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From Cultuurweb to UiTinVlaanderen Karl Gilis – AGConsult Web usability & Information architecture www.agconsult.be Twitter: @AGConsult www.usability-blog.be  (Dutch) www.webusability-blog.com  (English) www.blog-ergonomieweb.be  (French)
1. The facts
[object Object],[object Object]
Relaunched as UiTinVlaanderen in March 2009
Any significant changes in the visitor numbers? ,[object Object]
2.  Which changes made the difference? ,[object Object],[object Object],[object Object],[object Object]
Less editorial content ,[object Object],[object Object],[object Object]
UiTinVlaanderen Editorial content is still there, but less prominent.
UiTinVlaanderen No editorial content on category pages.
Enhanced category focus ,[object Object],[object Object],[object Object]
UiTinVlaanderen This is an answer to "What do you want to do?".
More main categories, broader content ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Only 1 level of subcategories ,[object Object],On Cultuurweb, subcategories were divided into other subcategories.  Some of those even had other subcategories. Too many choices, too many clicks.
Easier to search  ,[object Object],[object Object],[object Object]
UiTinVlaanderen  A 'What – When – Where' (with type-in field for ‘What’) is available on every page.
More (inter)action on the end pages ,[object Object],[object Object],[object Object]
Interaction with the user
Content from and links to other websites
Links to related content within the website
3.  Did the new community features contribute to the success?
[object Object],[object Object]
On the first prototype of UiTinVlaanderen community features were in the right hand bar. That's not the most looked at area of a web page… So we moved them…
Most test users didn't fully understand the 'community features'.
The solution: a short fly-out explanation. Now those users do understand it, and maybe some day, they will start using it too… Also: it doesn't disturb visitors who don't need the explanation.
 
4.  How did usability testing enhance the user experience?
Search ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Search ,[object Object],[object Object],[object Object]
Search results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Search results ,[object Object],[object Object],[object Object]
Enhancing the faceted search ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
How can AGConsult improve your web site? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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