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Inbound Marketing 
How to Focus on Inbound Using 
Content + Social 
Shelly Kramer, @shellykramer 
© 2013 V3 Integrated Marketing
Some things we’ll cover include: 
New Way vs. Old Ways of Business 
How High Growth Companies 
Are Using Inbound 
Why Social, SEO + Content are Key 
Where to Start 
How to Give Your Content Legs 
Tracking + Measurement 
Whatever Else I Think is Nifty
WHY Are We Talking 
About This? 
The Web Has Changed 
Everything
Today, Two Things Matter 
Search 
+ 
Friends
Greatest Challenge? 
Find 
Serve
Tactics to find new 
customers 
2010 2011 
Website 51% 85% 
Search 38% 74% 
Video 20% 54% 
Source: Study by Bredin Business Information, http://bredin.com
Tactics to find new 
customers 
2010 2011 
- 53% 
Coupon 
Offers 
(Groupon) 
Mobile - 49% 
Twitter 27% 50% 
Facebook 43% 65% 
Source: Study by Bredin Business Information, http://bredin.com
The Formula Has Changed 
Old Way: Money x Media = Business 
New Way: Time x Media = Business
Today …. 
Every company is a media company. 
Every company needs a content strategy. 
Every company needs a social media presence. 
Every company needs to understand inbound marketing.
What the Heck 
is 
Inbound Marketing?
Inbound = Bees to Honey
Don’t Believe Me
Background 
Online Marketing Study: 
Professional Service Firms
Sample Included Five Primary Industry Groups
Revenue Distribution
Respondents Tended to Hold Senior-Level 
Positions Within Their Firms 
% of Sample
Growth
Firms Generating 
40% or more leads online 
Grew 4x faster 
…than those with no online leads
Technique Effectiveness Rating
What do High Growth Firms 
Do Differently?
They Focus On 
Creating Content 
Smart SEO 
Leveraging Social Media Channels 
Email Marketing 
(building and using their list) 
And the fact that Data Drives 
Strategy
High Growth vs. Average Firms
What Do High Growth Firms Find 
Most Effective? 
SEO 
Creating Content (Blogging) 
Focus on Data 
Email Marketing 
Creating More Content 
(whitepapers, eBooks, 
newsletters, case studies) 
Social Media Channels
High Growth Firms Focusing on 
Using the Web and Online Marketing 
are Generating… 
5X More Leads 
Twice as Many New Hires 
…as Average Growth Firms
High Growth Firms Obtain … 
63% of leads online 
12% of leads online 
… is what Average Growth Firms
Greater Engagement = 
Faster Growth
Firm Growth and 
Online Lead Generation
Profitability
The Greater a 
Firm’s Online 
Lead Generation 
Focus, the 
Greater its Total 
Profitability
Firms Generating 
60% 
or more leads online 
Are 2XMore Profitable 
As Those Generating 20% of leads online
Why Inbound? 
Inbound marketing generates 
more leads for longer 
periods of time than 
traditional marketing.
Example: 
Display ad in local 
business journal 
runs once, 
exposure to people 
reading the paper 
that week
Blog Post, White 
Paper, Case 
Study 
These marketing 
resources live on 
your website and, 
properly optimized 
and marketed, can 
attract leads for a 
long time to come.
Blog + Social + SEO Deliver Lower 
Cost Per Lead
Wake Up Call 
B2B companies must realize that 
effectively selling their services 
requires them to go beyond traditional 
marketing and face-to-face selling. They 
need to adapt.
You don’t start 
with social. If 
you do, you will 
lose.
Start With Data (and a 
Competitive Analysis) 
What are we doing? 
What are our competitors doing? 
Where do we have opportunities? 
Where do we stink?
Our Prospects + Social 
Who are our prospects? 
What are they doing? 
Where do they hang out? 
What do they talk about? 
What do they need? 
How can we serve them?
Social channel 
engagement + 
interaction have a big 
impact on 
brand reputation and 
search
So, optimize 
your brand 
(and start with your website).
Checklist 
Well-Optimized Website 
Corporate Blog 
Legitimate Social Presence 
Corporate Assessment 
Strengths + Assets + Opportunities
Corporate Assets 
Yammer, SharePoint, Jive 
Bloggers 
Social Media Power Users 
Tech + Socially Savvy Sales Team 
Do Something Crazy, Ask
Survey Your People 
Here’s What One Survey Told Us 
66.7% - Use Social Media 
Networking Sites 
87.5% - Use Social Networking 
Sites for Business + Personal Use
What They Told Us 
81.8% Have Clients Who Use 
Social Media Channels 
91.7 % Do NOT Communicate 
With Clients Through Social Media 
Channels
What They Told Us 
58% are on Facebook 
44% Visit Facebook a Few 
Times a Month
What They Told Us 
75% Have LinkedIn Profiles 
50% Visit LinkedIn Weekly 
17% Visit Monthly 
25% Visit Rarely
What They Told Us 
58% Belong to LinkedIn Group(s) 
81% Rarely Post a Status Update
What They Told Us 
What Compels You To Visit LinkedIn 
18% - Who’s looked at my profile 
18% - Research 
18% - New Biz Dev 
(Accept/reject invitations, manage contacts, look for 
someone, look at updates) 
Networking? Pshaw.
