The basics of social media listening, including simple steps to set up an iGoogle account (using Google Alerts and Google Reader) to organize the conversations and help you listen.
14. Blogs Micromedia Social Networks Video sharing Goelocation Reviews & Ratings Customer Service Events Wikis Livecasting Photo sharing Music sharing Document sharing Social Bookmarking
23. Bring the words to you. http://www.google.com/alerts http://search.twitter.com http://www.blogpulse.com/ http://www.technorati.com/ http://www.glassdoor.com