13. It’s all about participation
OLD MODEL NEW MODEL
Interruption Engagement
Reaction Interaction
Heavy Users Engaged
Participants
Big Promises Personal Gestures
Passive Consumers Active Co-creators
38. Corresponding videos
! Participatory culture + brand value: How
Coca-Cola used vending machines to try
and unite the people of India and
Pakistan - http://youtu.be/ts_4vOUDImE
! Stop talking about innovation: Sh*t
consultants say:
http://youtu.be/2ZflEBZ10EM
! Accomplished DIY: Dollar Shave Club
http://youtu.be/3FOae1V1-Xg
! Anything you can do, I can do: Call me
on my cell-y phone:
http://youtu.be/ve2320GCsPU