How to blend traditional training with digital facilitation | A Users Guide

Copyright (C) 2016 Magmasoft Pte Ltd All Rights Reserved.
USER GUIDE FACILITATED ACTIVE LEARNING
a for

Copyright (C) 2016 Magmasoft Pte Ltd All Rights Reserved.
BLENDING classroom and
virtual training
1. The Basics 3
2. The DIGITAL account 7
3. The DIGITAL program 11
4. DIGITAL facilitation 29
5. Creating DIGITAL content 35
6. Appendix 42

Copyright (C) 2016 Magmasoft Pte Ltd. All Rights Reserved
THE BASICS
Starting at the beginning

INCREASING
PRODUCTIVITY
Client is requesting to reduce class time
DEMONSTRATING
OUTCOMES
Client wishes to see learner capabilities
INCREASE
PARTICIPATION
Losing the participants in slides and
lectures
EXPERIMENT WITH NEW
PEDAGOGIES
Exploring efficiencies and edge
ADDING DIGITAL TO
VIRTUAL & ONLINE
Virtual sessions only seem insufficient
INCREASE RESULTS &
PERFORMANCE
Client looking for after-training follow
up
GOALS
Knowing our challenges with traditional training and what we wish to
achieve through blending – what’s yours?

RECOMMENDED TECHNOLOGIES
WIZTANGO, A DIGITAL platform is
available on the cloud
@www.wiztango.com
Register with an email id or social
Also available for learners as a free APP
for smart devices on the iOS & Android
platforms
RECOMMENDED BROWSERS
Microsoft IE v8
Mozilla Firefox v19 – 36
Google Chrome v19 – 41
Apple Safari v7 - 8.0.3
256Kbits/second
MINIMUM INTERNET SPEED

THE DIGITAL WORKFLOW
Schedule agenda
Learning outcomes
Invitelearners
Enhancements
OUTPUT
Share personalized outcomes
with every learner and
consolidated feedback for
clients & managers
PROGRAM
Create an overview, plan agenda,
design activities, add resources,
invite professionals, upload
facilitation content
Overlaps the traditional training workflow reducing and simplifying the day-
to-day planning and execution tasks
SALES
Marketing, promoting and
transacting with clients in the
marketplace and social networks
DELIVERY
With a scheduled agenda, the focus
is only on driving learning through
facilitated learner engagement

PLATFORM OVERVIEW
DASHBOARD*
Is the data analysis of data gathered
from user actions and presented in a
dashboard with recommendations
* Underconstruction
OUTCOMES
Is a comprehensive report
summarizing the activity results
and active learning
MARKETPLACE
Is a transaction-ready list of all
PROGRAMS and SCHEDULES for
private (invited) users and or for
the public
SCHEDULES
are user defined start and
end dates of PROGRAMs
ACTIVE LEARNING
Is the user facilitated learning
engagement for a PROGRAM
and its SCHEDULE
PEOPLE
Are Invited stakeholders who are
assigned roles, responsibilities
and a set usage permissions
PROGRAMS
Are user designed courses or
programs in a blended,
traditional ILT, post- training
follow-up, etc. model
ACCOUNT
Is a comprehensive role
based organizational
structure with webpage &
customized URL
A simple user interface and experience

ORGANIZATIONAL STRUCTURE
1.
2.
3.
4.
5.
6.
Program design
Agenda
Activities
Resources
Professionals
Learner guide
1. Organization
create
Account
management
1.
2.
3.
4.
5.
6.
Scheduling
Learner invite
Stakeholder invite
Onboarding
Ice break
Cheer leader
2.
1.
2.
3.
4.
5.
Facilitation
Engagement
Appreciation
Curation
Create outcomes
1.
2.
3.
4.
Program listings
Dashboard review
Audit
Guidelines
1.
2.
3.
4.
5.
Engagement
Discussions
Activities
Resource consumption
View and share outcomes
ManagementLearner | DelegateTrainer | Facilitator
AdministratorCoordinatorProgram Manager
The stakeholder roles and responsibilities are user defined and here is a sample set

