1. Using SCADA for Production MonitoringThe Manufacturing Lesson Rick Caldwell President, SCADAware

2. Me and Dick“The Day We Failed”SUCCESS STORY

3. SCADA For Manufacturing Data Acquisition Only

7. There was not widespread acceptance of this software as the solution.

9. New System Being Introduced Customers were invited to a showing of the new release. One week before the software showing I had an idea. The customer needs a response light for the manual stations and assembly lines.

10. Day of Presentation Friday, February 29, 2008 Everyone arrives.

11. Entertainment – Morley

12. But we really brought him in for the….

13. Food – Chowder and Chili

14. Presentation The Boring Engineer

15. Dick says, “Fire the boring engineer!” Can’t see the screen Boring Engineer

16. Dick Says “Failure” Guy on cell phone Guys talking during presentation

17. Everyone Focuses on the Light

18. Everyone Focuses on the Display

19. Weekend Worry

20. Monday Morning - Customer Calls

21. Saw the Light

22. “Do you have the light?”

23. Wants to buy software/hardware combo

24. “Do you have both?” Hmmm….

25. “Of Course!”

26. Quickly Design Light and Controller

27. Installations in three weeks

28. The customer loves the solution

32. We followed all the steps correctly with the design meetings and customer involvement.

33. How did we almost miss the opportunity to help our customer?

34. The didn’t want a software reportingsystem. They wanted efficiency.

35. Take a step back.

36. Look at the big picture.

37. Be ready to think outside the box.

38. Don’t be afraid of your ideas.