Seminar given at Boras University, 22 November 2012 and Linkoping University, 29 November 2012. This seminar content is based on my phd research & preliminary findings.
(Note: special thanks to Kate Davis for allowing me to adapt her slide template).
4. design thinking is…
a human centred and collaborative approach
to problem solving using a designerly mindset
to solve complex problems
background
5. design thinking practice in
complex organisations
§ for driving innovation and organisational
transformation
§ little empirical research, much bias
background
6. design thinking practice
and capability
§ how to build design thinking capability?
§ how to integrate design thinking practice?
background
8. how is design thinking practiced in
complex organisations?
research
question
9. in complex organisations:
what constitutes the meanings and practices
of design thinking?
how is design thinking capability developed?
what is the role of the design thinking
professional in leading complex design
projects?
research
question
13. three cases:
retrospective case study of Second Road
participatory case study of Deloitte Australia
expert interview study
cases
14. case: Second Road
§ practicing design thinking for more than a
decade
§ 12 semi structured interviews + retrospective
project audit
cases
15. case: Deloitte Australia
§ introduced design thinking in early 2011
§ 250 hours of participant observation +
30 semi structured interviews
cases
16. study: expert interviews
§ academics and practitioners who identify
themselves with design thinking
§ 13 semi structured interviews spread across
Australia, USA, UK and Europe
cases
29. integrating design thinking
individual to organisational
design thinking
professional
design thinking
professional
process &
environment
methods
process &
environment
methods
integrating
design thinking
31. zaana howard
associate lecturer | information systems school
queensland university of technology
phd candidate | faculty of design
swinburne university of technology
zaanahoward@gmail.com | zaanahoward.com | @zaana