VoIP enables a small business to reduce telecommunication expenditures while also availing the benefits of feature upgrades and efficiencies that would otherwise be far too costly.
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The Business voyage to VoIP
1. The Business voyage to VoIP
Voice over Internet Protocol, simply stated, is a telephone system in which the incoming
and outgoing phone call are handled using broadband Internet connection instead of the
traditional method. Business houses should seriously consider switching over to VoIP
because of its advanced technology and its resultant ability to provide many key features
to help business houses and at a low cost.
As stated earlier, VoIP uses the Internet and your voice is converted into small packets
of digital data as you speak and then transmitted to the call recipient. Call recipients
need not have VoIP in order to receive calls from a VoIP phone. As such, no phone
communication with anyone who does not have VoIP will be lost.
This VoIP feature is immensely beneficial and can save a substantial amount of money
for businesses that have to regularly communicate with overseas clients. Today most
business houses have broadband Internet that is the only basic pre-requisite for availing
VoIP service.
Apart from cost-savings, VoIP can offer many useful features for businesses such as
-voicemail, call forwarding, caller ID, and lot more. Although some of these features may
be available with the traditional phone system provider, you will find that the cost will be
much lower with a VoIP system. VoIP service may also include Interactive Voice
Response features and an auto attendant, which is a huge boost to productivity.
The auto attendant feature enables the system to route calls with minimal end-user
input. The auto attendant not only routes calls within your office, but it can also route
calls to outside points that may include branch offices, staff residences, or even mobile
phones.
2. In the recent past, three different versions of VoIP have emerged, each targeting a
specific type of business - House, Hosted and Hybrid. House VoIP is for the well-
established, hugely profit-making businesses that will need and also can afford a whole
new phone system. Hosted VoIP is meant for businesses that are relatively new or
opening new branches and wish to avoid any immediate large scale investment. Hybrid
VoIP is intended for businesses that want to continue to use their current non-VoIP
phone systems but also want to enjoy the benefits and features of the VoIP system.
Market experts opine that inasmuch as analogue television was gradually phased out by
the digital television for the vast majority of businesses, VoIP dial tone will eventually
replace non-VoIP dial tone. Technological innovations are taking place all the time and
the new methods and systems will, sooner than later, usurp the old. Most businesses
may start with Hybrid VoIP but will soon graduate to full House system once they enjoy
the many advantages VoIP facilities.
In short, VoIP enables a small business to reduce telecommunication expenditures while
also availing the benefits of feature upgrades and efficiencies that would otherwise be
far too costly. The VoIP benefits for small businesses and self-employed individuals are
far too many and VoIP will show you how to optimize your productivity and increase
overall efficiency. VoIP will ensure low-cost services with high-end features that will
transform your small business into a highly profitable and expense-saving operation.
SOURCE: RingCentral