Mobile learning
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This document discusses mobile learning and compares it to other types of training such as web-based training and instructor-led training. Mobile learning is described as universal, bite-sized, on-demand, typically blended, can be collaborative or location dependent, and involves both pushing and pulling content to users. The document provides examples of how different topics like compliance training, sales training, and product knowledge could be delivered via mobile learning using short modules, references, checklists, videos, quizzes and other media.
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Mobile learning
- 2. On the Go… • Universal • Bite Sized • On Demand • Typically Blended • Can Be Collaborative • Can Be Location Dependent • Push and Pull content What is Mobile Learning?
- 4. Type of Training WBT ILT/vILT Mobile Compliance Self-paced event Scheduled event On the go / when needed Knowledge Builders Discussion Searchable Reference • Concepts, Principle • Main Points • Top Tips s • Debate/discuss • Definitions • Examples/Non- • Explain • Policies, Principles, SOPs examples consequences Collaborative Scenarios Group Activities • FAQ/Forum • Watch/Listen • Review cases • Poll • Locate/Interpret • Locate and • Email/SMS Quiz • Apply/Decide interpret principles/policies Knowledge Checks Assessment • Make a decision • Short cases studies • Complete quiz • Receive feedback • MC quizzes • Feedback and Coaching Design Approach
- 5. Type of Training WBT ILT/vILT Mobile Sales Self-paced event Scheduled event On the go / when needed • Knowledge • Discussion • Short Modules Builders • Group Activities • Sales Pitches • Scenarios • Role Play • References: Product Guides, Price • Simulation • MOBILE: Poll, Lists, etc. SMS, Email, Voice, • Job Aids: Customer Profile, Video Calculator, Checklists, Calendars • Action Plans • Video examples • SMS Quiz Systems • Business Process • Discussion • Business Process Animation Overview • Scenarios • Interactive Workflow Visual • Definitions, System • Troubleshooting • Video - See its (short clips) Features • Hands-on practice • Step-by-Step Reference (Video, • Role and Task- Text with Visuals) based Simulation: • Feedback Loop See Its, Do Its, Try • FAQ, Poll, Forum Its • Quizzes Design Approach
- 6. Type of Training WBT ILT/vILT Mobile Product Self-paced event Scheduled event On the go / when needed Knowledge • Knowledge • Discussion • Product Guides Builders • Group Activities • Quick Reference • Video Scenarios • Video Scenarios • Job Aids • Examples, Visuals • Role Play • QR Code Reader • Role Play using • Promotional Video Mobile devices • Poll, Blog, Forum • SMS or Email Quiz • Role Play using Mobile devices (ILT) Change Management • Knowledge • Leaders Teaching • Expert Opinion and View Points – Builders Leaders Video/Audio • Examples, Visuals, • Discussion • Chart – current and future Scenarios • Large and Small • Survey • Simulation Group Activities • FAQ, Poll, Forum • Role Play using Mobile devices Design Approach
- 7. Thank You
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- Top Line—System Integrator & AllenInitiation = Integrator & Allen (we help pitch the deal) Add Board approval here.Business Blueprinting = Allen & Integrator (gap analysis should be part of this section—we’ll both do this. Integrator does business process & we do needs analysis) & Client (confirming business process)Executing = Allen (training curriculum, designing systems, etc.) & Integrator (data migration, testing, process simulation) & Client (confirming training & getting buy-in throughout the organization—part of change mgmt process—this could also be part of Closing. Communicate before roll-out so we’re getting buy-in)Closing = Allen (training—ILT, train the trainer, WBT, benchmarking and assessing baseline performance) & Client (roll-up data & management reviews)Live = Integrator is done & Allen (follow-up training, remediation—we’re doing this over the entire life of the system) & Client (roll-up data & management reviews)Timeline = overall 18 monthsInitiation = pre 18 monthsBusiness Blueprinting = 6 monthsExecuting = 9 monthsClosing = 3 monthsLive = 5-10 years (system life) = system upgrades, employee turnover (so we’ll be onboarding & monitoring performance of existing employees & remediating)
- Top Line—System Integrator & AllenInitiation = Integrator & Allen (we help pitch the deal) Add Board approval here.Business Blueprinting = Allen & Integrator (gap analysis should be part of this section—we’ll both do this. Integrator does business process & we do needs analysis) & Client (confirming business process)Executing = Allen (training curriculum, designing systems, etc.) & Integrator (data migration, testing, process simulation) & Client (confirming training & getting buy-in throughout the organization—part of change mgmt process—this could also be part of Closing. Communicate before roll-out so we’re getting buy-in)Closing = Allen (training—ILT, train the trainer, WBT, benchmarking and assessing baseline performance) & Client (roll-up data & management reviews)Live = Integrator is done & Allen (follow-up training, remediation—we’re doing this over the entire life of the system) & Client (roll-up data & management reviews)Timeline = overall 18 monthsInitiation = pre 18 monthsBusiness Blueprinting = 6 monthsExecuting = 9 monthsClosing = 3 monthsLive = 5-10 years (system life) = system upgrades, employee turnover (so we’ll be onboarding & monitoring performance of existing employees & remediating)
- Top Line—System Integrator & AllenInitiation = Integrator & Allen (we help pitch the deal) Add Board approval here.Business Blueprinting = Allen & Integrator (gap analysis should be part of this section—we’ll both do this. Integrator does business process & we do needs analysis) & Client (confirming business process)Executing = Allen (training curriculum, designing systems, etc.) & Integrator (data migration, testing, process simulation) & Client (confirming training & getting buy-in throughout the organization—part of change mgmt process—this could also be part of Closing. Communicate before roll-out so we’re getting buy-in)Closing = Allen (training—ILT, train the trainer, WBT, benchmarking and assessing baseline performance) & Client (roll-up data & management reviews)Live = Integrator is done & Allen (follow-up training, remediation—we’re doing this over the entire life of the system) & Client (roll-up data & management reviews)Timeline = overall 18 monthsInitiation = pre 18 monthsBusiness Blueprinting = 6 monthsExecuting = 9 monthsClosing = 3 monthsLive = 5-10 years (system life) = system upgrades, employee turnover (so we’ll be onboarding & monitoring performance of existing employees & remediating)