Human Assets 
Recruiting Team 
Business Development Team 
Marketing Team 
Interns 
Executive Team
Internal Resources 
Client Pitches, Presentations 
Conference Appearances 
Video, Photos, Vignettes 
Whitepapers, Case Studies 
Customer Service Experiences 
Sales Team War Stories
One Presentation 
• Original Purpose 
• Modified for SlideShare 
• Voiceover Added, YouTube 
• Blog Post 
• Guest Blog Post 
• Pinterest Board 
• Client Newsletter 
• Landing Page Campaign 
• Email Marketing
How do you know if it’s working? 
Data Is 
Critical
Data Drives Everything
Let’s Compare …
The Power of a Blog, 2012
The Blog, 2013
Let’s Compare …
Track Your Success 
• Most popular Twitter content 
• Most popular blog posts 
• LinkedIn adopters (groups, 
opportunities, RFPs, sales) 
• Blog content can lead to opportunities 
• What you like + read + share
Test, Measure, Test 
• Treat content + social as part of 
your lead gen efforts (track it) 
• Experiment with landing page 
campaigns 
• Never stop building your list 
• A/B Test
List Building is Easy
Want to Focus on Growth & 
Profitability? 
Start with Your Website 
+ 
Inbound Marketing
How Do We Do That? 
• Start thinking about Content 
• Time + Social + Content Marketing = 
Leads 
• Leads + Conversions = Sales
Most Commonly Used Inbound Tactics 
#1 
#2 #3
Most Effective Inbound Marketing 
Tactics 
#1 
White Papers 
#2 #3 
More Content 
(Corporate Blogging)
Step Up Your Inbound Game 
Use Your Analytics as a Guide 
Understand the Importance of SEO 
Know Your Audience, Serve Them 
Focus on Creating Great Content 
Tie Social to Business Initiatives
For all that’s holy, please 
remember ….. 
Project managers and 
admins are not 
marketing strategists
Stalk Me, Anytime 
816.200.2520 Shelly@V3im.com 
www.v3im.com 
LinkedIn 
twitter.com/shellykramer facebook.com/shellykramer Shelly DeMotte Kramer

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How to Focus on Inbound Marketing Using Content + Social Media, by Shelly Kramer

  • 1. Inbound Marketing How to Focus on Inbound Using Content + Social Shelly Kramer, @shellykramer © 2013 V3 Integrated Marketing
  • 2. Some things we’ll cover include: New Way vs. Old Ways of Business How High Growth Companies Are Using Inbound Why Social, SEO + Content are Key Where to Start How to Give Your Content Legs Tracking + Measurement Whatever Else I Think is Nifty
  • 3. WHY Are We Talking About This? The Web Has Changed Everything
  • 4. Today, Two Things Matter Search + Friends
  • 6. Tactics to find new customers 2010 2011 Website 51% 85% Search 38% 74% Video 20% 54% Source: Study by Bredin Business Information, http://bredin.com
  • 7. Tactics to find new customers 2010 2011 - 53% Coupon Offers (Groupon) Mobile - 49% Twitter 27% 50% Facebook 43% 65% Source: Study by Bredin Business Information, http://bredin.com
  • 8. The Formula Has Changed Old Way: Money x Media = Business New Way: Time x Media = Business
  • 9. Today …. Every company is a media company. Every company needs a content strategy. Every company needs a social media presence. Every company needs to understand inbound marketing.
  • 10. What the Heck is Inbound Marketing?
  • 11. Inbound = Bees to Honey
  • 13. Background Online Marketing Study: Professional Service Firms
  • 14. Sample Included Five Primary Industry Groups
  • 16. Respondents Tended to Hold Senior-Level Positions Within Their Firms % of Sample
  • 18. Firms Generating 40% or more leads online Grew 4x faster …than those with no online leads
  • 20. What do High Growth Firms Do Differently?