BYOD
Make a contribution or a response
Appreciate and rate a learning
Ask a question or give an answer
Take an assessment
Give a feedback
DOWNLOAD
on both
Download and access with the same user id and password

THE DIGITAL ACCOUNT
Administering the account & creating the organization

ADMINISTRATOR’s RESONSIBILITIES
-1-
manage the
organization roles
-2-
set permissions
for the roles
-3-
invite People to
each role
The primary responsibilities of an administrator are to
As part of the responsibility, the administrator may also
1. Remove or Block people from the organization
2. Modify the permissions for a particular role
3. Add new roles to the organization
4. Invite additional people in the organization
5. Invite other administrators
The administrator does not have IT related functions or responsibilities

Create
Ready to
the first step
ORGANIZATION
PROFILE

ORGANIZATION PROFILE
• Contact points
• Company Banner
• Tags
• Whom do we cater to
• What are the learner levels
• Which format
• Which methodology
• Which category
Description Logo
LocationsPeople
Social
channels
and...
Complete the organization profile by entering the relevant information
Click here to view a sample profile
Additional notes
1. A personalized URL based on
the organization name is
created
2. The profile page is only
accessible if Public
PROGRAMs are created

THE DIGITAL PROGRAM
Transforming traditional training

Create
PROGRAMS
Ready to
As the organization profile gets done

A PROGRAM
-1-
OVERVIEW
Is a user defined summary of
information and data relevant
to the program and serves as
an access webpage
The PROGRAM consists of the following seven components
-2-
AGENDA
Is a user defined list of topics
or a learning plan and serves
as a navigation and summary
of the programcomponents
-3-
ACTIVITIES
Are user designed formal and
informal activities and serves
to validate and reinforce
learning
-4-
BUFFER
Are user created learning
posts of a learning plan to be
made available at a scheduled
date time by an assigned
PROFFESSIONAL
-5-
RESOURCES
Is a local and global repository
of user uploaded documents,
images, Video URLS, webpages
and text pages
-6-
PROFESSIONALS
Is a user invite pool of
professionals related to the
design, administration and or
delivery of the PROGRAM
-7-
SCHEDULES
Are user defined start and end
dates of the PROGRAM

PROGRAM OVERVIEW
9. Pre-requisites
10. Key learnings
11. Pricing & Payment
12. Certification
13. Learning partners
14. Sponsors
15. Social channels
16. Tags
The OVERVIEW is created by entering & uploading relevant text and image
details & data such as
Click here to view a sample program
1. Who is it for
2. What’s the learner level
3. Which methodology
4. Category
5. Learning stakeholders
6. Privacy
7. Premise
8. Description
9. Pre & Post learning
17. Banner & Icon

AGENDA
What is in an AGENDA
1. Topic name
2. Description
3. Duration
4. Format or methodology
5. Learning objectives
PROGRAM components linked to
AGENDA topics
1. ACTIVITIES
2. RESOURCES
3. STREAM Posts, Contributions, Polls,
Resources & Questions
4. PROFESSIONALS
The AGENDA is the core for the blended learning experience
Click here to view a sample agenda
Additional notes
1. The AGENDA of a Public PROGRAM is publicly
available with a customized URL
2. The AGENDA can include topics to be
covered in traditional face-to-face methods
3. In STREAM the TagIT button allows you to
select the AGENDA topic to be linked to a
Contribution or Post
4. The AGENDA contains a summary counts of
RESOURCES, Topics, ACTIVITIES,
Contributions
5. Learners can navigate to AGENDA specific
content from the AGENDA page
6. Check out a sample AGENDA on page 44

