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B2B Social Media Huddle
December 7, 2009

Bracknell, UK
 




    Overall event objective
    The aim of this event is to bring together senior communications and
    marketing professionals to exchange and share experiences on B2B
    social media for mutual benefit. The event is free to attend by
    invitation only.


    The event is divided into three sections:
       1. A general overview of the B2B social media landscape
       2. Case study mash-up / unconference
       3. Round table sessions on:
                 Integrating social media into your programmes in the
                  right way
                 Social media and monetization techniques



    Address for event
    The huddle takes place in our executive briefing centre.


    Dell House,
    Cain Road,
    Bracknell,
    Berkshire
    RG12 1LF




    Key Contacts
    If you have any questions or recommendations for delegates to be
    invited, please contact Kerry or Neville.
    Kerry Bridge, Dell               Neville Hobson, WeissComm Group
    Kerry_Bridge@dell.com            nhobson@wcgglobal.com
    www.twitter.com/kerryatdell      www.twitter.com/jangles
    07802595209                      +44 7824 33 7000




                                                                 Page 2 of 8
 




    Agenda – December 7, 2009

    09:00 – Registrations & coffees




    9:30 to 12:30 - B2B Social Media
       09:30 - 10:30 - An introduction social media – Neville
        Hobson, WeissComm Group
       10:30 - 11:30 - Uncommon Sense in a World of
        Technology and Social Media – Steve Lamb, Microsoft
       11:30 – 12:30 - The B2B social media business case –
        Benjamin Ellis, Redcatco




    12:30 to 13:30 – Buffet lunch and networking




    13:30 to 15:00 – 25 minute case studies




    15:00 – 15:15 – Rest break and coffees




    15:15 – 16:15 – Round table sessions
       Integrating social media into your programmes in the
        right way
       Social media and monetisation techniques




    16:15 – Closing remarks




                                                           Page 3 of 8
 




    Who’s coming?
    We are expecting around 70 delegates on the day from a wide variety
    of companies and agencies including: Cisco, Dell, Econsultancy,
    Edelman, Google, Hill and Knowlton, Hotwire PR, HSBC, Intel,
    Juniper Networks, Linkedin, Mediacom, Microsoft, Nixon Mcinnes,
    Oracle, pwcom 2.0, Redcatco, Salesforce, Shimmin.biz, Tweetmeme,
    VMware, We Are Social, and WeissComm Group – amongst many
    others.



    About Dell
    Dell listens to customers and delivers innovative technology and
    services they trust and value.
    A few fun facts about Dell:
        Every Fortune 100 company does business with Dell.
        On average 4,000 people talk about Dell online every day
        We ship about 140,000 systems per day, on average – that’s
         more than one every second.
        14 of the world’s top supercomputers run on Dell.
        More than 55,000 customers have posted ratings and reviews
         on Dell.com.



    About FIR
    For Immediate Release: The Hobson and Holtz Report is the twice-
    weekly podcast of Neville Hobson, ABC, and Shel Holtz, ABC. The
    Hobson & Holtz Report is one of a series of business-focused
    podcasts under the For Immediate Release brand. The full line-up
    comprises:
        The Hobson & Holtz Report twice-weekly show at the
         intersection of online communication and public relations
        Interviews with newsmakers and influencers from the online
         technology and organizational communication worlds
        Book Reviews aligned with our theme of PR/communications
         and the online world
        Speakers and Speeches - podcasts of speeches, keynote
         addresses, breakout sessions, and other recordings from
         meetings and conferences of interest to PR and communication
         professionals


                                                                 Page 4 of 8
 




    Speaker Biographies
    Neville Hobson
    Neville Hobson, ABC, is an IABC-accredited communicator, blogger
    and podcaster, one of the leading European early adopters and
    influencers in social media communication for business.
    He is Head of Social Media Europe for WeissComm Group, an
    integrated communications company focused on the marketing and
    communication needs of the world's leading businesses, based in the
    London office.
    Neville has over 25 years' experience in public and media relations,
    marketing communication, employee, compensation and benefits
    communication as well as investor and financial relations. He helps
    companies use effective communication to achieve their business
    goals.


    Richard Binhammer
    Corporate Communications, Dell Inc.
    Richard is a senior manager in corporate communications at Dell’s
    headquarters in Round Rock, Texas, USA. His career has developed
    from provincial and federal politics in Canada and (mostly) successful
    election campaigns, as well as lobbying, to corporate communications
    in the USA, with a little art, photography, good friends and different
    cities/regions to explore and enjoy along the way.
    At Dell, Richard plans and implements strategic corporate
    communications to achieve business success and support/build
    corporate reputations. Most recently his responsibilities include new
    efforts in social media. He is experienced in positioning diverse
    business sectors, senior corporate executives, government officials
    and community leaders with key constituent groups, including
    extensive media relations and campaign/issues management.


