Stress and how to manage stress by an individual and an organization.

1. Stress Management
Presented by:
Zebrina.L
Institute of Public Enterprise

2. What is stress?
It is a state of mental or emotional
strain or tension resulting from
adverse or very demanding
circumstances.

3. Reasons for stress:
Lack of job security
Company policies
Unclear expectations
Poor communication
Urgent deadlines
Relationship conflicts
Lack of cooperation
Co-workers making
careless mistakes
The way employees are
treated by their bosses
Dealing with rude
customers
Uncomfortable physical
conditions

4. Workplace stressors
 Role Demands
 Role Ambiguity
 Role Conflict
 Role Overload
 Information Overload

5. Work family conflict
It occurs when the demands from
work and family are negatively
affecting one another. Specifically,
work and family demands on a person
may be incompatible with each other
such that work interferes with family
life and family demands interfere with
work life.

6. How to manage stress in workplace?
Provide a fun working environment
Give employees variety
Don’t procrastinate
Encourage
Don’t demand too much
Promote participation
Define employee responsibility
Manage time effectively

7. Organizational Approaches
Make expectations clear
Give employees autonomy
Create fair work environment
Supervisor support

8. Stress management programmes

9. Conclusion
Don’t stress; do your best,
Appreciate each step and forget the rest