1.
CYNTHIA CHAMBERS
342 Monroe Tipton Rd, Marshall, NC 28753
| E­mail: ​cynthialeighchambers@gmail.com​ Phone: 828­550­5405
EXPERIENCE
United States Postal Service
Automation Clerk August 2014 ­ Present
● Direct items according to established routing schemes, using computer
controlled keyboards equipment.
● Bundle, label, and route sorted mail to designated areas depending on
destinations and according to established procedures and deadlines.
● Distribute incoming mail into the correct boxes.
● Operate various types of equipment, addressographs, mimeographs,
optical character readers, and bar­code sorters.
● Search directories to find correct addresses for redirected mail.
● Clear jams in sorting equipment.
● Check items to ensure that addresses are legible and correct, that
sufficient postage has been paid or the appropriate documentation is
attached, and that items are in suitable condition for processing.
● Rewrap soiled or broken parcels.
● Request information or assistance using paging system.

2.
United States Postal Service
PTF Clerk
October 1999 ­ August 2014
● Keep money drawers in order, and record and balance daily
transactions.
● Weigh letters and parcels; compute mailing costs based on type,
weight, and destination; and affix correct postage.
● Obtain signatures from recipients of registered or special delivery mail.
● Register, certify, and insure letters and parcels.
● Sell and collect payment for products such as stamps, prepaid mail
envelopes, and money orders.
● Check mail in order to ensure correct postage and that packages and
letters are in proper condition for mailing.
● Answer questions regarding mail regulations and procedures, postage
rates, and post office boxes.
● Complete forms regarding changes of address, or theft or loss of mail,
or for special services such as registered or priority mail.
● Provide assistance to the public in complying with federal regulations of
Postal Service and other federal agencies.
● Sort incoming and outgoing mail, according to type and destination, by
hand or by operating electronic mail­sorting and scanning devices.
● Cash money orders.
● Rent post office boxes to customers.
● Put undelivered parcels away, retrieve them when customers come to
claim them, and complete any related documentation.
● Provide customers with assistance in filing claims for mail theft, or lost
or damaged mail.
● Respond to complaints regarding mail theft, delivery problems, and lost
or damaged mail, filling out forms and making appropriate referrals for
investigation.
● Receive letters and parcels, and place mail into bags.
● Feed mail into postage canceling devices or hand stamp mail to cancel
postage.
● Transport mail from one workplace to another.

3. ● Post announcements or government information on public bulletin
boards.
● Keep money drawer in order, and record and balance daily
transactions.
● I have successfully worked with many different peers, customers,
employees, supervisors, Postmasters, and supervisors. I have also
worked in many different post offices.
● Receive payment by cash, check, credit cards, vouchers, automatic
debits.
● Issue Receipts, refunds, credits, or change due to customers.
● Establish or identify prices of goods, services, and tabulate bills using
calculators, cash registers, and optical scanners.
● Count money in cash drawer at the beginning of shifts to ensure that
amounts are correct and that there is adequate change.
Madison County DSS

4. Foster Care Worker August 1999 ­ October 1999
● Keep records or prepare reports for owner or management concerning
visits with clients.
● Interview individuals or family members to compile information on
social, educational, criminal, institutional, or drug history.
● Consult with supervisors concerning programs for individual families.
● Advise clients regarding food stamps, child care, food, money
management, sanitation, or housekeeping.
● Oversee day­to­day group activities of residents in institution.
● Visit individuals in homes or attend group meetings to provide
information on agency services, requirements, or procedures.
● Meet with your groups to acquaint them with consequences of
delinquent acts.
● Transport and accompany clients to shopping areas or to appointments,
using automobile.
● Assist in locating housing for displaced individuals.
● Care for children in client's home during client's appointments.
Hot Springs Spas
Summer Customer Service and Maintenance June 1995 ­ August
1998

5. ● Receive payment by cash, check, credit cards, vouchers, automatic
debits
● Issue Receipts, refunds, credits, or change due to customers.
● Assist customers by providing information and resolving their
complaints.
● Establish or identify prices of goods, service or admission, and tabulate
bills using calculators, cash registers, or optical scanners.
● Greet customers entering establishment.
● Answer customers' questions, and provide information on procedures
or policies.
● Sell tickets and other items to customers.
● Process returns and exchanges.
● Maintain clean and orderly checkout areas and complete other general
cleaning duties, such as mopping floors and emptying trash cans.
● Stock shelves, and mark prices on shelves and items.
● Request information or assistance using paging system.
● Count money in cash drawer at the beginning of shifts to ensure that
amounts are correct and that there is adequate change.
● Compute charges for merchandise or services and receive payments.
● Answer telephones to provide information and receive orders.
● I was responsible for escorting customers to and from their hot tub. I
was responsible for cleaning the hot tub and area.
United States Forest Service
Summer Student Program June 1993 ­ August 1994
● Maintain Appalachian trails and camping areas.
● I worked well with my supervisor and a group of my peers.

6.
EDUCATION
Madison High School
High School Diploma June 1990 ­ June 1994
Western Carolina University
BSBA May 1994 ­ May 1998
SKILLS
● I have worked extensively and get along well with customers, peers,
and management.
● In my Freshman year of high school I attended the Governor's
leadership school at Western Carolina University.
● While in High School I was selected by North Carolina Speaker of the
House, the Honorable Liston B Ramsey, to serve as a Page to the
House of Representatives.

7. ● All through middle school and high school I was a member of the Honor
Society, FCA, Cheerleading team, and the Girl Scouts of America.
● I am also the proud daughter and wife of 100% disabled veterans. I
have been around a vet and his issues all my life. I like to think I have a
unique understanding of their mindset. I also like to think I am one of
the proudest daughters and wives in the world.