Personal Information
Organización/Lugar de trabajo
Melbourne, Australia Australia
Ocupación
Strategic and Human Centred Designer
Sector
Design
Sitio web
zaana.au
Acerca de
I’m a strategic designer, design researcher, writer and speaker. People and their stories drive me. I work with people to create better systems, services and experiences for them and the people they serve, using human centred design. I write and speak on design mindset, design maturity, design thinking, human centred design, customer centricity and empathy. I am passionate about working with people and their organisations to be more human centred and nimble within increasingly complex environments.
Etiquetas
design thinking
libraries
design practice
leadership
learning
human centred design
human centered design
service design
shared
practice
mindset
co-design
creation
social
knowledge
based
evidence
management
organisational
design maturity
user experience
design thinking practice
library
customer experience
design process
social media
engagement
participatory design
organisational learning
information
workplace
organizational
literacy
appreciative
design mindset
design capability
empathy
user centred design
ux australia
user centered design
ux
makerspaces
maker spaces
design tools
roles of the designer
flexible learning
teaching and learning
dual mode
library and information science
blended learning
vision
codesign
workshop
information literacy
design research
learning organisation
blended design
design teams
information practice
collaboration
design charettes
entrepreneurial leadership
library systems
social media strategy
buy in
experience design
ebp
problem solving
wicked problems
evidence based practice
eblip
design
design leadership
design management
business
web 20
organisational structure
informed learning
shared leadership
yammer
enterprise 20
lessons
knowledge sharing
enterprise microblogging
microblogging
community
technical
services
enquiry
communities
gen
baby
boomer
generation
y
generations
thinking
systems
research
action
participatory
informed
change
lifelong
inquiry
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Presentaciones
(33)Documentos
(1)Recomendaciones
(98)Service Design for/in Transition - Cameron Tonkinwise & Terry Irwin, Carnegie Mellon University
Service Design Network
•
Hace 8 años
12 Qualities of Effective Design Organizations
Peter Merholz
•
Hace 8 años
LeanUX: Problem Framing Using the 4 Ws
William Evans
•
Hace 9 años
What I talk about when I talk about Human Centred Design
Dr. Simon Lawry
•
Hace 8 años
Facilitating Complexity: A Pervert's Guide to Exploration
William Evans
•
Hace 8 años
DesignThinkers presentation at the Aegon Marketing Conference 2011
Arne van Oosterom
•
Hace 13 años
Good Design is Honest: Cognitive Science to UX Design Principles
William Evans
•
Hace 10 años
Discussing Design: The Art of Critique
Adam Connor
•
Hace 13 años
Designing the Good Life: The Ethics of User Experience Design
Sebastian Deterding
•
Hace 9 años
CSU Res School ALIA Presentation 2014
jzgarnett
•
Hace 10 años
Reframing the digital lanadscape
Mark Brown
•
Hace 10 años
Information Architecture Workshop
Peter Morville
•
Hace 10 años
Social Experience Design @ UX Australia 2013
Erin 'Folletto' Casali
•
Hace 10 años
Mapping the customer experience: innovate using customer experience journey maps
Joyce Hostyn
•
Hace 12 años
Successful teaching starts with creating awesome experiences
Kate Davis
•
Hace 10 años
Business Design Toolkit - Design Sojourn
designsojourn
•
Hace 10 años
SearchLove Boston 2013_Abby Covert_Search is the Front Door to UX
Distilled
•
Hace 10 años
Introduction to building and using personas and scenarios in design
Penny Hagen
•
Hace 15 años
You get what you measure
Harriet Wakelam
•
Hace 11 años
Game Design - Lecture 1
Andrea Resmini
•
Hace 11 años
Six impossible things before breakfast
Kate Davis
•
Hace 11 años
Social Media & The Feedback Economy: Risks, Rewards & Opportunities
Darren Sharp
•
Hace 11 años
Design Catalyst CI Lab Notes
Mal Booth
•
Hace 11 años
Graphic Facilitation for SIKM Presentation
Nancy Wright White
•
Hace 11 años
Design Considerations For Enterprise Social Networks: Identity, Graphs, Streams & Social Objects
Mike Gotta
•
Hace 11 años
"Everything is a service" (Redux)
Sylvain Cottong
•
Hace 12 años
Complexity Thinking
Jurgen Appelo
•
Hace 12 años
Social by Design: Design Thinking & Business
David Armano
•
Hace 12 años
Social media around the world 2011
Steven Van Belleghem
•
Hace 12 años
Everybody Lies: Rapid Cadence Research & Usability Testing
William Evans
•
Hace 12 años
Personal Information
Organización/Lugar de trabajo
Melbourne, Australia Australia
Ocupación
Strategic and Human Centred Designer
Sector
Design
Sitio web
zaana.au
Acerca de
I’m a strategic designer, design researcher, writer and speaker. People and their stories drive me. I work with people to create better systems, services and experiences for them and the people they serve, using human centred design. I write and speak on design mindset, design maturity, design thinking, human centred design, customer centricity and empathy. I am passionate about working with people and their organisations to be more human centred and nimble within increasingly complex environments.
Etiquetas
design thinking
libraries
design practice
leadership
learning
human centred design
human centered design
service design
shared
practice
mindset
co-design
creation
social
knowledge
based
evidence
management
organisational
design maturity
user experience
design thinking practice
library
customer experience
design process
social media
engagement
participatory design
organisational learning
information
workplace
organizational
literacy
appreciative
design mindset
design capability
empathy
user centred design
ux australia
user centered design
ux
makerspaces
maker spaces
design tools
roles of the designer
flexible learning
teaching and learning
dual mode
library and information science
blended learning
vision
codesign
workshop
information literacy
design research
learning organisation
blended design
design teams
information practice
collaboration
design charettes
entrepreneurial leadership
library systems
social media strategy
buy in
experience design
ebp
problem solving
wicked problems
evidence based practice
eblip
design
design leadership
design management
business
web 20
organisational structure
informed learning
shared leadership
yammer
enterprise 20
lessons
knowledge sharing
enterprise microblogging
microblogging
community
technical
services
enquiry
communities
gen
baby
boomer
generation
y
generations
thinking
systems
research
action
participatory
informed
change
lifelong
inquiry
Ver más