SugarCRM presentation by Marketing Industries BV Netherlands. See also: Presentation - 0 Overview Presentation - 1 Marketing Automation Presentation - 2 Sales Force Automation Presentation - 3 Customer Support Presentation - 4 Reporting Presentation - 5 Platform Presentation - 6 Collaboration

1. SugarCRM Collaboration ©2008 SugarCRM Inc. All rights reserved.

2. Share calls, meetings, documents, calendars and email Integrate Sugar with popular applications such as Microsoft Outlook Allow workers to access CRM in mobile and offline settings 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 2 Improve Communication and Information Sharing

6. Wireless device access from any smart phone lets reps work on-the-goSpend more time with customers and less time updating information Sales reps are mobile, information is not

7. Brand new AJAX UI Support for folders, personal inboxes Reduces toggling/sync between applications 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 4 Email Client

8. Build and manage projects across teams Create projects from pre-defined templates Monitor activity and dependencies with Gantt Charts Manages upcoming tasks, open items, percentage completion, open cases, etc. 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 5 Project Management

9. Improve sales productivity with mobile access solutions Access Sugar from any smart phone or PDA Work offline and update Sugar information automatically when you return to the network 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 6 Mobile and Offline

10. Capture important customers communications within Sugar Ensure calendar and e-mail are coordinated between desktop and Sugar Eliminate redundant information 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 7 Sugar Plug-In for Microsoft Outlook

11. Manage calendar, calls, meetings, tasks and email in a single location Create and assign activities to individuals or teams Receive reminders and alerts about important activities 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 8 Activity Management

12. Monitor the number of activities (calls, meetings, demonstrations) by rep and sales stages Send reminders on opportunities based on time or status change 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 9 Activity Reports

13. Start with SugarCRM within days Professional CRM system Easy to use Collaborate with other applications and databases Cost effective, no need to invest in: Servers Server software Databases Application managers Database managers Back-up 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 10 Your advantage

14. 2/23/2010 ©2008 SugarCRM Inc. All rights reserved. 11 More information? Presentation - 0 Overview Presentation - 1 Marketing Automation Presentation - 2 Sales Force Automation Presentation - 3 Customer Support Presentation - 4 Reporting Presentation - 5 Platform Presentation - 6 Collaboration Marketing Industries BV Televisieweg 56 1322 AM Almere The Netherlands Tel +31 36 536 72 33 www.marketingindustries.nl info@marketingindustries.nl