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10WORK	
  TRANSFORMATION	
  
TIPS	
  &	
  TRICKS
THE	
  	
  FUTURE	
  	
  OF	
  	
  WORK	
  
Lisboa	
  Workplace	
  Conference	
  2015	
  
@Antonio_Heras	
  	
  
Change
When	
  the	
  rate	
  of	
  change	
  outside	
  exceeds	
  the	
  rate	
  of	
  
change	
  inside,	
  the	
  end	
  is	
  in	
  sight”	
  
Jack	
  Welch	
  
Why	
  are	
  you	
  waiKng?	
  
TransformaKon	
  drivers	
  
Technology	
  
CollaboraKon	
  
Sustainability	
  
Costs	
  opKmizaKon	
  
Employee	
  SaKsfacKon	
  
ConKnuous	
  ReorganizaKons	
  
Best	
  talents	
  want	
  best	
  workplaces	
  
4	
  GeneraKons	
  
Different	
  work	
  styles	
  
Know	
  your	
  current	
  situaKon	
  #1
Analyze	
  your	
  workplace	
  
IdenKfy	
  the	
  gap	
  
AnKcipate	
  barriers	
  
With	
  Poor	
  Change	
  Management	
  
Meets	
  of	
  exceed	
  objecKves	
  
15%	
  
See	
  	
  
all	
  faces	
  of	
  	
  
transformaKon	
  #2
AnKcipate	
  barriers	
  Spaces	
  
Technology	
  
Culture	
  
Get	
  leaders	
  sponsorship	
  #3
35%	
  
If	
  lack	
  of	
  Leadership	
  Commitment	
  
TransformaKon	
  fails	
  or	
  not	
  complete	
  
Not	
  leading	
  by	
  example	
  
Culture	
  of	
  trust	
  
Manage	
  Resistance	
  #4
“The	
  oldest	
  and	
  strongest	
  emoAon	
  of	
  mankind	
  
is	
  fear,	
  and	
  the	
  oldest	
  and	
  strongest	
  kind	
  of	
  
fear	
  is	
  fear	
  of	
  the	
  unknown”	
  
Culture	
  Level	
  
(Soa	
  Facts)	
  
OrganizaKonal	
  level	
  
(Hard	
  facts)	
  
90%	
  
10%	
  
What`s	
  in	
  for	
  me?	
  
Different	
  needs	
  
IdenKfy	
  influencers	
  
Agents	
  of	
  Change	
  
Ask	
  for	
  feedback	
  
Reach	
  all	
  employees	
  
Training	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  employees	
  #5
ideas	
  
Develop	
  new	
  skills	
  
For	
  managers	
  and	
  employees	
  	
  
Flexible	
  working	
  
Results	
  oriented	
  work	
  
Space	
  typologies	
  
Mobile	
  technology	
  
Workplace	
  protocols	
  
Clean	
  desks	
  
EffecKve	
  meeKngs	
  
Virtual	
  collaboraKon	
  
Tasks	
  planning	
  
EffecKve	
  CommunicaKon	
  
	
  
Ballance	
  #6
Open	
  space	
  &	
  privacy	
  
Privacy	
  &	
  CollaboraKon	
  
Mobile	
  working	
  vs	
  presence	
  
Mobile	
  Worker	
  Face	
  to	
  	
  face	
  
CommunicaKon	
  Plan	
  #7
Set	
  realisKc	
  expectaKons	
  
Prevent	
  rumours	
  
Select	
  effecKve	
  formats	
  
Use	
  visuals	
  
Use	
  visuals	
  
Do	
  not	
  assume	
  anything	
  
Involving	
  employees	
  #8
Take	
  	
  NOT	
  behind	
  their	
  back	
  
Non-­‐negoKable	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  NegoKable	
  
You	
  decide	
  
5
4	
  
Co-­‐	
  creaKon	
  
POE	
  
Measure	
  goals	
  
Cual	
  ha	
  sido	
  el	
  impacto	
  final	
  del	
  proceso	
  de	
  
transformación	
  
What	
  is	
  final	
  impact?	
  
POE	
  
Post	
  Occupancy	
  EvaluaKon	
  
Refine	
  the	
  model	
  for	
  future	
  
Funny	
  =	
  easy	
  to	
  consume	
  #10
Contests,	
  games,	
  videos	
  
Celebrate	
  quick	
  wins	
  
Please,	
  d’ont	
  forget	
  
Never	
  underesKmate	
  habits	
  
Bonus
Point
D’ont	
  let	
  STOP	
  transformaKon	
  
Bonus
Point
Thanks	
  
THE	
  	
  FUTURE	
  	
  OF	
  	
  WORK	
  
Lisboa	
  Workplace	
  Conference	
  2015	
  
@Antonio_Heras	
  	
  
Please share
your thoughts
#wpcLisboa

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