we created ‘utilidocs™ building blocks to a digital utility’, which is aimed at Utility professionals interested in understanding what is possible with smart metering and demand response. It explores how to get the most from consumer adoption of behind the meter technologies. It talks about the human aspects and how getting support from the right people, internally and externally is critical to your success. It describes, step by step, how to build your strategic roadmap. It provides insights into the costs and benefits you should consider and highlights what you need to be talking to your vendors about to make sure you select the right partner. For those implementing these technologies, it gives insights into risks and issues you will need to manage

1. we asked Utility professionals
“what do you know about the
Digital Utility?”
#digitalutility
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2. you told us you recognise utilities are moving to the
connected era, driven by consumer adoption of behind the
meter technologies and changing regulatory expectations.
#connectedera
(c) 2016 The Chapel Group (AUST) Pty Ltd. All rights reserved. Public

3. you told us you
need to find ways
to innovate by
leveraging behind
the meter
technologies.
Demand Response
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Connected Home Electric Vehicles Distributed Energy

4. and you told us
utilities must place
smart metering
and demand
response at the
heart of their
digital roadmap.
(c) 2016 The Chapel Group (AUST) Pty Ltd. All rights reserved. Public

5. we then asked where you wanted the most support. you told us
smart metering and demand response in four areas:
strategy | business case | solution tender | project delivery
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6. (c) 2016 The Chapel Group (AUST) Pty Ltd. All rights reserved. Public
so we created ‘utilidocs™ building blocks to a digital utility’, which is a
book aimed at Utility professionals interested in understanding what is
possible with smart metering and demand response.
It explores how to get the most from consumer adoption of behind the
meter technologies.
It talks about the human aspects and how getting support from the
right people, internally and externally is critical to your success.
It describes, step by step, how to build your strategic roadmap.
It provides insights into the costs and benefits you should consider
and highlights what you need to be talking to your vendors about to
make sure you select the right partner.
For those implementing these technologies, it gives insights into risks
and issues you will need to manage

7. (c) 2016 The Chapel Group (AUST) Pty Ltd. All rights reserved. Public
1. Two hour
initial discussion
to understand
your specific
challenges and
requirements.
2. Two hours
reviewing your
work to date and
identifying areas
of our utilidocs™
literature for you
to review.
3. Four hours
preparing our
recommendations.
4. Two hours taking
you through the
recommendations
and answering
questions.
we also offer the utilidocs™ health check to help you validate the
work you have underway with 10-hours remote access to our experts.

8. finally we offer utilidocs™ on-demand where we work with you to define the
problem you are trying to solve, and customise a package to help solve that problem.
(c) 2016 The Chapel Group (AUST) Pty Ltd. All rights reserved. Public

9. contact us now to find out more
(c) 2016 The Chapel Group (AUST) Pty Ltd. All rights reserved. Public
Phil Stone – Director Wayne Pales – Director
phil.stone@chapel-group.com wayne.pales@chapel-group.com