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Rebranding a Non-Profit
    Love Thy Neighbor Mexico
   Internship Completion Slides

        by Isaul Carballar
Content:
1. Background & organization description

2. Strategies and achievements

3. Current challenges

4. Strategic alternatives (A, B, C)

5. Conclusion
1. Background
Mexico's War on Drugs
The Awful Truth
● Mexican cartels are responsible for 90% of
  the illicit drugs consumed in the US

● The american drug consumer is the major
  force driving such activities

● 60,000 deaths over a six-year
  war on drugs in Mexico

● Drug consumption in the US is still among
  the highest in the world
Social Activism
Enter Love Thy Neighbor Mexico


     A non-political organization educating
  teenagers about the consequences of illicit
    demand of drugs coming from Mexico.
2. Strategies &
Achievements
  The story so far...
Strategies
● Social Media as the major driving force,
  especially Facebook
● Education curriculum
● Private and Institutional funding, not public
● Reliance on interns
● No political stance, not against drugs, not
  pro-immigration
Achievements
● An active and engaged Facebook audience,
  reaching +20k fans

● Established credibility in several schools,
  reaching over 1,000 students

● Video production strategy, focusing on
  appealing content for the target audience
3. Current Challenges
Strategic Shift or Different Funding?
Current Challenges
● A lack of funding forced the organization to
  shift their strategy

● Results achieved so far have not been as
  expected

● Audience engagement has not produced
  expected virality, in particular with the video
Broader Questions
● Will an active and engaged community,
  aware of the social consequences of illicit
  drug demand, make any difference?

● Will drug users, currently buying from the
  black market, care about using "conflict-free"
  drugs?

● Will conflict-drug awareness help solve the
  big challenge? Will the demand decrease?
4. Strategic Alternatives
    A Brainstorming Session
"Dear Mexico..."
    Alternative A
Dear Mexico...
Goal: Create a positive association with
Mexican People
Objectives: Engagement, Collaboration,
Exposure
Method: Using an online collaboration platform,
users will be asked to write/draw/film one
reason to love & hate Mexico
Proposed name: "Dear Mexico, I love/hate
your..."
Core Mechanic
● Show Staff Picks or suggestions at the
  beginning
● Allow collaboration and shareability across
  social channels (Facebook, Twitter,
  Stumbleupon, Pinterest, Google+, Tumblr,
  Linkedin, email newsletter)
● Once the piece is submitted, you can see
  the results
● Keep track of submissions
Risks and Threats
●   In-house development is very expensive
●   Hate comments
●   Too many submissions
●   Out of context or nonsense posts
●   Misunderstanding of goal
●   Nuanced message
Proposed solutions
●   Staff/Social curation of content
●   Use your social network ID
●   Keep content funny, yet thoughtful
●   Interesting design
●   Motivational or inspirational?
●   Avoid Online Survey feel
●   Require useful input
Visual Proposal
Start a Blog
  Alternative B
Content Marketing strategy
Goal: Show the knowledgeable and caring side
of LTNM, thus creating empathy
Objectives: Empathy, Engagement,
Collaboration
Method: Write about the aspects surrounding
the organization as well as the social issues
Mechanic: Topic ideas can be extended
indefinitely if the editorial line is slightly blurred.
In other words, an interested, approachable,
friendly voice is good for engagement
Here are some topics
● Are drugs evil? Drugs and me, my family,
  etc.
● How can education in the US improve?
● Successful Mexicans in the US and
  viceversa
● What is LTNM working on right now?
● Ways for better activism
● Ask for art submissions
● Interview the relatives of a deceased
● Exchange ideas about building a
  collaborative project
Risks and Threats
● Blogging can be tired

