1. Leader’s
role
in Agile
transformation
Gopal Gupta
Parveen Garg

2. Agile adoption – who
decides
50%
Senior Management
18%
© 2010 version one Inc
Agile Survey 2010
Executive Management
LEADERS ARE CONVINCED THAT AGILE IS THE WAY TO GO
Leader's role in Agile Transformation | Page 2 (17)

3. Failures in AGILE
32%
Culture, Company
philosophy, Mgmt
Support
51%
Ability to change
Organizational Culture
34%
Management
Support – Barrier to
© 2010 version one Inc
Agile Survey 2010
Agile Adoption
HOWEVER, CHANGE IS NOT EASY AND LEADERS PLAY A
KEY ROLE IN SUCCESSFUL ADOPTION
Leader's role in Agile Transformation | Page 3 (17)

4. Leadership
actions
@ Ericsson R&D
Leader's role in Agile Transformation | Page 4 (17)

5. OUR approach
SUPPORT
Reinforce
Leaders &
MANAGERS
ENCOURAGE
Leader's role in Agile Transformation | Page 5 (17)

6. OUR actions
Training & Coaching
Internal Drivers – Agile Evangelists
Individual Goals encouraging Agile Adoption
Focus on 360 Agile
Organization KPI - Defining Agile Maturity steps
Knowing Ourselves
Leader's role in Agile Transformation | Page 6 (17)

7. Training & coaching
› Mandatory Agile Training for all in the organization
› Continuous Agile refreshers for everybody
› Encourage Participation and contribution in Agile Conferences
› Close association & engagement with Industry experts/consultants
Leader's role in Agile Transformation | Page 7 (17)

8. Agile evangelists
› Created Internal Agile champions
– Available for any support to the teams
– Focusing on reinforcing Agile practices
in teams
– Spreading and sharing good Agile
practices across organization and
teams (cross team pollination)
› Self driven Community of Practices
(CoP) across Agile roles
› Role Model in different Agile roles
identified & recognized
Leader's role in Agile Transformation | Page 8 (17)

9. goals FOR Agile
MINDSET
› Individual Performance goals
aligned to Agile
– Helping in promoting Agile Practices
– Changing Mindset
– Pushing the Team First spirit
Leader's role in Agile Transformation | Page 9 (17)

10. FOCUS on 360 agile
Human Process Technical
aspects aspects aspects
› Introduction of Agile roles › Agile practices – › S/W Craftsmanship
› Redefining existing roles Standup, Retrospection practices
in line with Agile practices › Prioritized Product and › Continuous Integration
› Peer feedbacks Iteration Backlogs › Fast Feedback
› Being accountable › Test Automation
› Focus on Empowered › Pair Programming
teams › Test Driven Development
TRANSFORMING THE ORGANIZATION’S DNA
Leader's role in Agile Transformation | Page 10 (17)

11. Defining agile maturity
› Created Tools and templates to assess Agile maturity
› Regular Retrospection at Team and Organizational level
› Periodic reporting as part of the Organization wide KPIs
Leader's role in Agile Transformation | Page 11 (17)

12. KNOWING ourselves
Agile Assessment 2011: Q1 to Q4 Assessment Scores Trend
› Radiators to visualize Agile 130
Q4 Score
Q3 Score
Practices 120
Q2 Score
Q1 Score
110
– Dash-boards; Digital Signage/ 100
Screens 90
– Snapshots 80
70
– Results: Velocity, Assessments, FE Online IVR MINSAT CRS AS CCN SUF
Continuous Integration
Leader's role in Agile Transformation | Page 12 (17)

13. Results: OUR Success
so FAR Agile Assessment 2011: Q1 to Q4 Assessment Scores Trend
Q4 Score
130 Q3 Score
Q2 Score
› Agile Driven 120 Q1 Score
Development for the past 110
3 years 100
90
80
› Agile Maturity showing 70
FE Online IVR MINSAT CRS AS CCN SUF
increasing trend
Human Centric (Graph 2)
FE
› Better understanding of ONLINE
roles (Scrum master, PO) 6
IVR
Scores on a scale of 1 to 5
MINSAT
5
CRS
4
AS
3
CCN
› Next target is to go Lean 2
1
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Leader's role in Agile Transformation | Page 13 (17)

14. summary
SUPPORT
Role of a
Reinforce leader
TRANSFORMING
CULTURE
ENCOURAGE
AGILE IS NOT A DECISION BUT A JOURNEY THAT LEADERS
NEED TO TRAVERSE WITH THE TEAMS
Leader's role in Agile Transformation | Page 14 (17)

15. Leader's role in Agile Transformation | Page 15 (17)

16. Gopal Mohan Gupta Parveen Garg
A Telecom Professional with 18 IT professional with more than
years of rich experience with 14 years of experience,
Ericsson. Currently engaged as currently leading a diverse
Team Manager in the Ericsson’s group handling multiple
R&D India center functions at Ericsson’s Gurgaon
R&D center
Contact: Contact:
gopal.mohan.gupta@ericsson.com parveen.garg@ericsson.com
+91 9717197513 +91 9810591974
Leader's role in Agile Transformation | Page 16 (17)