RESOURCES
Additional notes
1. Documents can be both viewed online or
downloaded
Types
1. Upload documents such as PDF,
Microsoft, etc.
2. Share YOUTUBE video URLs
3. Share web page URLs
4. Create text pages
5. Upload image files such as JPEG, PNG,
etc.
Repositories
1. Once uploaded in a PROGRAM, a copy is kept
in the global repository
2. The same RESOURCE can then be shared in a
different PROGRAM
3. RESOURCES can be removed from a PROGRAM
but still remain in the global repository
4. A RESOURCE must be deleted from the global
repository to be permanently removed
5. User shared RESOURCES in STREAM are copied
into the PROGRAM repository and also
becomes part of the global repository
AGENDA
1. All RESOURCES should be linked to an
AGENDA topic
2. Based on the SCHEDULE of the
AGENDA topic, a RESOURCE can be
made available to users
Upload, create and share various RESOURCES

ACTIVITIES
Additional notes
1. ASSESSMENT, ASSIGNMENT & FEEDBACK
ACTIVITIES can be conducted on the mobile app
as well
Types*
1. ASSESSMENT
2. ASSIGNMENT
3. FEEDBACK
4. REVERSE FEEDBACK
5. OPENSPACE
6. RANKINGS
7. LEARNER OUTCOMES
8. PROGRAM OUTCOMES
* Details availablein Appendix
Repositories
1. Once an ACTIVITY is created for a PROGRAM, a
copy is kept in the global repository
2. The same ACTIVITY can then be shared in a
different PROGRAM
3. ACTIVITIES can be removed from a PROGRAM but
still remain in the global repository
4. An ACTIVITY must be deleted from the global
repository to be permanently removed
AGENDA
1. All ACTIVITIES should be linked to an
AGENDA topic
2. ACTIVITIES are made available to
users based on the schedule of the
AGENDA topics
Design, create and implement various activities

PROFESSIONALS
NOTES
1. Invite and onboard a pool of professionals related to
the design, development and delivery of the program
2. Or choose to select professionals already invited or
onboard in the organization
3. People in the professional pool can be specifically
assigned to an agenda topic for delivery

BUFFER
Additional notes
1. Documents can be both viewed online or
downloaded
Learning posts types
1. Comment or contribution
2. Question
3. Poll
4. Resource
The BUFFER STREAM
1. Is a repository of learning posts and
contributions
2. The posts can be modified or deleted at
anytime, however, changes are reflected only
in future schedules.
3. Changes are not made in current or past
SCHEDULES
4. To schedule the delivery of the BUFFER
STREAM, in SCHEDULE, assign the
PROFESSIONALs to the AGENDA topics and
schedule the AGENDA topics.
5. The posts are automatically made available
at the scheduled date time by the assigned
PROFESSIONALs
AGENDA
1. All learning posts and contributions
should be linked to an AGENDA topic
2. Based on the SCHEDULE of the
AGENDA topic, posts and
contributions are made available to
users
Upload and buffer the learning posts and contributions

ScheduleReady to
As the PROGRAM design is done

SCHEDULING A PROGRAM
Scheduling allows a Program to be made available for the learners
Click here to view a sample schedule
For each AGENDA topic
1. Enter the venue and or virtual address
2. Assign professionals
3. Create the Delivery plan, enter the
schedule date time
Automation
All PROGRAM components are made available
in each SCHEDULE
Delivery Plan
All ACTIVITIES, RESOURCES & STREAM posts are
made available based on the date time
schedule of each AGENDA topic
Settings
Manual or auto enrolment
Minimum and maximum number of
learners
3 items to publish a SCHEDULE
1. Enter the SCHEDULE name
2. Select the Privacy Public or Private
3. Start and End Dates

STAKEHOLDERS
Invite additional contributors
Alumni Mentor
Subject
Matter
Expert
HR
Industry
leader
etc..
Facilitate planned or
impromptu Q&A sessions in
STREAM
Invite Stakeholders for fixed
timings & duration or to just
stay as part of the PROGRAM
To share live case studies