    Stephen Lamb
    PR Manager, Microsoft
    Stephen Lamb works as a PR Manager at Microsoft in the UK. He is
    highly technical due to twenty years of experience in software design,
    coding, architecture and implementation. Stephen has consulted for
    many of the largest and some of the smallest companies throughout
    Europe and further afield.
    Stephen has been a keen advocate of both community and social
    media for many years including six years blogging and three years on
    Twitter (@actionlamb). He is well known on the conference circuit and
    is very comfortable translating technology features into business
    benefits.



                                                                  Page 5 of 8
 




    Benjamin Ellis
    Director and Co-Founder, Redcatco
    Benjamin is director and co-founder of communication technology
    house Redcatco. He has worked in the information and
    communication technology arena for over 20 years, with involvement
    in the Internet and on-line communities since the 1980's. From the
    first intranets to today's socially networked businesses, he has
    worked at the leading edge of technology in roles that have included
    IT management, marketing and engineering, as well as an academic
    background in both engineering and psychology.
    Today his work is focused on social technologies in the business
    environment, combining consulting, training and design. He writes a
    number of blogs and has appeared on both radio and TV, explaining
    how social media and social networking can help grow business
    communities.




    Kerry Bridge
    Digital Media Communications, Dell Public Sector
    Kerry Bridge is part of the Global Corporate Communications team
    and leads Dell’s approach to digital media communication worldwide
    for their public sector business. She is also part of the Dell social
    media team that drives Dell’s central social media strategy.
    Kerry has been with Dell for nine years. Prior to her current role, she
    has held various communications related positions at Dell including
    digital media communications, environmental communications and
    internal communications.




    Jamie Grenney
    Senior Director of Content, Community, and Social Media,
    salesforce.com
    Jamie Grenney is Senior Director of Content, Community, and Social
    Media at salesforce.com. In this role, he is responsible for the
    company’s community development and leveraging its presence on
    social media sites as part of the company’s effort to create an
    ecosystem that enables customer success.
    Jamie has been with salesforce.com for over seven years in a variety
    of sales and marketing roles, including most recently as product
    manager of Salesforce Ideas, the world's first cloud computing
    application that enables the wisdom of crowds to drive innovation.




                                                                    Page 6 of 8
 




    Michelle Goodall
    Online PR and social media consultant/trainer - Econsultancy.com
    Michelle Goodall is a consultant and trainer for Econsultancy, a
    community where the world's digital marketing and ecommerce
    professionals meet to sharpen their strategy, source suppliers, get
    quick answers, compare notes, help each other out and discover how
    to do everything better online.
    She specialises in Online Public Relations and Social Media.
    Formerly the Digital Director at Lexis Public Relations, she has over
    13 years' online PR and social media marketing consultancy and
    implementation experience working on award winning PR campaigns
    and providing reputation management and social media consultancy
    for many blue-chip organisations including Norwich Union, Coca
    Cola, Domino's, eBay, Camelot and Diageo.


    Sarah Wright
    Enterprise Programmes Marketing Manager EMEA, Juniper Networks
    Sarah Wright manages end user enterprise marketing for Juniper in
    EMEA. This includes advertising, direct mail and lead generation
    activity.
    At Juniper, Sarah has created and nurtured a user community in
    excess of 10,000 regular, active members using a combination of
    social media and direct marketing techniques. In a recent
    programme to promote Juniper’s Fast Track certification, they went
    from a standing start to over 48,000 visitors this week and saw a
    560% increase in certifications.


    Henry Clifford-Jones
    European Director, Advertising at LinkedIn
    Henry Clifford-Jones joined Linkedin in 2008 as European Director of
    Advertising. He is responsible for overseeing and developing
    LinkedIn’s European advertising business and a range of solutions for
    marketers to reach LinkedIn’s rapidly growing European user base. A
    core part of his role is focused on building and enhancing
    partnerships with leading European advertisers within the B2B, high
    net worth and corporate recruitment markets. Prior to joining
    LinkedIn, Henry was the European General Manager of contextual
    and inline advertising business, Vibrant Media. He has previously
    held a variety of management and commercial roles in digital startup
    and publishing organisations.




