This document provides information and instructions about writing letters. It discusses different types of letters such as covering letters, shipment letters, and business letters. It also provides guidelines for writing formal, semi-formal, and informal letters, including using academic language, avoiding contractions, and dividing the letter into paragraphs with an introduction, problem, solution, action, and conclusion. The document demonstrates block and modified block letter formats and includes a sample letter to improve the cleanliness and food quality of a university cafeteria.

1. Letter Writing
Lecture No. 13
Zafar Ullah, lecturer in English zafarullah76@gmail.com

2. Letter
• Letters in olden days
• Letters in modern age
• Covering letter, shipment letter, business
letter, complaint letter, termination letter,
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3. Simple Letter
• Formal
• Semi formal
• informal
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4. General Instructions
• Academic language
• No contractions (don’t, f9)
• Divide letter into paragraphs
• Introduction, problem, solution, action,
conclusion
• 150 words
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5. Sample Covering Letter
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6. Salutation and Closing of a Letter
Formal Dear sir/
madam
Yours faithfully
Semi formal Dear Mr Ehsan Yours sincerely
Informal Dear Amir Best regards
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7. Block Letter
• Block format features all elements of the
letter aligned to the left margin of the
page.
• It has a neat and simple appearance.
• Paragraphs are separated by a double line
space.
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9. Modified Block Letter
• Modified block differs from block style in
that the date, sign off, and signature lines
begin at the centre point of the page line.
• Indented paragraphs.
• Paragraphs may be separated by a single
or double line space.
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12. Letter to Improve Cafeteria
Dear sir,
I am currently pursuing master's in computer
science at the University of Science and
Technology, Islamabad and I eat lunch at the
cafeteria every day. I am writing to suggest
a few improvements related to cleanliness
and quality of the food that is being served
at the cafeteria.
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13. Cont…
Recently, I noticed that the cafeteria was clean.
The main reason is the temporary shutdown on-
campus food court. Due to this, all the students
who reside on campus are eating at the cafeteria
and this resulted in an increased rush. However,
since the cleaning staff is limited, the cafeteria is
quite messy. Moreover, the food is not of good
quality these days. Quite often, I notice the yogurt
is very watery and the curries are uncooked.
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14. Cont..
In my view, the best way to address these issues
would be to make sure there is adequate staff to
meet the needs of students both in cleaning and
cooking departments. In addition to this, it would
be great to work on reopening the closed on-
campus foodcourt as soon as possible.
I hope that you can understand the concerns and
work on resolving them.
Yours faithfully,
Muhammad Aslam
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15. Thanks
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16. Question Answers
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