● Needs fresh ideas and (almost) daily posting

● Content strategy is more long-term,
  generating engagement over time

● Website may need a revamp in SEO,
  especially in the calls to action
Crowdsource a Campaign
       Alternative C
Mix Alternatives and Kickstart!
Goal: Take the organization to the next level of
awareness
Objectives: Awareness, Engagement,
Collaboration, Additional Funding
Method: An integrated crowdsourcing strategy,
making use of the previous ideas
Core Mechanic: Crowdfunding strategy to start
sales of a product: Bracelets, Tee's,
Sunglasses, Jewelry, Postcards,Candles, etc.
Risks and Threats
●   Development of a product can take months
●   New costs may arise
●   Intellectual property and copyright issues
●   Needs to improve visibility and PR
●   Execution may be harder, as it has to rely on
    the available workforce
Proposed solutions
● Joint-venture with one partner
  (Westwardleaning?)
● Venture with several partners, currently
  selling products (fab.com)
● There are integral online stores (shopify.
  com)
● Crowdsourcing activities takes away some of
  the burden, gets the word out (kickstarter.
  com)
● Proposed solution can take advantage of
  online advocacy tools: nationbuilder.com,
Conclusion
What should the call-to-action be?
Crowdsource Advocacy!
       Alternative D
Turning Volunteers into Advocates
Goal: Produce local content that grows local
audiences
Objectives: Engagement, Collaboration,
Exposure, Funding
Method: Grassroots-style campaigning, Social
leaders will help push localized content, thus
creating awareness and advocacy
Proposed Name: Good Neighbors
Core Mechanic
● Start a volunteer sheet form, looking for
  online activists
● Users become leaders in their respective
  communities, they are responsible for the
  content, but must follow guidelines
● Use a platform such as NationBuilder.com or
  SalsaLabs.org
● Two stages in execution: 1) Build an activists
  fan base, empowering a few; 2) Apply for a
  2nd round of funding, with a stronger fan
  support
Risks and Threats
● Activism can take many shapes, and thus
  the message becomes disorganized

● Chaos and disorder

● Misunderstanding of goals

● Managing complexity
Proposed solutions
● Become the party host
● Low-cost from online collaboration tools
  allow for managing
● Use advocates social network ID
● Gamification, turning specific actions into
  badges
● Activism can be easily tracked using online
  tools
● There is an audience, it just needs
  organization
The Answer to the Big Question is...
The call-to-action should aim for:
● The website should be their home
● LTNM is only the host
● Give them resources
● Ask them to join!
● Ask them to act!!
● Ask them to ask others!!!

    50 (very) useful low-cost resources here:
 http://www.crowdsourcing.org/document/50-fun-useful-and-totally-random-
                     resources-for-nonprofits/10939
Rebranding a Non-Profit
      Completion Slides