                                                                 Page 7 of 8
 




    Benjamin Schneider
    Media Consultant EMEA/APAC, Dow Jones Enterprise Media Group
    Ben advises public relations and corporate communications
    professionals in the UK, Germany, Switzerland, and Austria, as well
    as Asia Pacific, enabling the most effective use of their PR and media
    relations resources. He brings half a decade of experience in
    traditional media intelligence and analysis, with accolades including
    an AMEC Communication Effectiveness Award for Best Use of
    Evaluation for a Single Event (Crisis communications). Ben graduated
    from the University of London and is currently reading for a Masters in
    Transnational Media & Globalisation, researching crowd-sourcing and
    wiki strategies for consumer led news generation in the face of
    journalistic objectivity. He is also a graduated Baritone from the Royal
    Academy of Music.
    http://solutions.dowjones.com/product-djinsight.asp


    <additional speaker bios will be added as the are received>




    Recognition
    The graphic used on the front page of this document under creative
    commons was created by Brian Solis and JESS3.
    www.briansolis.com/2009/03/conversation-prism-v20/




                                                                   Page 8 of 8

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UK Event - Dell B2B Social Media Huddle, London 2009

  • 1.           B2B Social Media Huddle December 7, 2009 Bracknell, UK
  • 2.   Overall event objective The aim of this event is to bring together senior communications and marketing professionals to exchange and share experiences on B2B social media for mutual benefit. The event is free to attend by invitation only. The event is divided into three sections: 1. A general overview of the B2B social media landscape 2. Case study mash-up / unconference 3. Round table sessions on:  Integrating social media into your programmes in the right way  Social media and monetization techniques Address for event The huddle takes place in our executive briefing centre. Dell House, Cain Road, Bracknell, Berkshire RG12 1LF Key Contacts If you have any questions or recommendations for delegates to be invited, please contact Kerry or Neville. Kerry Bridge, Dell Neville Hobson, WeissComm Group Kerry_Bridge@dell.com nhobson@wcgglobal.com www.twitter.com/kerryatdell www.twitter.com/jangles 07802595209 +44 7824 33 7000 Page 2 of 8
  • 3.   Agenda – December 7, 2009 09:00 – Registrations & coffees 9:30 to 12:30 - B2B Social Media  09:30 - 10:30 - An introduction social media – Neville Hobson, WeissComm Group  10:30 - 11:30 - Uncommon Sense in a World of Technology and Social Media – Steve Lamb, Microsoft  11:30 – 12:30 - The B2B social media business case – Benjamin Ellis, Redcatco 12:30 to 13:30 – Buffet lunch and networking 13:30 to 15:00 – 25 minute case studies 15:00 – 15:15 – Rest break and coffees 15:15 – 16:15 – Round table sessions  Integrating social media into your programmes in the right way  Social media and monetisation techniques 16:15 – Closing remarks Page 3 of 8
  • 4.   Who’s coming? We are expecting around 70 delegates on the day from a wide variety of companies and agencies including: Cisco, Dell, Econsultancy, Edelman, Google, Hill and Knowlton, Hotwire PR, HSBC, Intel, Juniper Networks, Linkedin, Mediacom, Microsoft, Nixon Mcinnes, Oracle, pwcom 2.0, Redcatco, Salesforce, Shimmin.biz, Tweetmeme, VMware, We Are Social, and WeissComm Group – amongst many others. About Dell Dell listens to customers and delivers innovative technology and services they trust and value. A few fun facts about Dell:  Every Fortune 100 company does business with Dell.  On average 4,000 people talk about Dell online every day  We ship about 140,000 systems per day, on average – that’s more than one every second.  14 of the world’s top supercomputers run on Dell.  More than 55,000 customers have posted ratings and reviews on Dell.com. About FIR For Immediate Release: The Hobson and Holtz Report is the twice- weekly podcast of Neville Hobson, ABC, and Shel Holtz, ABC. The Hobson & Holtz Report is one of a series of business-focused podcasts under the For Immediate Release brand. The full line-up comprises:  The Hobson & Holtz Report twice-weekly show at the intersection of online communication and public relations  Interviews with newsmakers and influencers from the online technology and organizational communication worlds  Book Reviews aligned with our theme of PR/communications and the online world  Speakers and Speeches - podcasts of speeches, keynote addresses, breakout sessions, and other recordings from meetings and conferences of interest to PR and communication professionals Page 4 of 8
  • 5.   Speaker Biographies Neville Hobson Neville Hobson, ABC, is an IABC-accredited communicator, blogger and podcaster, one of the leading European early adopters and influencers in social media communication for business. He is Head of Social Media Europe for WeissComm Group, an integrated communications company focused on the marketing and communication needs of the world's leading businesses, based in the London office. Neville has over 25 years' experience in public and media relations, marketing communication, employee, compensation and benefits communication as well as investor and financial relations. He helps companies use effective communication to achieve their business goals. Richard Binhammer Corporate Communications, Dell Inc. Richard is a senior manager in corporate communications at Dell’s headquarters in Round Rock, Texas, USA. His career has developed from provincial and federal politics in Canada and (mostly) successful election campaigns, as well as lobbying, to corporate communications in the USA, with a little art, photography, good friends and different cities/regions to explore and enjoy along the way. At Dell, Richard plans and implements strategic corporate communications to achieve business success and support/build corporate reputations. Most recently his responsibilities include new efforts in social media. He is experienced in positioning diverse business sectors, senior corporate executives, government officials and community leaders with key constituent groups, including extensive media relations and campaign/issues management. Stephen Lamb PR Manager, Microsoft Stephen Lamb works as a PR Manager at Microsoft in the UK. He is highly technical due to twenty years of experience in software design, coding, architecture and implementation. Stephen has consulted for many of the largest and some of the smallest companies throughout Europe and further afield. Stephen has been a keen advocate of both community and social media for many years including six years blogging and three years on Twitter (@actionlamb). He is well known on the conference circuit and is very comfortable translating technology features into business benefits. Page 5 of 8
