The document discusses the key processes in project communications management: identifying stakeholders; planning communications; distributing information; managing stakeholder expectations; and reporting performance. It describes the inputs, tools/techniques and outputs of each process. Identifying stakeholders involves stakeholder analysis to understand their interests and impact. Planning communications determines information needs and the communications plan. Distributing information provides relevant information to stakeholders on time. Managing expectations resolves issues to reduce disruptions and promote buy-in. Reporting performance collects and shares data on scope, schedule, cost and quality.