line those who put themselves on the “F” side of the line (It doesn’t matter if the groups are unequal in size). Have each group work on the problem on the next page (10 minutes) and prepare to report out. Where are you? Feeling Thinking
  10. 12:20 PM If it is in a structured way, making decisions and knowing where you stand, then it is called Judgement. If it is in a flexible way, discovering life as you go along - this is called Perception. (The reason for these terms being used is a little complicated - if you would like to know more then read our page on the dynamic model of Myers Briggs, after you have completed this page) .Someone whose preference is Judgement prefers, in their lifestyle, to make decisions. This means that they prefer to make decisions about what to do, where to go, what to say, and so on. As a result of these decisions, their lifestyle appears organised. That is, someone whose preference is Judgement, prefers to make decisions in the world of actions and spoken words, and therefore appears organised. Someone whose preference is Perception prefers, in their lifestyle, to learn or experience new things. This means that they prefer to find out more, rather than making decisions, and are more comfortable when they keep their options open. As a result of this openness, they can appear flexible. That is, someone whose preference is Perception, prefers to perceive new things in the world of actions and spoken words, and therefore appears flexible. For “J’s”, life is a product , for “P’s”, life is a process . Example: todo-lists A J always has a todo list; at the end of the all (or any case, most) of his actions are ticked off. (An extreme J will even add actions that were not on the list originally, just to be able to tick them off.) A P also has a todo list, but at the end of the day, it contains more items than at the beginning of the day. Example: how a J and a P prepare for a trip J plans where to stay, where to eat, works out logistics P just gets up and GOES - discovers a B&B, restaurants etc along the way Example: how a J and a P “clean the bathroom” Example: J husband: “Would you like some peaches for an evening snack?” (ask for decision/judgment) P wife: “We haven’t had peaches in a long time.” (gives observation/perception) J, annoyed: “Tell me something I don’t already know!” Without a doubt, within the next ten minutes or so, the P wife will wonder: “Where are my peaches?”
  11. About 55% of the US Population is a “J”. About 45% of the US Population is a “P”. No specific gender differences. If you’re a P, you know the business world is a J world: strategy documents, business plans, etc. For Js, brainstorming is hell. For Ps, it is heaven on earth: it is free, there are hardly any rules, there is no decision that needs to be taken… To establish your personal preference, consider yourself on a Sunday morning. Which of the sets of key words best matches your preference at that time?
  12. This distinction has a clear effect on getting things done at the office: If a P wants to share an idea with a J boss, the strategy should be hit-and-run . The J will undoubtedly have all sorts of other things on his mind (the plan the plan). But at the same time, you can be sure, that the J will put it on his todo list and he will get back to you when it has appeared on that list. If a J wants a P to take a decision, the strategy should be gently-push-to-closure .