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Communication skills is the ability to use language (receptive) and express (expressive) information. Effective communication skills are a critical element in your career and personal lives
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Communication is the act of conveying meanings from one entity or group to another through the use of mutually understood signs and semiotic rules The ability to communicate effectively is an essential skill in today's world. Communication is a dynamic process.
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Effective communication is all about conveying your messages to other people clearly and unambiguously. It's also about receiving information that others are sending to you, with as little distortion as possible. Doing this involves effort from both the sender of the message and the receiver. And it's a process that can be fraught with error, with messages muddled by the sender, or misinterpreted by the recipient. When this isn't detected, it can cause tremendous confusion, wasted effort and missed opportunity.
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Communication Skills
1.
2.
Communication Skills
3.
4.
Communication Goals To
change behavior To get action To ensure understanding To persuade To get and give Information
5.
Process of Communication
Source Encoding Channel Decoding Receiver Feedback Context Msg Msg Msg Msg
6.
Communication Languages Communication
Languages Non verbal language Verbal language
7.
8.
9.
10.
11.
12.
Thank You for
Attending
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