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SEARCH ENGINE OPTIMIZATION
  Jan 16, 2013
AGENDA

    •   SEO Fundamentals
    •   What is SEO?
    •   Natural Search vs. Paid Search
    •   Click-Through Rates
    •   Anatomy of a Search Listing
    •   Algorithm Changes
    •   The 3 Pillars of SEO
    •   On-Page Optimization
    •   Off-Page Optimization
    •   Technical Optimization
    •   Summary




2
WHAT IS SEO?

    • Search Engine Optimization is the process of influencing
      natural search results so the right pages rank for the right
      keywords
       Higher rankings = more traffic

    • SEO is NOT:
       Telling Google what pages we want to rank
       Buying keywords

    • SEO takes time:
       Changes in rankings after SEO efforts are implemented can
       take from a few days to a few weeks.




3
SEO VS. SEM ESTIMATES

            Paid Search Results
             = ~30% of traffic



          Natural Search Results
             = ~70% of traffic




4
HIGHER RANKINGS = MORE TRAFFIC
                                              Page 1 - Natural Search Click Through Rates - AVERAGE
                          40%
                                   36.4%
                          35%


                          30%


                          25%


                          20%


                          15%
                                              12.5%

                                                           9.5%
                          10%
                                                                      7.9%
                                                                                  6.1%
                            5%                                                               4.1%        3.8%       3.5%     3.0%
                                                                                                                                    2.2%

                            0%
                                    #1          #2          #3         #4          #5         #6          #7            #8    #9    #10

                                           Moving from position #10 to #1 can result in a 1,500%+ increase in traffic
* Data Source: 2011 Optify Study




             5
“CUSTOMERS” VS. SEARCH ENGINES


This is what our customers see:   This is what search engines see:




                                                     To see source code:
                                              Firefox & Chrome: type CTRL + U
                                        Internet Explorer: select Page >> View Source




6
7
SEARCH ALGORITHMS CHANGE… OFTEN!

      More that 400 minor changes per year.
         That’s more than once per day!




8
RECENT DEVELOPMENTS
    Google changes its search algorithm hundreds of times each year.
    2 major updates had significant impact:

    • Google Panda 2011 – New criteria valuing high-quality,
      user-friendly sites (low bounce rate, high time on site)



    • Google Penguin 2012 - penalizing keyword stuffing &
      link schemes




    Google says: Search is a complicated and evolving art
    and science, so rather than focusing on specific algo-
    rithmic tweaks, we encourage you to focus on delivering
    the best possible experience for users.


9
THE 3 PILLARS OF SEO SUCCESS


 Technical                      On-page                    Off-page
Optimization                    optimization               optimization

                                •   Keyword research       • Inbound links from

•    Age of domain          +   •   Page mapping
                                                       +
                                                             external, relevant sites
                                                                                          =   SEO success
                                •   Title tags
•    Domain strength            •   Description tags       • Inbound links from region-
•    No duplicate content       •   Body copy                specific sites
•    URL structure              •   Header tags
•    No dash domains            •   Image ALT text         • Social media engagement
•    301 redirects              •   URL page name
•    Canonicalization
•    Site speed




10
THE 3 PILLARS OF SEO SUCCESS


 Technical                      On-page                    Off-page
Optimization                    optimization               optimization

                                •   Keyword research       • Inbound links from

•    Age of domain          +   •   Page mapping
                                                       +
                                                             external, relevant sites
                                                                                          =   SEO success
                                •   Title tags
•    Domain strength            •   Description tags       • Inbound links from region-
•    No duplicate content       •   Body copy                specific sites
•    URL structure              •   Header tags
•    No dash domains            •   Image ALT text         • Social media engagement
•    301 redirects              •   URL page name
•    Canonicalization
•    Site speed




11
KEYWORD RESEARCH
•Use a keyword research tool like Google Adwords Keyword Tool to identify
search volume potential for strategic terms:
https://adwords.google.com/select/KeywordToolExternal
•The key is to include keywords people are using to search for your products in the
content you are creating


                                                      Enter keyword(s)



                                                             Select country and language



                                                             Always select “exact match”


This menu can be found on
the lower left hand column
of the screen




        12
INCLUDE KEYWORDS IN YOUR PAGES!


     As Content Creators, you can help ensure strategic keywords appear in these
     KEY SEO COMPONENTS of a page:


