1. Jenni Proctor
Career Clarity
http://careerclarity.com.au
http://claritycareermanagement.com.au/
jenni@careerclarity.com.au

2. CHOICES
CHANGE
CONFIDENCE
CHALLENGES

3. Crisis of confidence
 Personal
 Organisational
 Others

4. Changes
 Ways of doing things
 New technology
 Cultural changes
 Atmospheric shifts

5. Stress
 Deadlines
 Demands
 Clarity of work role

6. People
 Bullying
 Age and generations
 Being overlooked
 Poor management
 Communication issues

7. It’s all about attitude
Mind set
 What you think
 What you believe
 How you respond
 How others perceive you

8. Fear factor
 Don’t want to end up worse off
 Consider the options from every angle
 Research
 Evaluate the options – Consider Plus, Minus and
Interesting factors
 Learn to have an optimistic viewpoint
 Visualise what you want rather than worry about what
you fear

9. Fear Issues – Going backwards
 What is the worst that could happen?
 What is the BEST that could happen?
 What is the most likely outcome?
 Listen to your instinct as well as your logical mind

10. Fear issues - Study
Study
 Your results at school have NOTHING to do with your
capabilities
 Be certain this is what you want to do
 Access support
 Do your best……….but don’t kill yourself in the process!

11. What is resilience?
 Ability to “bounce back”
 Reduces the impact of negative experiences
 Long term stressors…..coping strategies
 Short term stressors……dealing with it
 Different people deal in different ways
 Health and wellbeing
 Individual factors – genetics, personality
 Life history and experience
 Social and community support

12. Indicators of resilience
 Make and carry out realistic plans
 Positive/optimistic view of self
 Confidence in strengths and abilities
 Skills in communication
 Skills in problem solving
 Able to manage strong emotions and impulses

13. Living with resilience
 Allow yourself to be imperfect
 Take time for YOU. Do things you enjoy
 Get involved in things that matter to you
 Be active
 Spend time with people who make you feel good
 Laugh
 Relationships
 Overcome procrastination, one step at a time
 Perspective
 Focus on things you can control
 Accept help and support

14. A resilient mindset
 Accept Change……It’s inevitable
 Avoid viewing problems as impossible
 Develop a hopeful outlook – Optimism is learned
 Visualise what you want rather than worry about what
you fear
 Progress towards realistic goals
 “What is one thing I can do today that will help me
move in the direction I want to go?”

15. A resilient mindset
 Take decisive action. Don’t hide your head in the
sand!
 Keep things in perspective. Avoid catastrophizing
 Nurture a positive image of yourself
 Trust your instincts and your ability to solve problems
 Take opportunities for self-discovery and growth

16. Developing a positive mindset
The Mental Toolbox – www.thementaltoolbox.com
 Register
 Select city
 CODE: JP3265
 Course sells for $1997
 $197 if you use this code 

17. Shifting the thoughts
Shift from old thinking to a new way of thinking
 I’ve always done things  Recognise that new ways might be
this way better in today’s world
 I’m too old  Your age can’t change but the way
 Life should be more you think of yourself can.
fair  Life isn’t fair but it can be more
 With experience comes forgiving than in the past eg work
wisdom, opportunities, styles, disabilities, training.
promotions etc  Real wisdom = adaptability
 Good manners are  Fast paced world. Need to be
essential resilient and a bit thick-skinned 

18. Improving interpersonal skills
 Smile 
 Be appreciative
 Pay attention to others. Show them respect
 Practice active listening
 Bringing people together….fairness, respect, inclusion
 Resolve conflicts
 Communicate clearly and carefully
 Keep a sense of humour, but not at others’ expense
 Empathy – See things from others’ perspectives
 Don’t whinge!

19. Dealing with life changes
 Victim vs Taking Control
 Accept reality
 Try to find some positives in the situation
 Actively make new plans to suit the circumstances
 Create an Action Plan
 Break your goals down into bite sized chunks
 Deal with a day at a time if that’s all you can manage.

20. Setting SMART goals
S – Specific
M – Measureable
A – Actionable
R – Realistic
T – Time-bound

21. Accessing your Allies
 Who are your allies at work?
 Who are your allies out of work?
 Who can you talk to with honesty?
 Your networks
 Who can help you with your goals?
 Six degrees of separation

22. Time flies…………….
 Who are you reporting to?
 When?
 What will you have done by then?
 What will happen if you don’t do what you say you are
going to do?

23. Taking Action
 Nothing changes if you don’t take action
 What is stopping you?
 Procrastination = Bad habit
 Procrastination = Fear of something
 What is your lack of action costing you?

24. Motivation
 Motivation to achieve something
 Motivation to avoid something
 Motivation is the strength of your desire to change
 What will you gain by doing this?
 What will you lose by NOT doing this?
M=D/P
Motivation = Desire for change
Pain

25. Jenni Proctor
Career Clarity
http://careerclarity.com.au
http://claritycareermanagement.com.au/
jenni@careerclarity.com.au