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Effective communication skills
1.
EFFECTIVE COMMUNICATION
SKILLS YAWAR HASSAN KHAN
2.
CONTENTS
EFFECTIVE COMMUNICATION SKILLS PERSPECTIVES IN COMMUNICATION ELEMENTS OF COMMUNICATION COMMUNICATION STYLES BASIC LEARNING SKILLS EFFECTIVE WRITTEN COMMUNICATION
3.
EFFECTIVE COMMUNICATION SKILLS
4.
IMPORTANCE OF COMMUNICATION
Communication breakdowns result in barriers against your ability to develop both professionally and personally.
5.
COMMUNICATION
Is the art and process of creating and sharing ideas .Effective communication depends on the richness of those ideas.
6.
COMMUNICATION SKILLS
Communication skills are the tools that we use to remove the barriers to effective communication
7.
COMMUNICATION PROCESS
Source Massage Encoding Channel Decoding Receiver Feedback context
8.
PERSPECTIVES IN COMMUNICATION
Language Past experience Prejudices Feelings environment
9.
ELEMENTS OF COMMUNICATION
Face to face Body language Tone of voice Verbal communication Physical communication
10.
COMMUNICATION STYLES
Systematic Directed Spirited considerate
11.
BASIC LISTENING SKILLS
Self awareness Active listening Listening in difficult situations
12.
EFFECTIVE WRITTEN COMMUNICATION
Put the main point first Know your audience organize the message
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