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Be understood
Data visualization for marketers
By Ian Lurie
Everything’s trending up.
We’re doing great work….
@IanLurie
we gave you
the dataz!
and the
chartz!
@IanLurie
@IanLurie
@IanLurie
@IanLurie
Being right doesn’t matter if no one
knows what the #@!$ you’re saying.
@IanLurie
Datanoone
understandsisjustink.
@IanLurie
HO HUM
It just sits there
@IanLurie
Wesuckatdatavisualization.
Weneedtogetgooder.
@IanLurie
I am a thief.
Most of these rules are from Edward Tufte.
Read everything he’s ever written.
@IanLurie
Also read Stephen Few’s Now You See It,
and Knaflic’s Storytelling With Data
@IanLurie
I am also a fraud
I’m a history major with a law degree
I design worse than I dance
@IanLurie
If I can do this, you can
@IanLurie
Howourbrainswork
@IanLurie
@IanLurie
react
augh!!!
@IanLurie
react interpret
there are
probably more.
@IanLurie
react interpret plan
i will kill them
all with ice & dirt
@IanLurie
Step1
Instant Clarity
@IanLurie
Step1
Instant Clarity Get this right and you get a
chance to tell the story.
1. Reduce mental tasks
The Rules
*Shamelessly stolen from Tufte and Few
>10 mental tasks
@IanLurie
gaaahhh! Never mind.
I’ll read it later
(or never)
4 mental tasks (still scary)
-$1,200.00
-$900.00
-$600.00
-$300.00
$0.00
$300.00
$600.00
$900.00
$1,200.00
1
/
1
/
1
8
1
/
3
/
1
8
1
/
5
/
1
8
1
/
7
/
1
8
1
/
9
/
1
8
1
/
1
1
/
1
8
1
/
1
3
/
1
8
1
/
1
5
/
1
8
1
/
1
7
/
1
8
1
/
1
9
/
1
8
1
/
2
1
/
1
8
1
/
2
3
/
1
8
1
/
2
5
/
1
8
1
/
2
7
/
1
8
1
/
2
9
/
1
8
Organic Revenue
Bad Thing Happened
@IanLurie
This, I can figure out.
2. Maximize data-ink ratio
The Rules
*Shamelessly stolen from Tufte and Few
$-
$200.00
$400.00
$600.00
$800.00
$1,000.00
$1,200.00
P
P
C
S
E
O
E
-
m
a
i
l
B
e
g
g
i
n
g
May-12
Jun-12
Jul-12
$-
$200.00
$400.00
$600.00
$800.00
$1,000.00
$1,200.00
P
P
C
S
E
O
E
-
m
a
i
l
B
e
g
g
i
n
g
May-12
Jun-12
Jul-12
$-
$600.00
$1,200.00
PPC SEO E-mail Begging
May-12
Jun-12
Jul-12
3. Use natural colors
The Rules
*Shamelessly stolen from Tufte and Few
Tim Beard: https://tinyurl.com/ypdr7z44
$-
$200.00
$400.00
$600.00
$800.00
$1,000.00
$1,200.00
PPC SEO E-mail Begging
May-12
Jun-12
Jul-12
Increase contrast, maybe
4. Remove non-data ink
The Rules
*Shamelessly stolen from Tufte and Few
$-
$200.00
$400.00
$600.00
$800.00
$1,000.00
$1,200.00
PPC SEO E-mail Begging
May-12
Jun-12
Jul-12
$-
$200.00
$400.00
$600.00
$800.00
$1,000.00
$1,200.00
PPC SEO E-mail Begging
May-12
Jun-12
Jul-12
$-
$200.00
$400.00
$600.00
$800.00
$1,000.00
$1,200.00
PPC SEO E-mail Begging
May-12
Jun-12
Jul-12
5. Remove redundant ink
The Rules
*Shamelessly stolen from Tufte and Few
$-
$200.00
$400.00
$600.00
$800.00
$1,000.00
$1,200.00
PPC SEO E-mail Begging
May-12
Jun-12
Jul-12
$-
$200
$400
$600
$800
$1,000
$1,200
PPC SEO E-mail Begging
May-12
Jun-12
Jul-12
$-
$200
$400
$600
$800
$1,000
$1,200
PPC SEO E-mail Begging
May-12
Jun-12
Jul-12
@IanLurie
The Cleanup
$-
$200
$400
$600
$800
$1,000
$1,200
PPC SEO E-mail Begging
May-12
Jun-12
Jul-12
@IanLurie
Step2
Instant Context
1. Get to the point
The Rules
*Shamelessly stolen from Tufte
24-Apr 24-May 24-Jun 24-Jul 24-Aug 24-Sep 24-Oct
Organic Search Clicks
24-Apr 24-May 24-Jun 24-Jul 24-Aug 24-Sep 24-Oct
Algo update
Organic Search Clicks
Pre-update average
2. Answer “meh”
The Rules
*Shamelessly stolen from Tufte
meh
ohhh, it went up by over
$20k!!!!
