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Communication Skills
Communication Skills  Overview ,[object Object],[object Object]
Communication Goals To change behavior To get action To ensure understanding To persuade To get and give Information
Process of Communication Source Encoding Channel Decoding Receiver Feedback Context Msg Msg Msg Msg
Communication Languages Communication  Languages Non verbal language Verbal language
Verbal Language ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Verbal Language ,[object Object],[object Object],[object Object],[object Object]
Non verbal Language ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Non verbal Language ,[object Object],[object Object]
Basic Interpersonal Communication Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
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Communication Skills