1. YOUR SMART BACKUP PLAN Hesham A. Abdelsalam Jun. 2010
2. Mission Alcatel-Lucent Products Standard VOIP Protocols High Quality MAX VOIP Applications Open Source CRM Systems MATRIX IP-PABX Low Cost IT / Business Process Outsourcing Turnkey Project Management Customized Solutions Superior Service Agreements Call Center - Help Desk After Sales www.maintelecom.com www.maintelecom.com
30. High End Products USB Headsets Corded Headsets Wireless Headsets Head Sets Range Wireless Conference set Wireless PABX system Structured Cabling Systems Smart Office GSM- SIP Gateways Thomson IP Phones VOIP Conferencing VOIP Gateways www.maintelecom.com
51. MAX Recorder Records all all types of Trunk Lines (Analog / PCM-R2 / PRI , SIP trunks Record All Types of Extensions ( Analog, IP and Digital Extensions) Records on HDD and archive on multiple DVDs, SAN, or FTP Classifies call types Receive and record faxes. Network Management Center www.maintelecom.com
55. Customer Relationship Management Arabized, Integrated,Tele. And Customized by MAIN TELECOM ع www.maintelecom.com
56. Telematch Offering 4 Servers, 4Switches, 2UPS 20 Workstations PCs, 20 Laptops 2 PRI 60 Channels, 2 Internet Connection, VPN, 50 Headsets, 4 IP Cameras Hardware 2 CCs (ALU, MAX), IVR, Auto Dialer Billing, CRM, Screen Capture 2 Call Recorder ( PRI, VOIP ) Software Services Remote Monitoring, Training Billing, Reporting, Archiving Campaign management Insourcing 3 Operation Managers , 4 Project Managers, 2 Quality A. 30 Agents, 3 Supervisors, 4 Team Leaders, 14 Technician People www.maintelecom.com
57. Telematch Offering Miccrosoft Visual Studio ++ Microsoft Dot Net Java Crystal Reports My SQL, SQL, DBMS Technology Fiber Optics Cables Wired Network Testers DECT, Wireless Surveys Tools Telemarketing Lead Generation Marketing Campaigns Market research Help Desk Follow Up Surveys, Votes Customer Support www.maintelecom.com
61. Our Vision Evaluate Past Every Company Needs single Integrated Solution Plan Operations Present Control Future Develop Egypt World Sales Inventory Customer From المصرية Contact Center Solutions Tele Services Marketing Performance Account لضمان نظم الاتصالات www.maintelecom.com
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66. Small Office accessories (Tel. sets, Conference)www.maintelecom.com