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2. 2 Hawaii Hospitality March/April 2011
6
CONTENTS
3 Clean Talk with Rose
3 Behind the Aloha
4 Outstanding Hospitality IT
Personnel
6 Sanitation & Cleaning
9 Capital Success: Fairmont Kea Lani
11 Farm to Table
12 The Diverse Traveler
13 Na Poe Paahana Awards
14 News Briefs
14 Advertiser Contacts & Index
15 Association New
ON THE COVER Romeo Huerbena (right),
IT assistant manager for Halekulani Corp., one of the
outstanding IT professionals featured this month, with
Diane Ako, the resort’s director of public relations.
(Photo by Jason Soeda, design by Ursula Silva)
Serving the Hawaii Hotel & Lodging
Association, Hawaii Restaurant Association
and the allied industries in the islands
EDITOR: Judith Shinsato
editor@tradepublishing.com
ASSISTANT EDITORS: Lee Schaller,
Jason Soeda
ART DIRECTOR: Susan Whitney
GRAPHIC DESIGNER: Ursula A. Silva
PRODUCTION MANAGER: Blanche Pestana
PRINT SHOP: Abe Popa, Dan Inoue,
Bill Yiu Lin, Michael Castelli, Steven Ikehara
ACCOUNT EXECUTIVE: Charlene Gray
charlene@tradepublishing.com
SALES COORDINATOR: Lita Fernando
PUBLISHER: Faith Freitas
faith@tradepublishing.com
287 Mokauea St., Honolulu, Hawaii 96819
Tel: (808) 848-0711 • Fax: (808) 841-3053
www.tradepublishing.com
© 2011. No reproduction without permission.
Statements of fact and opinion made in stories,
columns or letters submitted by freelance writers
and other contributors are the responsibility of
the authors alone and do not necessarily reflect
the opinion of Trade Publishing Co.
Published and printed in Kalihi by:
ASSOCIATIONS
The latest numbers from the Hawaii Tourism Authority
(HTA) report 2010 brought in more than 7 million
visitors and $11.4 billion in visitor spending, representing
the eighth consecutive month of double-digit increases in
overall spending.
“(These) are solid indicators that tourism continues to gain momentum,”
says Mike McCartney, HTA president and CEO.
And this is in addition to the Asia-Pacific Economic Cooperation conference
in November, for which the industry (and the state as a whole) is gearing up.
The event is expected to attract about 20,000 visitors from 21 countries, bringing
revenues of more than $120 million.
“By remaining focused in our strategic direction and brand management
efforts, HTA will continue to guide tourism to help lead the economic recovery
for the entire state,” adds McCartney. “When tourism does well, Hawaii also
thrives – with more jobs and opportunities for Hawaii’s people.”
With that said, Hawaii Hospitality will continue to help you take advantage
of the opportunities that lie ahead, with features such as “The Diverse Traveler”
(page 12) and soon, updates on APEC preparations along with our usual bevy
of news and cover stories.
“So prepare for a chance of a lifetime. Be prepared for sensational news. A
shining new era is tiptoeing nearer (and) … you’ll be rewarded.” – from The
Lion King, music by Elton John, lyrics by Tim Rice.
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