  • 6.   Benjamin Ellis Director and Co-Founder, Redcatco Benjamin is director and co-founder of communication technology house Redcatco. He has worked in the information and communication technology arena for over 20 years, with involvement in the Internet and on-line communities since the 1980's. From the first intranets to today's socially networked businesses, he has worked at the leading edge of technology in roles that have included IT management, marketing and engineering, as well as an academic background in both engineering and psychology. Today his work is focused on social technologies in the business environment, combining consulting, training and design. He writes a number of blogs and has appeared on both radio and TV, explaining how social media and social networking can help grow business communities. Kerry Bridge Digital Media Communications, Dell Public Sector Kerry Bridge is part of the Global Corporate Communications team and leads Dell’s approach to digital media communication worldwide for their public sector business. She is also part of the Dell social media team that drives Dell’s central social media strategy. Kerry has been with Dell for nine years. Prior to her current role, she has held various communications related positions at Dell including digital media communications, environmental communications and internal communications. Jamie Grenney Senior Director of Content, Community, and Social Media, salesforce.com Jamie Grenney is Senior Director of Content, Community, and Social Media at salesforce.com. In this role, he is responsible for the company’s community development and leveraging its presence on social media sites as part of the company’s effort to create an ecosystem that enables customer success. Jamie has been with salesforce.com for over seven years in a variety of sales and marketing roles, including most recently as product manager of Salesforce Ideas, the world's first cloud computing application that enables the wisdom of crowds to drive innovation. Page 6 of 8
  • 7.   Michelle Goodall Online PR and social media consultant/trainer - Econsultancy.com Michelle Goodall is a consultant and trainer for Econsultancy, a community where the world's digital marketing and ecommerce professionals meet to sharpen their strategy, source suppliers, get quick answers, compare notes, help each other out and discover how to do everything better online. She specialises in Online Public Relations and Social Media. Formerly the Digital Director at Lexis Public Relations, she has over 13 years' online PR and social media marketing consultancy and implementation experience working on award winning PR campaigns and providing reputation management and social media consultancy for many blue-chip organisations including Norwich Union, Coca Cola, Domino's, eBay, Camelot and Diageo. Sarah Wright Enterprise Programmes Marketing Manager EMEA, Juniper Networks Sarah Wright manages end user enterprise marketing for Juniper in EMEA. This includes advertising, direct mail and lead generation activity. At Juniper, Sarah has created and nurtured a user community in excess of 10,000 regular, active members using a combination of social media and direct marketing techniques. In a recent programme to promote Juniper’s Fast Track certification, they went from a standing start to over 48,000 visitors this week and saw a 560% increase in certifications. Henry Clifford-Jones European Director, Advertising at LinkedIn Henry Clifford-Jones joined Linkedin in 2008 as European Director of Advertising. He is responsible for overseeing and developing LinkedIn’s European advertising business and a range of solutions for marketers to reach LinkedIn’s rapidly growing European user base. A core part of his role is focused on building and enhancing partnerships with leading European advertisers within the B2B, high net worth and corporate recruitment markets. Prior to joining LinkedIn, Henry was the European General Manager of contextual and inline advertising business, Vibrant Media. He has previously held a variety of management and commercial roles in digital startup and publishing organisations. Page 7 of 8
  • 8.   Benjamin Schneider Media Consultant EMEA/APAC, Dow Jones Enterprise Media Group Ben advises public relations and corporate communications professionals in the UK, Germany, Switzerland, and Austria, as well as Asia Pacific, enabling the most effective use of their PR and media relations resources. He brings half a decade of experience in traditional media intelligence and analysis, with accolades including an AMEC Communication Effectiveness Award for Best Use of Evaluation for a Single Event (Crisis communications). Ben graduated from the University of London and is currently reading for a Masters in Transnational Media & Globalisation, researching crowd-sourcing and wiki strategies for consumer led news generation in the face of journalistic objectivity. He is also a graduated Baritone from the Royal Academy of Music. http://solutions.dowjones.com/product-djinsight.asp <additional speaker bios will be added as the are received> Recognition The graphic used on the front page of this document under creative commons was created by Brian Solis and JESS3. www.briansolis.com/2009/03/conversation-prism-v20/ Page 8 of 8