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 PR Pros and Social Media: Now What?  Colby Cox, Marketwire  Presenters Sally Falkow, PRESSfeed Rebecca Lieb, Econsultancy
Agenda Social Media, PR and Future Directions The Media Landscape Telling Stories – Can We Be the Media?  How to Develop a Content Strategy that Produces Results Case Studies – Best Practices
	"With the fragmentation and decline in many traditional forms of media, every company needs to become its own media company.  	“It has to tell its own story and in ways that people can easily engage with, share and shape. That's easier to say than it is to do.“ – David Brain, Edelman President and CEO, Europe, Middle East and Africa
Media Trends American Adults:	20002010 Use the internet	45%	79% Have broadband at home	   5%	64% Own a cell phone	 50%	82% Connect wirelessly	   0%	52% Use “cloud” 	<10%               >66%  Are tech social networkers	   0%                  48% Source: Pew Internet and American Life Project
Then and Now Then: 	Slow, static connections were built around “my computer” Now: 	Fast, mobile connections are built around outside servers and storage
Media Ecosystem has Changed Volume of information Speed of information Variety of sources Time and place shifting Attention expands and contracts Customization tools Social networks Immersive and interactive
News Audience Behaviors 68% watching video news 62% watching live feeds 48% email videos or news stories Source: Pew Internet and American Life Project
News is Pervasive and Portable
News is Participatory Source: Pew Internet and American Life Project
New Rules for Branded Content Reactions to branded content are more positive than to traditional advertising Original, interesting branded content can impact positively on your brand Combined campaigns can be informative and emotive Branded content helps you to stand out from your competitors
The Next Step: Branded Content
ROI Branded TV content performs 1.5 times better than advertisements With Web and social media support, that increases to 2.5 times more effective
Content Strategy Listen Analyze Find gaps Find evangelists Create content that resonates
Content Spectrum
The Bridge 	Turn ‘people stories’ into ‘product stories’ through branded content 	Give them content they love and want to share
Blogs
Content Strategy ,[object Object]
How-to videos on mixing holiday cocktails
Partner with trendy bartenders
Seed this to the core communityMixologist bloggers 	Dad bloggers 	Drinks soda reviewers 	Mom bloggers who talk about holiday parties
Recipes
Take Advantage of Tools MAP (Media Analysis Platform) Example – Analyze PRSA and Public Relations over 90 day period:   MAP is a product from Sysomos, a Marketwire company
Listen… …to blog posts about PRSA and public relations
Listen… …to social media conversations about PRSA and public relations
Listen… …to traditional media covering PRSA and public relations
Analyze… …blogs, social and traditional media with content about PRSA/PR Discussion Themes Keywords & Their Associations Geographic Location  Sentiment: Positive, Negative, Neutral
Find Influencers & Evangelists… …on Twitter, Facebook, video, message boards, forums, Wikipedia
Find Gaps and Opportunities… …what are people lacking, looking for, interested in? Keywords, relationships Twitter Message Boards
Content content-ment
once upon a time… advertising was an exchange of content for time spent andexposure to advertiser messages
the media created the content the advertisers created the advertising
The Story of Menstruation (brought to you by Disney - and Kotex)
now: consumers create content... …and PR professionals are uniquely positioned to do this, too
	create the content become the content 	otherwise, you’re just competing with the content
campaigns are obsolete you want tune-in you are the media
so…. you have to think like a publisher or an entertainment executive or both
Online PR tactics employed |Social Media and Online PR Report | http://ecly.co/OPR-sm
Change in PR tactics used |Social Media and Online PR Report |   http://ecly.co/OPR-sm
1. educate/inform/serve 2. amuse/engage/play/entertain 3. create stories consumers can spread
“serving is the         new selling”
content can help your audience to research & learn
the majority of Americans research purchases online
	this “ad” (and the next one) was brought to you by federated media. 	(um…they’re publishers, not an ad agency)
benjamin moore on facebook
Charmin aggregates content
recyclebank / naturemade
ultimate guide to email
	the jerry seinfeld school of advertising  		zero (significant) media buy
http://www.youtube.com/watch?v=gBWPf1BWtkw
Will it blend Will It Blend? (Blendtec)
Why Not Put Content Assets Online?
personalize persona-lize
give the consumer a reason to tell a story
Nike ID Interactive Billboard, Times Square
www.IslandReefJob.com

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PRSA 2010 - "Branded Content"

