1. “Preaching to the Diverted”
Leanne Faraday-Brash BA Hons MMgmt MAPS FAIM CAHRI CSP
Principal Brash Consulting Pty Ltd
IOP Conference 2015

2. Types of Diversions

4. Care but don’t care too much
(Passion is great. Evangelism isn’t sexy)

5. If you acknowledge how someone may be
feeling, they don’t have to spend the rest of
their day proving it to you!

6. Don’t EVER take their resistance personally
(unless you’ve earnt it)…
But don’t put up with rubbish behaviour.

7. Get out more! Anticipate (and research)
objections. Prepare an emotionally intelligent
(and authentic) response.

8. Ensure you are not rescuing (or
compensating for) apathetic or cowardly
leadership.

9. Take responsibility for your stuff but be
explicit about what is theirs. Make
consequences of standing still (or resisting)
crystal clear as logical or natural consequences,
not threats

10. Don’t do “parent”. Don’t lecture. Draw on
their stories and experiences. Create
connections, make analogies.

11. Practise self awareness
and manage your energy.
Don’t allow people to
become emotional vampires
and then resent them for it.
Don’t rescue others from
themselves or be their
punching bag.

12. Feel free to keep in touch!
Leanne Faraday-Brash MAPS
Principal Brash Consulting Pty Ltd
www.brashconsulting.com.au
www.leannefaradaybrash.com
LinkedIn: Leanne Faraday-Brash