3. Literature Review Supply chain management Competencies of SCM Enterprise resource planning ERP benefits Impact of ERP on SCM
4. Research Model ERP benefits and operational process of SCM ERP benefits and the planning and control process of SCM ERP benefits and behavioral process of SCM
6. ANALYSES OF RESULTS Operational Operational Process Managerial Planning and Control Process Strategic IT Infra Behavioral Process Organisational ERP BENEFITS SCM COMPETENCIES
7. Taiwanese it industry Most Taiwanese managers have been educated in US and have obtained first hand experience of using ERP systems . Smaller IT companies operate in a satellite type network structure around the larger IT companies and act as their suppliers .
8. Taiwanese it industry Large IT firms have used ERP to have internal process integration and for collaborative supply chain partnerships Small IT firms have also adopted ERP systems which synchronise with and respond to the demands from ERP systems of large IT firms .
9. Effectiveness of system adoption Firms with poor IS/ES/ERP will receive more benefits from ERP adoption ERP may be made up of independent blocks , thus allowing customisation . Large companies report better financial measures while small companies report better logistics and manufacturing performance.
10. CONclusion ERP benefits does lead to improved SCM competencies ; more so in the case of operational , managerial and strategic ERP benefits . It is believed by 80% of respondents that developing an ERP system before developing an SCM system is better .