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What’s an
agency to do?
Permanent disruption
JUNE 6, 2013, T-CAAN
Regina, SASK
Who is KENDALLWOOD?
We use our head and heart
Ask questions
I don’t play hockey
This will be my new bike
The pressure’s on
How do we manage
complexity?
Permanent disruption
Three things
Digital: the marketing
game changer
Embrace the
‘Millennial Mindset’
It’s all about participation
OLD MODEL NEW MODEL
Interruption Engagement
Reaction Interaction
Heavy Users Engaged
Participants
Big Promises Personal Gestures
Passive Consumers Active Co-creators
No one agency can provide
all that a client wants
Traditional silos don’t work
Stop talking about ‘innovation’
There’s a satisfaction shortage
Video as the answer for
everything
It’s true: we prefer watching
video
‘Whatever you are using
now, it’s primitive’
Anything you can do
APPS are like McDonald’s
The power of the button
Crowdsource all your
brand needs: DesignCrowd
108 ideas per project
Crowdsource your logo:
99 designs
Do these look similar?
Do you know about
APPSUMO?
Templates for everything:
Piktochart
Do you know about Fiverr?
‘I will make an
Awesome Catchy Jingle
for your brand/service for $5’
Need a logo: $5 bucks
Facebook marketing:
$5 bucks
Get the right partner
And, ‘embrace the suck’
Call me: maybe?
Sites/apps to explore
!  http://www.smore.com
!  http://99designs.ca/
!  http://www.designcrowd.ca/
!  http://piktochart.com/
!  http://fiverr.com/
!  https://www.lutebox.com
!  http://www.appsumo.com
!  http://www.photopin.com
!  http://www.canvaspop.com
Corresponding videos
!  Participatory culture + brand value: How
Coca-Cola used vending machines to try
and unite the people of India and
Pakistan - http://youtu.be/ts_4vOUDImE
!  Stop talking about innovation: Sh*t
consultants say:
http://youtu.be/2ZflEBZ10EM
!  Accomplished DIY: Dollar Shave Club
http://youtu.be/3FOae1V1-Xg
!  Anything you can do, I can do: Call me
on my cell-y phone:
http://youtu.be/ve2320GCsPU
Questions:
@chicken_scratch
christine@kendallwood.ca
Agency disruption in a digital world

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