Alibaba.com Online Training Course How to Get Alibaba Account Started & Maintained Alibaba Gold Supplier Service Team by: www.Alibaba.com

1. Alibaba.com Online Training Course
How to Get Alibaba Account Started &
Maintained
Alibaba Gold Supplier Service Team

2. Agenda
Tour-guide of Alibaba.com
Introduction of My Alibaba
Alibaba website set-up
Daily maintenance

3. Tour-guide of Alibaba.com
How to Search?

4. Tour-guide of Alibaba.com
Display products
Refer to Help to solve your
problem more easily
Platform of Your account
Check inquiries

5. Tool bar
View minisite
To do list:
 unread messages
 unread buying requests
 low quality products
(waiting for improve)
Online Training Program
Gold Supplier learning center

6. Alibaba website set-up (within 1
st
week of account activation)

7. Company & Website
A. Basic Company Details
B. Production & Markets
C. Company Introduction & Images
D. Custom Page

8. Company & website - Basic Company Details
Tips:
Any fields marked with an asterisk
(*) are required.
Fields with the TrustPass logo
have been verified and cannot be
modified further.
The more information you provide,
the better image you will be able to
project to potential buyers.
Do not put “ other” or “others” in this
section, but fill up with specific
product/ service names
8

9. Company & website – Production & Markets
Note:
Enter 128 characters max. Use commas to
separate the customer names. If you want to
enter trade-marked company names (e.g.
BMW , Samsung etc.), please provide
documentation to prove you are an official
partner/supplier/service provider.
9

10. Company Profile - Company Introduction & Images
10

11. Company Profile - Trade performance

12. Company Profile – Custom Data
Customs Data is a database of suppliers' shipping statistics from the U.S. Customs and
Border Protection. As a Verified Member, you have the privilege to have full access of the
Customs Data channel and claim your own profile for free. http://customs.alibaba.com/

13. Company Profile - Site Design & Status
Change your Alibaba website address here: one chance only
New function launched recently:
Customized Minisite Backgroud
Tips for Customized Minisite:
http://service.alibaba.com/ggs/quickstart/article/Tips_for_Customized_Minisite_200004600.htm?channel=01

14. Company Profile - Customize Minisite
Examples for your inspiration:
Timepieces, Jewelry, Eyewear: http://mlgem.en.alibaba.com/
Apparel: http://lascarf.en.alibaba.com/
Lights & Lighting: http://tsdled.en.alibaba.com/

15. Company Profile - Customize Minisite

16. My Alibaba - Account setting

17. Account setting - sub-accounts
Only admin-account is allowed to add/manage sub-accounts.
Tips:
Company contact will be shown in
your company website.
Admin-account email is able to
receive all messages as well by CC.
Inquiries are able to be sent to
sub-accounts by country/products
owners.

18. Alibaba website maintenance

19. My Alibaba - Messages & Contacts
A. Check & reply inquiries
B. Assign and reject inquiries
C. Add, manage, block Contacts
19

20. Messages & Contacts - Rely to messages
You are able to reject unserious inquiries within 3 days.
Attachments are available
Save up to 50
templates here
20
20

21. Contacts - Add and get in touch with contacts
Import contacts
Group your contacts
Block the ones that you don’t want to receive their messages

22. My Alibaba - Biz Trends
a. Advisor Overview
b. Performance Overview
c. My products
d. My keywords
e. My User Status
f. Hot keywords
22

23. Biz Trend - My keywords
For a specific keyword, you could learn the ranking of your products with
the keyword by clicking “View Details” under Your Product Ranking.
23

24. Products & Buying requests
Regarding Products & Buying Requests, we have other trainings to discuss details.
Please check here: http://service.alibaba.com/ggs/online_training.htm
They are:
High quality product posting for improved product search ranking
Inquiry Classification & Handling
Selling Opportunities with Customized Sourcing

25. Review:
You have to complete within the 1st month
1. Company profile
2. Member profile
3. Site design
4. Post products (PPS.)
One day on Alibaba.com (maintenance)
1. Sign in TradeManager
2. Sign in My Alibaba
3. Check Inquiries and reply
4. Quote for RFQ
5. Modify products OR post new products
PPS=Product Posting Service
6. Check Biz Trends for more suggestion
http://www.alibaba.com/activities/post_product_service.html
25

26. Products Posting Service (PPS)

27. Up coming trainings and Learning center

28. Thank You!