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Case Study of <Candy
Crush Saga>
What We Taiwan App
Developers Can Learn
Christina Hsu
About Me
• ID: Christina Hsu ( 徐志瀟 )
• HP: 17 Years Old (Since 1996)
• Guilds: UserJoy 、 Dreamforce 、 Lager 、
Gamania 、 FunTown, Gigamedia
• Attributes: Game Designer (assistant of ADM and
CS ) 、 Marketing Manager 、 Product Manager
、 Biz Dev. Manager 、 Market Intelligence
Researcher 、 Producer
Agenda
 Basic Data of <Candy Crush Saga>
 Post Mortem of <Candy Crush Saga>
 Best Practices for Creating and Distributing
Games Cross Platform
 Breaking the Success Formula of <Candy
Crush Saga>
 What We Taiwan App Developers Can Learn
 Q&A
Basic Data of <Candy
Crush Saga>
History
 Release:
 Facebook : April 2012
 Mobile (iOS & Android) : November 2012
 Records:
 Over 10 million downloads in 1st month
 Number 1 game on Facebook (January 2013)
 10+ million DAU, 45+ million MAU (March 2013)
 The highest-grossing app in the Apple and Google
app stores (April 2013)
Developer / Publisher
About King.com
Welcome to King.com, the largest skill
gaming site in the world, where you
can play free games online in
competitive tournaments in categories
such as puzzle, strategy, word, action,
card and sports games.
King.com was founded in 2003 with the
goal of becoming the premiere
destination for skill gaming on the
internet. We currently have more than
150 addicting games in our portfolio
and we are constantly developing new
and exciting on line games.
Levels
 Total Levels
 FB: 425
 Mobile: 365
 New levels to be
announced in July
2013
Post Mortem of of <Candy
Crush Saga>
Game Developer Conference, March 2013
Session &. Speaker
 Session
 Candy Crush Saga Postmortem: Luck in the Right
Places
 25-minute session of <Free to Play Design &
Business Summit>
 Speaker
 Tommy Palm
 Games Guru, King.com
 20 + years experience
The Formula of Success ?
Chances
Before Candy
<Diamond Digger>
Pre-Candy in 2011
Game Play of Pre-Candy
Basic & Combo
#1 Game on Facebook
The Formula of Success = A*
Accessibility
<2005 vs. 2013> 1st
time gamers
More Accessibilities
75% of those who
completed all levels
do not pay
Short sessions for you to
play and kill time
The Formula of Success = A*N
Never Ending
<lots of levels> A very long game
More Never Ending
Against your ideas of casual
games, it’s difficult!
The Formula of Success =
A*N*C
The index shows how social it is
Campfire Index
The Aisle Effect
The True Definition of Social is
Hashtag on Instagram
Qiotes from the team
Next Challenge
The Formula of Success !
Best Practices for Creating
and Distributing Games
Cross Platform
Casual Connect Europe, February 2013
10 M
20 M
2011
Now
Daily active users (FB)
3 platforms are shaping the
future
1. Facebook
http://jmak.tumblr.com/
2. Smart phones
3. Tablets
A portable future
http://www.businessinsider.com/the-future-of-mobile-deck-2012-3?op=1
Play everywhere
Game State
-Progress
Game State
-Progress
?
 Game creation
 Hit driven
 Risk elimination
150+ casual games
On Facebook: the
‘Saga'
“Saga Framework”Proven Game
FB connected users are MUCH more
valuable
* Retention * Engagement * Likelihood to pay
My five cents
1. Small multi talented teams working agile
2. Rapid prototyping/testing
3. No tutorials
4. Respect data
5. Intuitive game controls
Intuitive Controls
YouTube: Bullfrog playing Ant Smasher
Mouse
Touch Screen
Joypad
MARKETING & BRANDING
PRPR Word of mouthWord of mouth
Feature by AppleFeature by AppleFacebook trafficFacebook traffic
AdsAds Cross promotionCross promotion
PC: Facebook App discovery
mainly viral
(AppData 2012)
43%
19%
18%
10%
6%
4%
Friend Invite
Advertisement
Don’t Remember
Word of Mouth
Newsfeed
Other
0 0.1 0.2 0.3 0.4 0.5
Column1
Mobile: App discovery driven
by App Stores
(Nielsen Q3 2011)
Over 50% of smart phone users
are connected to Facebook
More than 500m of Facebook’s monthly users
use mobile
Facebook enables cross-
platform
viral user acquisition
Desktop
to mobile
Mobile to app
/ app store
App to
desktop
Facebook enables
discoverability both on
canvas and mobile
Notifications
News feed
and
Timeline
Bookmark
Ads
Social
Light social layer
Facebook is great tool
for game developers
51
Recap
Casual Games
Cross platform
Truly Social
These games will be
the dominating brand
creator of this
decade!
