This document provides an overview of the WaterWiki platform created through a partnership between XWiki SAS and the International Water Association (IWA). The WaterWiki is a global knowledge sharing platform for water professionals that allows users to create profiles, contribute articles and case studies, participate in discussions, and connect with other users. The document outlines the objectives and features of the WaterWiki, including quality control processes, networking tools, and statistics on its use since launch in 2009.

1. Water Wiki
A Global platform for water community
Ludovic DUBOST David BURNS
XWiki SAS IWA (International Water Association)
December 1st 2011 - London

2. Agenda
Who we are
Objectives of WaterWiki
Overview of WaterWiki
Inside WaterWiki
Project Delivery

3. XWiki SAS
An independent company created in 2004
A professional open source software which help
companies organize information
30000 downloads / month
Recognized in the Gartner Magic Quadrant
1,5 M€ of Revenue in 2010 internationally

4. XWiki SAS
Professional services: consulting, training, development,
support, cloud and hosting
More than 150 big companies have trusted XWiki and 300
projects have been implemented
Solutions for Business Needs: Knowledge Bases,
Education

5. International Water
Association
A global network for water professionals
« The International Water Association (IWA) is the
global network of 10,000 water professionals spanning
the continuum between research and practice and
covering all facets of the water cycle »
IWA Publishing (the wholly owned subsidiary of IWA) is
a leading international publisher on all aspects of
water, wastewater and related environmental fields.

6. Objectives
Create a resource hub that would provide relevant
information to the global water community
Have a freely accessible place for the water
community to interact and share knowledge
http://iwawaterwiki.org/

7. WaterWiki Overview
The IWA Water Wiki is an Open Access website that has grown rapidly into an
essential information source for water professionals.
shared library of water & environmental information
reference, case study & conference archive
user-friendly
content is user-submitted and appears live instantly
quality control
networking features

8. Profiles
Register on the IWA WaterWiki and
create a personal profile.
Include affiliations, CV, research
interests and contact details.
Tracking contributions: a profile page
automatically records all contributions
to the Wiki.
Communicate and Interact with the
global water community: Find out who
are the most active members on the
WaterWiki. Users can make contact with
other professionals in their research
area.

9. Articles
Articles on all areas of water, wastewater and
environmental science.
Read articles: there are currently over 900 reference
articles covering a broad range of subjects from
water and wastewater treatment to utility
management and governance.
Contribute: contributors can create their own reference
article and highlight the importance of their research
to the water community.
Link articles to published work: users can create an
article and include links to their online web pages
and publications.
Open Access Archive for case studies, reports, public
domain…

10. Events Extra
Events Extra provides a permanent host for
conference materials: poster presentations,
materials from workshops, reports etc.
An Open Access publishing outlet for material
not suitable for traditional publication in a journal,
book etc.

11. Quality Control
Community Manager: Dedicated manager
always available to monitor content and help
with technical difficulties.
Active Users: All users are encouraged to
moderate content, review articles and add
their own comments to new additions.
Editorial Committee: Group of volunteer
editors available to moderate content, source
new articles and review existing material.

12. Networking
Users can share ideas and disseminate information with the
Discussion Forum
Comments tab: adding comments to individual articles using
the discussion tab
User Directory: looking through the list of active users on the
site. Making contact with specialists in any area and asking
questions about research.
Blog: finding out about up and coming events and learn about
the latest WaterWiki developments on the Wiki Blog.
Wiki Newsletter: staying informed about the latest Wiki
developments.

13. Group Spaces
We are offering work groups an opportunity to
set up their own group space on the WaterWiki.
This is designed as an informal work space where
group members can communicate and network
online, instantly add content for all group
members to see and include useful mailing
addresses for all of your contacts.
Archive Materials and disseminate
documentation for FREE.
Control over viewing: group managers can
have complete control over who can access their
group space.

14. Database of
Organizations
Create a profile for an organization,
working group, or research project.
Include a description of the organization
and highlight its importance to the water
community
Add links to web pages and online
publications
Add contact details

15. Inside WaterWiki
Why choose XWiki Enterprise
Inside the Organization feature
Statistics

16. Why choose XWiki
OpenSource?
The strenghts of XWiki are the following:
reliability, flexibility, expansion possibilities, user
friendliness. In particular the groups/users and
rights management systems, not greatly
required in our original specifications have been
very useful as we have developed."
(David Burns, Digital Marketing Manager at IWA Publishing)

17. XWiki Enterprise
XWiki: the easiest
way to organize
information
XWiki extends the
features of
traditionnal wikis
A wiki for companies

18. Inside the
Organization feature

19. Inside the
Organization feature

20. Filtering

21. Still a Wiki
History
Differences

22. Statistics
Launched December 2009
2,200+ Registered users
900+ Articles / Case Studies / Reports
139 Organizations
106 Events Extra uploads
22 Group Work Spaces
19,000+ visitors per month
Greater number of visitors from developing countries than other
IWA Publishing websites.

23. Next Steps
XWiki Upgrade to XWiki Enterprise 3.1
New look
Improved groups
Improved reporting
Access to new
XWiki features :
- Office Preview
- Improved Wysiwyg

24. Project Delivery
Teams
Project Phases
Key adoption factors

25. Teams
Content Team :
IWA
Technical
Team : XWiki
SAS
Main Contributors : IWA Experts (50)

26. Project Phases
January 2009: Idea
March 2009: Project launched
June 2009: Solution Selection
June-Oct 2009: Iterative Development
October 2009 : Internal Beta Test
December 2009 : Public Launch targetting IWA
Experts
August-Sept 2010 : Improvements launched
December 2010 : Extension to larger audience

27. Key Adoption
Factors
Start with relevant content to provide initial value
Make it easy to contribute (documentation)
Suggest how people should contribute
Dedicate a community manager
Regular contacts with the user base (inbound and
outbound) both virtual and real
User driven regular improvements and technical
team responsiveness

28. Key Adoption
Factors
Trafic volume: Articles Knowledge Base
Repeat visits: Networking features (Blog,
Groups) and also Newsletter
Contributions: Community manager work and
getting initial contributors to become
ambassadors

29. Thanks for your attention!
Any questions?
Contact us:
contact@xwiki.com
+33 1 45 42 40 90
http://www.xwiki.com
David BURNS
dburns@iwap.co.uk
IWA (IWA Publishing)