This document discusses the risks and benefits of building trust in a workplace. It states that trust is built over time, not overnight, and finding the right people can be challenging. Some ways to earn others' trust include treating people well, valuing their work, giving credit, sharing benefits, and encouraging ideas and learning. Building trust can lead to cooperation, commitment, creativity, and growth among employees. However, trust may be abused and hard decisions must be faced. The document is based on interviews with business leaders and inspiration from books on leadership and management.

1. THE RISKS
AND BENEFITS
OF BUILDING TRUST
ZAHIDA HUBER

2. The secret
ingredient is trust

3. On a journey

4. WHEN DO WE
TRUST SOMEBODY?

5. When we
share values

6. You need a
deep understanding
of yourself

7. HOW DO WE EARN
SOMEBODY'S TRUST?

8. By
treating people well

9. Value
other people’s work

10. Give credit

11. Share the benefits

12. Proud
of their jobs

13. Encourage
ideas and learning

14. Seek
ideas and criticism
everywhere

15. Loose status
and importance

16. Develop others

17. They will
always be loyal

18. Be authentic
and honest

19. Be transparent

20. Show emotions
and weaknesses

21. You can be rejected

22. Less discussions

23. More freedom

24. Share
responsibility

25. Let others choose
what is right
for them

26. Share information

27. They can
contribute back

28. Stick to you
in times of crisis

29. Treat everybody
like a good friend

30. WHAT WILL BE
MY CHALLENGES?

31. Trust builds
over time
not over night

32. Find the right
people

33. Face hard decisions

34. WHEN IS TRUST
THE WRONG WAY?

35. If your trust
is abused

36. WHAT WILL YOU WIN
WITH TRUST?

37. Cover my ass

38. Cooperation

39. Cooperation
Commitment

40. Cooperation
Commitment
Creativity

41. Growth

43. THANK YOU
INTERVIEWS WITH
MARIKE CARSTENS, HAVVA KARADENIZ, ULRIKE BIERL,
MARIA RAO, ANTONIO TOMO, KRISTIAN KANTHAK,
CHRISTIAN STOCKER, ELISA CHOI AND LISE FRISCHKNECHT
INSPIRATION FROM
THE TRUSTWORTHY LEADER BY AMY LYMAN, 50 WAYS TO GET
A JOB, KIM GOODWIN ON UX LEADERSHIP
ENCOURAGEMENT, HELP AND SUPPORT FROM
PHILIPP EGLI, SILVIA MARIA JUNG, RITA BARRACHA
AND THE WHOLE UX LAUSANNE TEAM