Breaking the Success
Formula of <Candy Crush
Saga>
King made Candy Crush Viral
-Candy Crush merges virality with mobile
-It lets you see the progress of your friends.
Goal-oriented play encourages
player retention
It keeps players hooked through its goal-oriented level structure.
-Its level system gives
players solid attainable
goals
-Taking the old match-three
formula and adding enough
twists (such as unique tile
grids, level goals, etc.)
-Big-fish-little-pond effect
Organic & Endless
Monetization
-Candy Crush’s virality and compelling
goal-oriented gameplay make it built for
monetization. Its players are too busy
trying to outdo their friends and/or finish
every level. So to them, throwing down a
few dollars here or there isn’t that big of a
deal. This is organic monetization and it
works.
-King.com has created a win-win situation:
either players boost King’s profits by
spending 99 cents to replenish their spent
credits, or they drive Candy Crush’s
customer engagement and retention
metrics by requesting lives from their
Facebook friends while waiting for a refill.
Candy Crush syncs across
platforms
Christopher Foley:
-a data analyst and game analytics expert at Kontagent
-founded two video game companies and was a lead programmer at Sony
Computer Entertainment America
-a Caltech engineering and applied science graduate and holds a master’s degree
in complex adaptive systems and an MBA.
-Contact him at Linkedin.com/foleyfoleyfoley.
What We Taiwan App
Developers Can Learn
Easy to Pick-up
IF YOU NEED A TUTORIAL TO EXPLAIN YOUR GAME, THEN PERHAPS
IT’S NOT REALLY CASUAL AND ACCESSIBLE TO THE MASS MARKET.
Think Differently
Jump Out from Comfort Zone
THIS BUSINESS IS ALL ABOUT RESHAPING AND CHALLENGING THE
WAYS WE WORK. NO ONE CAN AFFORD TO STAY IN THEIR COMFORT
ZONE FOR LONG.
Design to Monetize
As More Platforms as Possible
Paradigm Shift in Taiwan
Thank You
Q &. A
Find Me at:
 www.facebook.com/christina.hsu.37
 ( 徐志瀟 ) (Christina Hsu)
 Chris_9801
 Chris_9801 ( 貓奴 Chris 鍋貼 )
 Christina Hsu

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20130720 case study of candy crush saga

Notas del editor

  1. My talk today is about creating and distributing games to that spans multiple chanels. Such as PC, Tables and smartphones. I will uses both BWS and CCS as examples. This picture here is a example of a marketing picture that we took for our Facebook fan page. I personaly directed these two models here playing the game. And I used to think that making games was difficult.
  2. Even though we have been around for a decade it was not untill the start of 2011 when we started making games for FB This is a graph on the number of Daily Active Users on Facebook according to AppData. During this period we have launched 7 games on facebook. The next important milestone is when CCS launched for mobile device. You can really see the impact on the slant of the curve.
  3. In fact CCS has become so popular that it is now #1 on FB. We celebrated that recently with this infographics. It states trivia like that the game has been played more than 100 K years when adding together the playsessions Or that more then 1 trillion candies have been crushed in the game since launch. But it also reveals one important thing that is a key to the success 69 % of the gamers are women. Not only is that rare but it is also important from a social perspective. I will come back to that.
  4. We also revealed that the game was downloaded 10 M times in December the month after the launch. We are now recruiting heavily to continuing to meet the demand from our fans. [The king model]
  5. But first of all I want to Touch on three platforms that are changing the foundation for player out there
  6. It has never been as simple to play with your friends Facebook games are reaching a large population of first time gamers The game are FREE The 2:nd platform…
  7. Is the smartphones… Steve Jobs never sat out to change games. He was never very much into game from what I understand. But the Smart phone revolution that he started with the iPhone certainly changed the landscape of gaming forever. I had been working with mobile games for almost ten years when this happened. There was no working mobile games market before this. One big factor of this change was the accessibility of the multi touch screen. The simplicity and the innovation in user interface. That is important for my talk. The third…
  8. Is tablets. In many aspects similar to smartphones but also very different. This device can be dedicated for gaming in a whole different manner. As a game developer it is important to respect this as a separate platform from smartphone. Especially because the usage pattern is different.
  9. The growth for Smartphones and tablets are spectacular. This curve show the number of devices sold. The Red curve is PC, then blue is smartphones. And the yellow curve is tablets. It clearly shows the enormous potential of cross platform games. If you game runs seamlessly on all these devices you have a lot of potential ahead of you.
  10. Casual Games fits the profile! The same game / accessable on multiple devices. This is what I am referring to when I am talking about cross platform today. Here is a exampel of Seamless play that I will be using as a case study today. BWS.