  • 1. PR Pros and Social Media: Now What? Colby Cox, Marketwire Presenters Sally Falkow, PRESSfeed Rebecca Lieb, Econsultancy
  • 2. Agenda Social Media, PR and Future Directions The Media Landscape Telling Stories – Can We Be the Media? How to Develop a Content Strategy that Produces Results Case Studies – Best Practices
  • 3. "With the fragmentation and decline in many traditional forms of media, every company needs to become its own media company. “It has to tell its own story and in ways that people can easily engage with, share and shape. That's easier to say than it is to do.“ – David Brain, Edelman President and CEO, Europe, Middle East and Africa
  • 4. Media Trends American Adults: 20002010 Use the internet 45% 79% Have broadband at home 5% 64% Own a cell phone 50% 82% Connect wirelessly 0% 52% Use “cloud” <10% >66% Are tech social networkers 0% 48% Source: Pew Internet and American Life Project
  • 5. Then and Now Then: Slow, static connections were built around “my computer” Now: Fast, mobile connections are built around outside servers and storage
  • 6. Media Ecosystem has Changed Volume of information Speed of information Variety of sources Time and place shifting Attention expands and contracts Customization tools Social networks Immersive and interactive
  • 7. News Audience Behaviors 68% watching video news 62% watching live feeds 48% email videos or news stories Source: Pew Internet and American Life Project
  • 8. News is Pervasive and Portable
  • 9. News is Participatory Source: Pew Internet and American Life Project
  • 10. New Rules for Branded Content Reactions to branded content are more positive than to traditional advertising Original, interesting branded content can impact positively on your brand Combined campaigns can be informative and emotive Branded content helps you to stand out from your competitors
  • 11. The Next Step: Branded Content
  • 12. ROI Branded TV content performs 1.5 times better than advertisements With Web and social media support, that increases to 2.5 times more effective
  • 13. Content Strategy Listen Analyze Find gaps Find evangelists Create content that resonates
  • 15. The Bridge Turn ‘people stories’ into ‘product stories’ through branded content Give them content they love and want to share
  • 16.
  • 17. Blogs
  • 18.
  • 19. How-to videos on mixing holiday cocktails
  • 20. Partner with trendy bartenders
  • 21. Seed this to the core communityMixologist bloggers Dad bloggers Drinks soda reviewers Mom bloggers who talk about holiday parties
  • 23.
  • 24. Take Advantage of Tools MAP (Media Analysis Platform) Example – Analyze PRSA and Public Relations over 90 day period: MAP is a product from Sysomos, a Marketwire company
  • 25. Listen… …to blog posts about PRSA and public relations
  • 26. Listen… …to social media conversations about PRSA and public relations
  • 27. Listen… …to traditional media covering PRSA and public relations
  • 28. Analyze… …blogs, social and traditional media with content about PRSA/PR Discussion Themes Keywords & Their Associations Geographic Location Sentiment: Positive, Negative, Neutral
  • 29. Find Influencers & Evangelists… …on Twitter, Facebook, video, message boards, forums, Wikipedia
  • 30. Find Gaps and Opportunities… …what are people lacking, looking for, interested in? Keywords, relationships Twitter Message Boards
  • 32.
  • 33. once upon a time… advertising was an exchange of content for time spent andexposure to advertiser messages
  • 34. the media created the content the advertisers created the advertising
  • 35.
  • 36. The Story of Menstruation (brought to you by Disney - and Kotex)
  • 37.
  • 38.
  • 39. now: consumers create content... …and PR professionals are uniquely positioned to do this, too
  • 40. create the content become the content otherwise, you’re just competing with the content
  • 41. campaigns are obsolete you want tune-in you are the media
  • 42. so…. you have to think like a publisher or an entertainment executive or both
  • 43.
  • 44. Online PR tactics employed |Social Media and Online PR Report | http://ecly.co/OPR-sm
  • 45. Change in PR tactics used |Social Media and Online PR Report | http://ecly.co/OPR-sm
  • 46. 1. educate/inform/serve 2. amuse/engage/play/entertain 3. create stories consumers can spread
  • 47. “serving is the new selling”
  • 48. content can help your audience to research & learn
  • 49. the majority of Americans research purchases online
  • 50.
  • 51.
  • 52.
  • 53. this “ad” (and the next one) was brought to you by federated media. (um…they’re publishers, not an ad agency)
  • 54.
  • 55. benjamin moore on facebook
  • 59.
  • 60.
  • 61. the jerry seinfeld school of advertising zero (significant) media buy
  • 62.
  • 64.
  • 65. Will it blend Will It Blend? (Blendtec)
  • 66. Why Not Put Content Assets Online?
  • 68.
  • 69.
  • 70.
  • 71.
  • 72.
  • 73.
  • 74. give the consumer a reason to tell a story
  • 75.
  • 76. Nike ID Interactive Billboard, Times Square
  • 78. Over 526 million Google results…and counting.
  • 79. have a plan b Nestle “To repeat: we welcome your comments, but please don’t post using an altered version of any of our logos as your profile pic – they will be deleted.” Paul Griffin - Hmm, this comment is a bit "Big Brotherish" isn't it? I'll have whatever I like as my logo pic thanks! And if it's altered, it's no longer your logo is it!  Nestle @Paul Griffin - that's a new understanding of intellectual property rights. We'll muse on that. You can have what you like as your profile picture. But if it's an altered version of any of our logos, we'll remove it form this page. Paul Griffin - Not sure you're going to win friends in the social media space with this sort of dogmatic approach. I understand that you're on your back-foot due to various issues not excluding Palm Oil but Social Media is about embracing your market, engaging and having a conversation rather than preaching! Read www.cluetrain.com and rethink!
  • 81. Contact Rebecca Lieb VP, North America, Econsultancy Rebecca.Lieb@econsultancy.com @lieblink Sally Falkow PRESSfeed sally@press-feed.com @sallyfalkow Colby Cox Marketwire ccox@marketwire.com @colbcox
  • 82. Resources Marketwire Blog: Marketwireblog.com PR 2.0: http://www.marketwire.com/mkt/PR2.0/ Pressfeed Toolbar: http://www.press-feed.com/toolbar

Notas del editor

  1. Another phrase we researched for Reed’s Inc, a maker of natural sodas, was ‘holiday party.’ Again, as one would expect, it peaks over the holiday season. But the vital piece of intelligence is WHEN it starts to peak. In 2009 the searches started early in October. In 2010 it is just starting to increase.
  2. One of the words strongly associated with holiday party is cocktail. Looking at the buzz around holiday cocktails we found that the conversation is centered around vodka, and other items of interest are recipes, bartender and garnish.
  3. Here is one of the cocktails. Reed’s has a new product out called Raspberry Ginger Ale. There are more than 200 recipes for cocktails made with ginger ale!
  4. Use Sysomos to find the influencers in this community
  5. Sysomos analysis billions of conversations around the worldTo refine the search we incorporate “public relations” to ensure we analyze the correct PRSA (versus “Pseudo Random Sequence of Arrays” (PRSA) or Puerto Rica Studies Association)