             by
       Isaul Carballar

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Rebranding a Nonprofit

  • 1. Rebranding a Non-Profit Love Thy Neighbor Mexico Internship Completion Slides by Isaul Carballar
  • 2. Content: 1. Background & organization description 2. Strategies and achievements 3. Current challenges 4. Strategic alternatives (A, B, C) 5. Conclusion
  • 4. The Awful Truth ● Mexican cartels are responsible for 90% of the illicit drugs consumed in the US ● The american drug consumer is the major force driving such activities ● 60,000 deaths over a six-year war on drugs in Mexico ● Drug consumption in the US is still among the highest in the world
  • 5. Social Activism Enter Love Thy Neighbor Mexico A non-political organization educating teenagers about the consequences of illicit demand of drugs coming from Mexico.
  • 6. 2. Strategies & Achievements The story so far...
  • 7. Strategies ● Social Media as the major driving force, especially Facebook ● Education curriculum ● Private and Institutional funding, not public ● Reliance on interns ● No political stance, not against drugs, not pro-immigration
  • 8. Achievements ● An active and engaged Facebook audience, reaching +20k fans ● Established credibility in several schools, reaching over 1,000 students ● Video production strategy, focusing on appealing content for the target audience
  • 9. 3. Current Challenges Strategic Shift or Different Funding?
  • 10. Current Challenges ● A lack of funding forced the organization to shift their strategy ● Results achieved so far have not been as expected ● Audience engagement has not produced expected virality, in particular with the video
  • 11. Broader Questions ● Will an active and engaged community, aware of the social consequences of illicit drug demand, make any difference? ● Will drug users, currently buying from the black market, care about using "conflict-free" drugs? ● Will conflict-drug awareness help solve the big challenge? Will the demand decrease?
  • 12. 4. Strategic Alternatives A Brainstorming Session
  • 13. "Dear Mexico..." Alternative A
  • 14. Dear Mexico... Goal: Create a positive association with Mexican People Objectives: Engagement, Collaboration, Exposure Method: Using an online collaboration platform, users will be asked to write/draw/film one reason to love & hate Mexico Proposed name: "Dear Mexico, I love/hate your..."
  • 15. Core Mechanic ● Show Staff Picks or suggestions at the beginning ● Allow collaboration and shareability across social channels (Facebook, Twitter, Stumbleupon, Pinterest, Google+, Tumblr, Linkedin, email newsletter) ● Once the piece is submitted, you can see the results ● Keep track of submissions
  • 16. Risks and Threats ● In-house development is very expensive ● Hate comments ● Too many submissions ● Out of context or nonsense posts ● Misunderstanding of goal ● Nuanced message
  • 17. Proposed solutions ● Staff/Social curation of content ● Use your social network ID ● Keep content funny, yet thoughtful ● Interesting design ● Motivational or inspirational? ● Avoid Online Survey feel ● Require useful input
  • 19. Start a Blog Alternative B
  • 20. Content Marketing strategy Goal: Show the knowledgeable and caring side of LTNM, thus creating empathy Objectives: Empathy, Engagement, Collaboration Method: Write about the aspects surrounding the organization as well as the social issues Mechanic: Topic ideas can be extended indefinitely if the editorial line is slightly blurred. In other words, an interested, approachable, friendly voice is good for engagement
  • 21. Here are some topics ● Are drugs evil? Drugs and me, my family, etc. ● How can education in the US improve? ● Successful Mexicans in the US and viceversa ● What is LTNM working on right now? ● Ways for better activism ● Ask for art submissions ● Interview the relatives of a deceased ● Exchange ideas about building a collaborative project
  • 22. Risks and Threats ● Blogging can be tired ● Needs fresh ideas and (almost) daily posting ● Content strategy is more long-term, generating engagement over time ● Website may need a revamp in SEO, especially in the calls to action
  • 23. Crowdsource a Campaign Alternative C
  • 24. Mix Alternatives and Kickstart! Goal: Take the organization to the next level of awareness Objectives: Awareness, Engagement, Collaboration, Additional Funding Method: An integrated crowdsourcing strategy, making use of the previous ideas Core Mechanic: Crowdfunding strategy to start sales of a product: Bracelets, Tee's, Sunglasses, Jewelry, Postcards,Candles, etc.
  • 25. Risks and Threats ● Development of a product can take months ● New costs may arise ● Intellectual property and copyright issues ● Needs to improve visibility and PR ● Execution may be harder, as it has to rely on the available workforce
  • 26. Proposed solutions ● Joint-venture with one partner (Westwardleaning?) ● Venture with several partners, currently selling products (fab.com) ● There are integral online stores (shopify. com) ● Crowdsourcing activities takes away some of the burden, gets the word out (kickstarter. com) ● Proposed solution can take advantage of online advocacy tools: nationbuilder.com,
  • 27. Conclusion What should the call-to-action be?
  • 28. Crowdsource Advocacy! Alternative D
  • 29. Turning Volunteers into Advocates Goal: Produce local content that grows local audiences Objectives: Engagement, Collaboration, Exposure, Funding Method: Grassroots-style campaigning, Social leaders will help push localized content, thus creating awareness and advocacy Proposed Name: Good Neighbors
  • 30. Core Mechanic ● Start a volunteer sheet form, looking for online activists ● Users become leaders in their respective communities, they are responsible for the content, but must follow guidelines ● Use a platform such as NationBuilder.com or SalsaLabs.org ● Two stages in execution: 1) Build an activists fan base, empowering a few; 2) Apply for a 2nd round of funding, with a stronger fan support
  • 31. Risks and Threats ● Activism can take many shapes, and thus the message becomes disorganized ● Chaos and disorder ● Misunderstanding of goals ● Managing complexity
  • 32. Proposed solutions ● Become the party host ● Low-cost from online collaboration tools allow for managing ● Use advocates social network ID ● Gamification, turning specific actions into badges ● Activism can be easily tracked using online tools ● There is an audience, it just needs organization
  • 33. The Answer to the Big Question is... The call-to-action should aim for: ● The website should be their home ● LTNM is only the host ● Give them resources ● Ask them to join! ● Ask them to act!! ● Ask them to ask others!!! 50 (very) useful low-cost resources here: http://www.crowdsourcing.org/document/50-fun-useful-and-totally-random- resources-for-nonprofits/10939
  • 34. Rebranding a Non-Profit Completion Slides by Isaul Carballar