How to build an emotinal connection with your customers
Delta satisfaction how to avoid unintended bias when you research customer satisfaction
1. Delta Satisfaction
How To Avoid Unintended Bias
When You Research Customer
Satisfaction
Beyond Philosophy
Steven Walden, Senior Head of Research and Consulting
Qaalfa Dibeehi, Chief Operating and Consulting Officer
www.beyondphilosophy.com
35. Thank You
Delta Value
Beyond Philosophy
Qaalfa.Dibeehi@beyondphilosophy.com
Chief Operating and Consulting Officer
Steven.Walden@beyondphilosophy.com
Senior Head of Research and Consulting
www.beyondphilosophy.com