This resume reflects my experience in the document management industry, which I have gained useful marketing and sales knowledge to apply elsewhere in other fields.

1. Marco David Solis
1815 Norma Ln. Apt. E Edinburg, TX 78539 ▪ Cell: (956) 457-5662 ▪ Alt.: (956) 295-1306 ▪ marcmdavid@gmail.com
OBJECTIVE
Seeking an entry level position within sales, customer service, administration, or human resources.
EDUCATION
The University of Texas-Pan American, Edinburg, TX
Bachelor of Arts in Mass Communication
Concentration: Print/Broadcast Journalism
Degree received: December 2010
WORK EXPERIENCE
XRX Business Consultants, Inc., McAllen, TX
Document Management Consultant July 2015-Present
Outside sales agent for Xerox; worked with mid-large scale businesses in order to improve their document
workflow with the goal to produce significant cost savings and provide a more effective office environment.
 Responsible for generating more business by cold-calling and utilizing major leads provided by Xerox
while seeking reliable prospects using discovery techniques to uncover potential customers. Provided state-
of-the-art solutions to various industries such as medical, furniture sales, architecture, construction, and
produce. Built strong client relationships in order to establish trust and quality of care with my accounts.
Total Imaging Solutions, Inc., McAllen, TX
Document Management Specialist October 2014-May 2015
Outside sales representative for a business to business operation; selling office solutions and streamlining access
to potential clients in need of copier support, IT services, or saving money on their current streamlining system.
 Responsible for generating more business by cold-calling and selling office-based services to formidable
prospects using an array of discovery techniques in order to uncover what issues they might be having as
well as following up with existing clients in order to offer customer support as well as equipment upgrades.
The Monitor, McAllen, TX
Sales Consultant and Retention Specialist December 2012-April 2014
Outbound sales representative within the circulation department at The Monitor, a local newspaper agency
responsible for supplying the citizens of the Rio Grande Valley with their local and national news.
 Made contact with previous customers in order to gain/retain their business and support using an array of
sales and retention techniques in order to close deals or save a customer from canceling their subscription.
 Trained new employees on how to place calls, how to effectively rebuttal, take notes, and up-sell.
Prometric, McAllen, TX
Test Center Administrator April 2012-November 2012
Consisted of ensuring examinees got checked in for their exams in a timely fashion, then proctoring the testing
room for quality customer service; also required various technical skills.
 Verified proper candidate ID, determined check-in procedures via client practice for particular exams, made
candidates sign in and out during their testing experience, filed test center paperwork, rebooted server using
multiple steps, and performed tech maintenance.
AFFILIATIONS AND INTERNSHIPS
RGVision Magazine, Writer/Photographer May 2014-Present
PTV Datasource/NuStats, Government Survey Specialist Sept. 2009-Oct. 2010
The Monitor, Intern: copy editor, writer & photographer May 2009-September 2009
Convergys, DirecTV Tech Support and Customer Service Representative July 2008-Feb.2009
UTPA: The Pan American Newspaper, Reporter/Writer & Photographer Spring 2007 – Fall 2009

2. SKILLS
Mass Communication: AP Style Reporting, Photojournalism, News Camera Operations, Graphic Design,
Marketing Campaigns, Advertising and Presentation including: business cards, brochures, flyers, etc.
Computer: type 70 wpm, Final Cut Pro 6, InDesign, Quark, Photoshop, Microsoft Office, DTI,
Bilingual: English and Spanish