Yasir kamal 109
Muadasir Hussain 110
Shahbaz Bilal 146
This term was conceptualized by ‘Kahn’
“A heightened emotional connection that an employee feels for his or her
organization, that influences him or her to exert greater discretionary effort to his or
“Employee engagement is the level of
commitment and involvement an
employee has towards
their organization and its values.”
To win in the marketplace
you must first win in the
former Campbell’s Soup CEO
Its a step ahead than Employee Satisfaction:
Belief in the organization
Desire to work to make things better
Understanding of business context and the ‘bigger picture’
Respectful of and helpful to colleagues
Willingness to ‘go the extra mile’
Keeping up to date with developments in the field
In engagement, people employ and express themselves physically,
cognitively, and emotionally during role performances.
The organization must work to develop and nurture engagement,
which requires a two-way relationship between employer and employee.
Thus Employee engagement is a barometer that determines the association
of a person with the organization.
Components of engagement :
Rational Engagement: the involvement, understanding and motivation an
employee has in his/her job.
Emotional Engagement: the attitudinal attachment an employee has to
Say : Speak positively about the organization
Stay : Desire to be a member of the organization
Strive : Go beyond what is minimally required
BELIEFS ABOUT EMPLOYEE
Engagement is the primary enabler of successful execution of any
Engagement is not a short-term initiative
Engagement must be driven from the top.
Engagement is all about right fit.
No one impacts the state of engagement more than an employee’s
Measuring engagement and demonstrating its business impact is
crucial, but it’s only a small part of winning the battle.
Engagement means reaching the heart.
The employees’ unique psychological make up and experience.
The employers and their ability to create the conditions that
promote employee engagement.
Interaction between employees at all levels.
Engaged--"Engaged" employees are
Not Engaged--Not-engaged employees tend
to concentrate on tasks rather than the goals
Actively Disengaged--The "actively
disengaged" employees are the "cave
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