  11. Why is creating games so fascinating? It is the ultimate manifestation of civilization Understanding how the brain works The job is a result of total integration of design, music, graphics, programming Team work &amp; planning Small teams part of Kings success Game are an extremely hit driven business where it is important from a business perspective to eliminate risk.
  12. At King.com we have an way of removing the guess work: 150 catalogue + 15 new skill games/year on king.com 12 weeks/3devs, sub $100k investment per game 11m unique testing ground surfaces best gameplay winners wrapped into proven “envelopes” for fb/mobile
  13. winners wrapped into proven “envelopes” for fb/mobile
  14. That is not strange. It is just a lot more fun and meaningful to play together with your friends. So even if we allow people to play offline completely, we try to encourage players to connect and play with others.
  15. If I was to select my 5 most important aspects of making great games it
  16. One of the most difficult aspects of cross platform is changing input device. One general thing that can be said is that; the simpler the control the more easier the adaptation to new platforms Direct control is a super intuitive way of controlling a game. No layer of abstraction! If the controls are simple (like one button etc.) taking the game to another platform with another input method is much easier.
  17. This is one of the greatest differentiators: So how do you get people to find your game among the thousands of games out there? This is almost the holy grail in the digital marketplace. One of the most important resources a game company has is the active user base, the network of players in your games. They can be used to drive the new releases to the Famous top list.
  18. This is the top free list for iPhone. You app does not end up here by coincident. It take somewhere around 150 K download per day to get to the Top Free list. The extra downloads you get by being there makes it worth trying to make it there. As with any marketing a broad approach is better. You want to use all channels at once as being on the top list gives a lot of extra downloads. I will talk mostly about Facebook as that comes natural to King
  19. Facebook app discovery is mainly driven by the notification system in Facebook
  20. But on mobile the most important channel is the App Stores. Here it is not either possible to buy visibility.
  21. The FB client on mobile is huge. It is a great tool for mobile App discovery.
  22. FB enables cross-platform viral user acqusition. Say that your friend is playing a x-platform game on the pc/mac. They send some coins to you. When you log to FB at your mobile device and check your notifications you see… If you do not have the app -&gt; App Store. Othervise straight to the App. (This works the other way around as well)
  23. 1. Facebook enables discoverability both on canvas and mobile. This is a extremely valuable source for user acquisition.
  24. It helps you identify who of your friends that is playing
  25. The true definition of social is when people are actual doing something together. And that is the greatest potential with cross platfrom games. To remove all obstacles so that anybody who wants to can join. If three people at the table all talk about a TV-Series and you have not seen it you are much more likely to see it of course.
  26. Fans The fact that the game works great for women is a key to make it accessible for the entire family. Many guys that have tried to introduce games to their girlfriend or mother finally have a game that they can play together. This type of user generated marketing is the “priceless”
  27. Conclusion: Casual games has a brilliant future ahead. Accessibility is a key to make games into phenomenon’s Social - Truly Social is when families can talk about the game during the dinner table These games will be the dominate brand creator of this decade
  28. My talk today is about creating and distributing games to that spans multiple chanels. Such as PC, Tables and smartphones. I will uses both BWS and CCS as examples. This picture here is a example of a marketing picture that we took for our Facebook fan page. I personaly directed these two models here playing the game. And I used to think that making games was difficult.
  29. My talk today is about creating and distributing games to that spans multiple chanels. Such as PC, Tables and smartphones. I will uses both BWS and CCS as examples. This picture here is a example of a marketing picture that we took for our Facebook fan page. I personaly directed these two models here playing the game. And I used to think that making games was difficult.
  30. My talk today is about creating and distributing games to that spans multiple chanels. Such as PC, Tables and smartphones. I will uses both BWS and CCS as examples. This picture here is a example of a marketing picture that we took for our Facebook fan page. I personaly directed these two models here playing the game. And I used to think that making games was difficult.
  31. My talk today is about creating and distributing games to that spans multiple chanels. Such as PC, Tables and smartphones. I will uses both BWS and CCS as examples. This picture here is a example of a marketing picture that we took for our Facebook fan page. I personaly directed these two models here playing the game. And I used to think that making games was difficult.
  32. My talk today is about creating and distributing games to that spans multiple chanels. Such as PC, Tables and smartphones. I will uses both BWS and CCS as examples. This picture here is a example of a marketing picture that we took for our Facebook fan page. I personaly directed these two models here playing the game. And I used to think that making games was difficult.
  33. My talk today is about creating and distributing games to that spans multiple chanels. Such as PC, Tables and smartphones. I will uses both BWS and CCS as examples. This picture here is a example of a marketing picture that we took for our Facebook fan page. I personaly directed these two models here playing the game. And I used to think that making games was difficult.