Marketing
&
Promotion
Ready to
Once schedules are published

MARKETING & PROMOTION
Market
place
Social
channels
Direct
mail
Display Public Programs in the
market place at no additional cost
Search
With each Public Program &
Schedule, personalized URLs &
relevant profile content helps to
move up the search ranking
For each Public Program & Schedule,
one-click share to your favorite social
networks such as Twitter, Facebook
& Linkedin.
Embedded into an email, share the
Program or Schedule Profile page to
an email database.
Simplify the marketing & promotion efforts but enhance results
Click here to view the marketplace

Invite
Learners
Ready to
As the marketing deadline comes

ONBOARDING
Flexibility and control for bringing the learners on board
EMAIL
Invitation
JOIN
For Public or Private Programs and
Schedules, by email, invite learners
to Join
Enter email ids one by one or upload
a CSV formatted document
Customize the invitation email
If necessary, send reminder
messages
For Public Programs via Search, Social,
Direct mail campaign or the Market Place,
learners can transact on the Program and
Schedule by clicking on the “JOIN” button
Join by Approval setting allows for control

DIGITAL FACILITATION
Blending traditional training

DIGITAL
DELIVERY
Ready to
As the learners get onboard

DIGITAL FACILITATION
SCHEDULED AD-HOC REVIEW
Based on the AGENDA topic
schedule, learners receive and
asynchronously respond to the
posts, questions, polls and are
notified of and act upon the
ACTIVITIES and available
RESOURCES, etc.
Facilitator(s) too
asynchronously respond to
selected learner responses
with additional thoughts,
questions, ideas, pointers, etc.
to further the discussion and
learning
A video of a live content,
facilitated along with the topic
expert using only learner
created content
To view the video, click here or the
image or copy this URL
http://buff.ly/1SdKR96 into your
browser
Learning stakeholders
appreciate and rate the
learning achieved
Organize timely Q&A sessions
with alumni, SMEs, industry
experts and or invited external
stakeholders
The engagement creates a
leaderboard
Anytime and anywhere
A learning experience in which the learners drive the learnings

Share
learning
outcomes
Ready to
With delivery completed

ABOUT PROGRAM
Premise, agenda, stakeholders, participants
ACTIVE LEARNING
Learnings achieved, learnings appreciated, leaderboards, appreciated and rated
contributions & responses, polls, questions
ACTIVITY RESULTS
Assessment, assignment, feedback, reverse feedback, resources
APPENDIX
Program description, key learnings, certifications, about organization, contact
details, more programs & schedules
THE OUTPUT
Click to create both personalized and consolidated results

FINALLY
Seek mentors from the learner pool
Enhance program
content
&
next schedule

DIGITAL CONTENT
No special content creation expertize needed

CONTENT CREATE
Power Point Slide
+ speaking points
Contribution or Question
+ slide as image
Open SourceResource or
Private Resource
+ Resource
Thought, Idea,
Instruction, etc.
Contribution or
Question
Poll question
+ Poll options
Creating various learning content for the lesson and facilitated engagement
Power Point
Slides
Create video
lecture
+ Video URL
1
2
3
4
5

Power Point Slide
+ speaking notes
+ slide as image
PROCESS
1. Save the PowerPoint slide as an image and upload
2. Write out the speaking points as a Contribution or Question
3. Tag the Post with the AGENDA topic and Share it into the BUFFER
A Contribution or Question is
saved in the BUFFER
A set of PowerPoint slides + speaking
points (notes)
CONTENT CREATE

PROCESS
1. Record short video lectures and upload it on your own Youtube channel
2. Create a Contribution or Question and embed the Video URL
saved in the BUFFER
A set of PowerPoint slides
+ speaking points (notes)
Power Point Slides Create video lecture
Contribution or
Question
+ Video URL
Utilizing open source tools
such as ZOOM or Camtasia,
record a video lecture
CONTENT CREATE