  • 21. They Focus On Creating Content Smart SEO Leveraging Social Media Channels Email Marketing (building and using their list) And the fact that Data Drives Strategy
  • 22. High Growth vs. Average Firms
  • 23. What Do High Growth Firms Find Most Effective? SEO Creating Content (Blogging) Focus on Data Email Marketing Creating More Content (whitepapers, eBooks, newsletters, case studies) Social Media Channels
  • 24. High Growth Firms Focusing on Using the Web and Online Marketing are Generating… 5X More Leads Twice as Many New Hires …as Average Growth Firms
  • 25. High Growth Firms Obtain … 63% of leads online 12% of leads online … is what Average Growth Firms
  • 26. Greater Engagement = Faster Growth
  • 27. Firm Growth and Online Lead Generation
  • 29. The Greater a Firm’s Online Lead Generation Focus, the Greater its Total Profitability
  • 30. Firms Generating 60% or more leads online Are 2XMore Profitable As Those Generating 20% of leads online
  • 31. Why Inbound? Inbound marketing generates more leads for longer periods of time than traditional marketing.
  • 32. Example: Display ad in local business journal runs once, exposure to people reading the paper that week
  • 33. Blog Post, White Paper, Case Study These marketing resources live on your website and, properly optimized and marketed, can attract leads for a long time to come.
  • 34. Blog + Social + SEO Deliver Lower Cost Per Lead
  • 35. Wake Up Call B2B companies must realize that effectively selling their services requires them to go beyond traditional marketing and face-to-face selling. They need to adapt.
  • 36. You don’t start with social. If you do, you will lose.
  • 37. Start With Data (and a Competitive Analysis) What are we doing? What are our competitors doing? Where do we have opportunities? Where do we stink?
  • 38. Our Prospects + Social Who are our prospects? What are they doing? Where do they hang out? What do they talk about? What do they need? How can we serve them?
  • 39. Social channel engagement + interaction have a big impact on brand reputation and search
  • 40. So, optimize your brand (and start with your website).
  • 41. Checklist Well-Optimized Website Corporate Blog Legitimate Social Presence Corporate Assessment Strengths + Assets + Opportunities
  • 42. Corporate Assets Yammer, SharePoint, Jive Bloggers Social Media Power Users Tech + Socially Savvy Sales Team Do Something Crazy, Ask
  • 43. Survey Your People Here’s What One Survey Told Us 66.7% - Use Social Media Networking Sites 87.5% - Use Social Networking Sites for Business + Personal Use
  • 44. What They Told Us 81.8% Have Clients Who Use Social Media Channels 91.7 % Do NOT Communicate With Clients Through Social Media Channels
  • 45. What They Told Us 58% are on Facebook 44% Visit Facebook a Few Times a Month
  • 46. What They Told Us 75% Have LinkedIn Profiles 50% Visit LinkedIn Weekly 17% Visit Monthly 25% Visit Rarely
  • 47. What They Told Us 58% Belong to LinkedIn Group(s) 81% Rarely Post a Status Update
  • 48. What They Told Us What Compels You To Visit LinkedIn 18% - Who’s looked at my profile 18% - Research 18% - New Biz Dev (Accept/reject invitations, manage contacts, look for someone, look at updates) Networking? Pshaw.
  • 49. Human Assets Recruiting Team Business Development Team Marketing Team Interns Executive Team
  • 50. Internal Resources Client Pitches, Presentations Conference Appearances Video, Photos, Vignettes Whitepapers, Case Studies Customer Service Experiences Sales Team War Stories
  • 51. One Presentation • Original Purpose • Modified for SlideShare • Voiceover Added, YouTube • Blog Post • Guest Blog Post • Pinterest Board • Client Newsletter • Landing Page Campaign • Email Marketing
  • 52. How do you know if it’s working? Data Is Critical
  • 55. The Power of a Blog, 2012
  • 58.
  • 59.
  • 60. Track Your Success • Most popular Twitter content • Most popular blog posts • LinkedIn adopters (groups, opportunities, RFPs, sales) • Blog content can lead to opportunities • What you like + read + share
  • 61. Test, Measure, Test • Treat content + social as part of your lead gen efforts (track it) • Experiment with landing page campaigns • Never stop building your list • A/B Test
  • 63. Want to Focus on Growth & Profitability? Start with Your Website + Inbound Marketing
  • 64. How Do We Do That? • Start thinking about Content • Time + Social + Content Marketing = Leads • Leads + Conversions = Sales
  • 65. Most Commonly Used Inbound Tactics #1 #2 #3
  • 66. Most Effective Inbound Marketing Tactics #1 White Papers #2 #3 More Content (Corporate Blogging)
  • 67. Step Up Your Inbound Game Use Your Analytics as a Guide Understand the Importance of SEO Know Your Audience, Serve Them Focus on Creating Great Content Tie Social to Business Initiatives
  • 68.
  • 69. For all that’s holy, please remember ….. Project managers and admins are not marketing strategists
  • 70. Stalk Me, Anytime 816.200.2520 Shelly@V3im.com www.v3im.com LinkedIn twitter.com/shellykramer facebook.com/shellykramer Shelly DeMotte Kramer

Editor's Notes

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