![Service Quality Monitoring – The Bigger Picture ,[object Object],[object Object],[object Object],[object Object],Session Success /Failure Metrics Session timers Metrics Session Timers Metrics Session Efficiency Metrics MOS CCI E-Model PESQ SIP QoS Mechanism QoS Monitoring QoS Benchmarking QoS Service Level Agreement](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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SIP in Service Quality Monitoring
- 1. The Role of SIP in Service Quality Monitoring Yaron Eisenstein Director, Marketing Solutions TTI Telecom © 2007
- 4. Analyzing the Performance of a SIP Session ! “ SIP timers should at least match (if not surpass) familiar traditional telephony timers “ INVITE : sip:ttib@ttil.com Calls: ttib@ttil.com INVITE : sip:ttib@18.18.2.4 100 - Trying 180 - Ringing Rings 180 - Ringing 200 - OK Answers 200 - OK ACK BYE Hangs up 200 - OK User A User B Proxy Talking Talking RTP 200 - OK REGISTER : sip:ttia@ttil.com 401 - Unauthorized REGISTER : (add credentials) Registration Request Delay (RRD) Session Request Delay (SRD) Session Disconnect Delay (SDD) Session Duration Time (SDT) Session Establishment Rate (SER)
- 5. SIP Monitoring Life Cycle Session Processing Metric Dimensioning & Creation Service Degradation Rules Customers Customer groups Services Service levels Domains Partners Equipment type Root-Cause Isolation
- 6. SIP Monitoring Life Cycle Session Processing Metric Dimensioning & Creation Service Degradation Rules Customers Customer groups Services Service levels Domains Partners Equipment type Root-Cause Isolation
- 7. SIP Monitoring Life Cycle Session Processing Metric Dimensioning & Creation Service Degradation Rules Customers Customer groups Services Service levels Domains Partners Equipment type Root-Cause Isolation
- 8. SIP Monitoring Life Cycle Session Processing Metric Dimensioning & Creation Service Degradation Rules Customers Customer groups Services Service levels Domains Partners Equipment type Root-Cause Isolation
- 9. SIP Monitoring Life Cycle Session Processing Metric Dimensioning & Creation Service Degradation Rules Customers Customer groups Services Service levels Domains Partners Equipment type Root-Cause Isolation
- 12. This presentation, its content, materials ideas and know-how are the property of TTI Team Telecom International Ltd. (and its affiliates together “ TTI Telecom ” ) and are designated as confidential. This presentation may not be reproduced, altered or distributed in whole or in part, without the express written permission of TTI Telecom. The content is provided “ As Is", and in no way imply warranty or commitment . This is a Legal Notice and may not be removed or altered in any way . Copyright © 2007 TTI Team Telecom International, Ltd. Thank you [email_address] www.tti-telecom.com