PROCESS
1. Write out the speaking points as a Contribution or Question and
2. Upload the document or embed the Video URL
saved in the BUFFER
Open source Video URL, document and or
private document
Open SourceResource or
Private Resource
+ Resource
CONTENT CREATE

PROCESS
1. Write out the idea, thought, instruction or
points as a Contribution
2. Tag the Post with the AGENDA topic and
Share it into the BUFFER
A Post or Question
saved in the BUFFER
A thought, idea,
instruction, etc.
Thought, Idea,
Instruction
Contribution or
Question
CONTENT CREATE
PROCESS
1. Write out the POLL Question along with the
POLL Options
2. Tag the POLL with the AGENDA topic and
Share it into the BUFFER
Taking a POLL
Poll + Options
A Poll saved in the
BUFFER

APPENDIX
A sample agenda, list of activities and about privacy

THEORY
Looping, short bursts, covering core concepts
INSTRUCTION  DISCUSSION/Q&A/PRACTICE  VALIDATION
PRACTICE
Putting it together, problems solving, case studies, team based
learning
VALIDATION
Assessment, assignment, project, team based project
COACHING
Post training follow up
DIGITAL
Daily 1 hour
6 topics – 6 sessions
Face-to-Face
Half-day session
Digital
3 hours
Digital
Optional
TIP | at the start, plan a day or more for registration and on boarding
SAMPLE BLENDED AGENDA
Design and implement an efficient and effective blended agenda

PRIVACY
PUBLIC PRIVATE
A public PROGRAM will generate a
customized URL based on the name
A public PROGRAM will be visible in the
MARKETPLACE for transaction
In the listing pages a Public PROGRAM and
SCHEDULE names are highlighted in Green
font color and open lock image
Notes
1. It is possible to change the privacy settings at any time
2. A PROGRAM and SCHEDULE each have a privacy setting
3. It is possible to have a Public PROGRAM and a Private SCHEDULE but not a Private
PROGRAM and Public SCHEDULE
A Private PROGRAM or SCHEDULE is only
visible to the PEOPLE invited into the
Organization
In the listing pages a Private PROGRAM
and SCHEDULE names are highlighted in
Red font color and a closed lock image
Manage the privacy of both the PROGRAM & SCHEDULE

ACTIVITIES LIST (1 of 3)
Assignment
Assessment
Design and create assessments or quiz and assign at various stages of
the program schedule to gage learning and understanding. Provide
detailed feedback to individual learners.
Design and create projects and problems and assign at various stages of
the program schedule to gage learning and understanding. Provide
detailed feedback to individual learners.
Feedback
Design and create comprehensive feedbacks to be taken from your
learners at various stages of your program schedule. Consolidate the
output in a report to be shared with your stakeholders.
Enhance the learning experience by scheduling activities

Save time and efforts to consolidate and present the learnings achieved.
Auto create personalized and comprehensive reports for each learner. It
is simple to use and a wonderful leave-behind at the
Reverse
Feedback
Design and create feedback form and make an opportunity for the
trainer, facilitator, coach or faculty to provide a comprehensive feedback
to the individual learners
Learning
Outcomes
Learner
completion of a program.
Save time and efforts to consolidate and present the learnings achieved.
Auto create a comprehensive report for the entire PROGRAM
SCHEDULE. It is simple to use and a wonderful leave-behind at the
Learning
Outcomes
Schedule
completion of a program.

Rankings
Gamify your program & schedules by auto ranking learners on both
contributions in informal learning and results of formal training
activities. Weightages are user defined.
OpenSpace
Learners & stakeholders are randomly selected into groups for
social discussion on fixed or open topics. Each group is then free
to share selected learning or topics with all.
Additional notes
1. APPs can be used to design and create customized content
2. A number of APPs can also deliver content via the mobile app
3. The Learning Outcomes APP integrates the output or results of other APPs

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