3. Use small multiples*
The Rules
*Shamelessly stolen from Tufte
$-
$200
$400
$600
$800
$1,000
$1,200
PPC SEO E-mail Begging
May-12
Jun-12
Jul-12
I need to compare and contrast.
0
1,500
3,000
M J J
PPC
0
1,500
3,000
M J J
SEO
0
1,500
3,000
M J J
E-mail
0
3,000
M J J
Begging
Small multiples
0
1,500
3,000
M J J
PPC
0
1,500
3,000
M J J
SEO
M J J
E-mail
M J J
Begging
@IanLurie
Context Mode, Activate
24-Apr 24-May 24-Jun 24-Jul 24-Aug 24-Sep 24-Oct
Organic Search Clicks
24-Apr 24-May 24-Jun 24-Jul 24-Aug 24-Sep 24-Oct
Algo update
Organic Search Clicks
Pre-update average
0
1,500
3,000
M J J
PPC
0
1,500
3,000
M J J
SEO
M J J
E-mail
M J J
Begging
@IanLurie
Step3
Easy Drill-Down
1. The rule of consistency
The Rules
0
1,500
3,000
M J J
PPC
0
1,500
3,000
M J J
SEO
0
1,500
M J J
E-mail
0
1,500
M J J
Begging
0
1,500
3,000
M J J
PPC
0
1,500
3,000
M J J
SEO
0
1,500
M J J
E-mail
0
1,500
M J J
Begging
Don’t get cute
you’re trying to trick me.
0
1,500
3,000
M J J
PPC
0
1,500
3,000
M J J
SEO
0
1,500
3,000
M J J
E-mail
0
1,500
3,000
M J J
Begging
0
1,500
3,000
M J J
PPC
0
1,500
3,000
M J J
SEO
0
1,500
M J J
E-mail
0
1,500
M J J
Begging
Or emphasize the difference
(remember, not a designer)
Dual axes add mental tasks but
can work to compare trends.
2. Use the tools
The Rules
Trendlines, of course
Google Sheets Excel
Moving average can show, but smooth the bumps
Google Sheets Excel
3. Format your tables
The Rules
Bleah
3/10
4/10
7/10
10/10
11/10
Date of NPR interview. Much of this
traffic is branded.
But note higher conversion rate.
@IanLurie
The Drill Down
0
1,500
3,000
M J J
PPC
0
1,500
3,000
M J J
SEO
0
1,500
M J J
E-mail
0
1,500
M J J
Begging
OK, let me see more
about organic.
Hmm. What was this
little peak in early
March?
Date of NPR interview. Much of this
traffic is branded.
But note higher conversion rate.
you showed me the
number & annotated it.
I’ll plan more
interviews.
@IanLurie
react interpret plan
Follow the rules
1. Reduce mental tasks
2. Maximize data-ink ratio
3. Use natural colors
4. Remove non-data ink
5. Remove redundant ink
Provide Instant Clarity
1. Get to the point
2. Answer “meh”
3. Use small multiples
Set Instant Context
1. The rule of consistency
2. Use the tools
3. Format your tables
Enable Drill-down
• Example Google sheets: https://url.ianlurie.com/3m89facm
• Stephen Few: http://www.perceptualedge.com/
(Look at the examples!!!)
• Edward Tufte: https://www.edwardtufte.com/tufte/
• Knaflic: https://www.storytellingwithdata.com
• Natural Color Palette: https://tinyurl.com/ypdr7z44
• A post I wrote: https://tinyurl.com/yhh725y9
(Seriously, I’m not just self-promoting – it summarizes a lot of stuff I’ve learned)
If You Want To Learn More (links in Canvas)
Nice vest
Ian Lurie
ianlurie.com
ian@ianlurie.com
@ianlurie

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Data Visualization For Marketers