This document is a resume for Paul D Richmond, a senior systems analyst with over 25 years of experience in client server, database, and mainframe application development and support in telecommunications and government. He has expertise in numerous operating systems, programming languages, and database management systems. His experience includes all phases of application development from requirements definition to application support. He has expertise in data mining to provide analytics to customers.

1. PAUL D RICHMOND
(501) 607-0297
paul.d.richmond@sbcglobal.net
https://www.linkedin.com/in/paul-richmond-498659b4
SENIOR SYSTEMS ANALYST
An innovative problem solver with 25 years experience in Client Server, Database and
Mainframe application development and support in the Telecommunications Industry and the
Federal Government. Expert with numerous operating systems, programming languages and
database management systems. Consistently exceeds expectations while providing quality
customer service.
Hands on experience with all stages of application development, including requirements
definition, functional / technical design, coding, UAT / System testing, and application support.
Expert at data mining to provide key analytic to corporate customers. Ability to work on multiple
projects against aggressive deadlines.
Areas of Expertise
• Unix (Solaris, HP-UX)
• Perl, C, Korn Shell, C Shell, Born Shell
• Oracle DBMS
• PL/SQL
• Informatica
• Microsoft Office Suite
• MS Access
• MS Project
• Requirements Analysis
• Functional / Technical Design
• Application Development
• UAT, CAT, System Testing
Areas of Proficiency
• C
• C++
• XML, HTML
• Java
• COBOL
• JCL
• MVS / ISPF
• SQL Server
• Project Management
• Resource Management
EXPERIENCE
VERIZON WIRELESS, IT Marketing & Reporting Systems, Little Rock, AR 2009 – Present
Consulting System Engineer
Assigned to the Executive Information Systems group. Task with developing, implementing
and maintaining applications capable of the capture, codification, and transfer of VZW
Enterprise Data Warehouse corporate metrics to the EIS dashboards.
• Working knowledge of multiple development methodologies including Agile, SDLC, and
Prototyping.
• Strong knowledge of corporate business analytics.
• Perform data mining operations to discover relationships among everything from
pricing, promotions and demographics to how the economy, risk, competition and social
media are affecting their business models, revenues, operations and customer
relationships.

2. PAUL D RICHMOND (501) 607-0297 paul.d.richmond@sbcglobal.net Page
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Applied Skills
Oracle 11G, SQL, PL/SQL, Unix, Perl, Korn Shell, Pro C, CA Workload Automation,
Cybermation CFI, Microsoft Office, Project
ALLTEL COMMUNICATIONS INC. , Information Management, Little Rock, AR
Senior System Analyst, Data Warehouse, 2005 – 2009
Tasked with designing, developing, testing, and implementing Data Warehousing applications.
These applications operated across a customer base of approximately 11.6 million, providing
data for In house marketing, campaign management, research, and reporting.
• Solid understanding of Data Warehousing and ETL development and testing.
• Utilizes Order of Magnitude, Functional and Technical designs.
• Completed UTA test plans, Production Staging Implementation and Production
Installation.
Applied Skills
Informatica, Oracle 10G, SQL, Unix, Perl, Korn Shell, C, Microsoft Access, Excel, Visio,
Project, Word, XML, HTML
Senior Client Server / Database Analyst, 2001 – 2005
Data Warehouse Production Support, testing: batch loads, error/rejected records processing,
Evaluation and implementation of SCD and process dependencies.
• Executed and monitored production batch processing.
• Provided help desk ticket resolution of production run errors.
• Completed performance tuning.
Applied Skills
Oracle database 9i/10G, HP UNIX, SQL, Informatica, Perl, Korn Shell, C, Microsoft Access,
Excel, Visio, Word, XML, HTML
ADDITIONAL RELEVANT EXPERIENCE
ALLTEL INFORMATION SERVICES, Little Rock AR
IT Senior Client Server Programmer/Analyst,
Client Server Programmer/Developer IV
SR System Specialist
US TREASURY , ACS Site Support, Nashville, TN
Programmer Analyst
Developed Mainframe application software to compare U.S Treasury legacy information
against individual state Employment Security Division records identifying discrepancies.
Programmer Analyst
Informix Database Administration and Application development using C, C-shell Bourne Shell.
Developed applications to analyze customer information to produce prioritized case listings.
Redesigned COMMENTS system from dBASE III+ to dBASE IV, allowing the windowing of
user Input screens, resulting in increased efficiency, also enabled multiple indexing of data
files increasing system performance. Upgraded the Automated Run Scheduler and Tape
Management System from Clipper 87 to Clipper 5.2, allowing multiple indexing of data files.
This resulted in a portable PC based stand-alone application, saving additional software cost.

3. PAUL D RICHMOND (501) 607-0297 paul.d.richmond@sbcglobal.net Page
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Developed the Automated Correspondence Tracking System allowing management to track
the status of assigned projects, increasing project management by 35%
EDUCATION
Bachelor of Science
Bachelor of Professional Studies (Information Technology) anticipated completion December
2016.
Arkansas Tech University, Russellville, AR.
Office Automation Specialist Training, 2132 class/lab hour
US Treasury – Little Rock, AR
Emphasis: MS-DOS, dBASE, Lotus, WordPerfect, Enable, Unix system administration, C-
shell, Bourn Shell, Informix, C,
Systems Analysis and Design
Oracle Educational Series, 6 months
Oracle Corporation - Bethesda, MD
Emphasis: Oracle Database Administration, Oracle technical support