       1.   Title tag
       2.   Description tag
       3.   Header tag(s)
       4.   Body copy
       5.   Image ALT text
       6.   Link anchor text




13
TITLE TAGS



                  Quick Snapshot:

                  1.   The MOST IMPORTANT tag for SEO
                       rankings

                  2.   No more than ~65 characters (otherwise it
                       gets truncated in search results)



                  3.   Primary keyword at the front

                  4.   Include “PayPal” at the end          (or elsewhere
                       if it makes the tag more readable)



                  5.   Include the country if non-US)




14
META DESCRIPTION TAGS



Quick Snapshot:

1.        No more than ~150 characters (longer
          ones get truncated)


2.        Primary keyword should appear
          somewhere in the tag

3.        Goal is to encourage click-through
          but not be “salesy”

4.        Include the country if non-US
          (see Canada example)


Good to know:
•    Description tags do not directly influence search results, but
     they can encourage users to click, which will help rankings in
     the long term




     15
META KEYWORDS TAG


Quick Snapshot:

1.      Meta Keyword Tags have NO
        INFLUENCE on rankings

2.      They do not appear in search
        results or on the visible page

3.      We only populate them to help with
        the PayPal.com on-site search
        results

Fun Fact:
•    In the early days of SEO, Meta Keywords Tags did influence
     rankings – but after A LOT of abuse (keyword stuffing, keyword
     spam), search engines stopped considering them in their
     algorithms




     16
HEADER TAGS


Quick Snapshot:

1.    H1 Tags is another importance
      piece of on-page optimization for
      SEO

2.    The primary targeted keyword for
      the page should appear in the H1
      tag

3.    H2, H3, and H4 tags can be useful
      places in which to place secondary
      targeted keywords




 17
BODY COPY

Quick Snapshot:

1.        Pages should have ~100 words of
          INDEXABLE copy – this does not
          include links

2.        The SEO keywords targeted for the
          page should appear 2-3 times each
          in the copy

3.        “Keyword density” (ratio of
          keywords to total text) isn’t used as
          a guide anymore

4.        Primary goal is to make the text
          READABLE for users – no keyword
          stuffing or “forcing”

5.        If it’s hard to “work in” the SEO
          keywords, the page might not be
          appropriate for those terms



     18
IMAGE ALT TEXT


Quick Snapshot:

1.    Image ALT Text is a great, but
      under-utilized place in which to
      incorporate targeted SEO keywords

2.    Targeted SEO keywords should be
      included in the ALT text – in a
      readable way

3.    Populating the ALT text with
      meaningful content also helps with
      Accessibility




     19
LINK ANCHOR TEXT

Quick Snapshot:

1.        Link anchor text helps communicate
          the keyword focus for the
          DESTINATION page

2.        The primary targeted keyword for the
          destination page should be included in
          the link anchor text

3.        This is CRITICALLY important for SEO
          – it helps reinforce the keyword focus
          for the destination page

4.        Links like click here and learn more
          provide NO SEO value

5.        Links must ALWAYS point to the same
          version of the URL




     20
TAKEN FROM
                                    SEOMOZ.ORG


21   Confidential and Proprietary
TECHNICAL OPTIMIZATION


 Technical                      On-page                    Off-page
Optimization                    optimization               optimization

                                •   Keyword research       • Inbound links from other

•    Age of domain          +   •   Page mapping
                                                       +
                                                             PayPal pages
                                                                                          =   SEO success
                                •   Title tags
•    Domain strength            •   Description tags       • Inbound links from
•    No duplicate content       •   Body copy                external, relevant sites
•    URL structure              •   Header tags
•    No dash domains            •   Image ALT text         • Inbound links from region-
•    301 redirects              •   URL page name            specific sites




22
301 REDIRECTS




23
URL STRUCTURE




24
OFF-PAGE OPTIMIZATION


     Site quality               On-page                    Off-Page
                                optimization               Optimization

•    Age of domain              •   Keyword research       • Inbound links from other
•    Domain strength        +   •   Page mapping
                                                       +
                                                             PayPal pages
                                                                                          =   SEO success
•    No duplicate content       •   Title tags
•    URL structure              •   Description tags       • Inbound links from
•    No dash domains            •   Body copy                external, relevant sites
                                •   Header tags
•    301 redirects
                                •   Image ALT text         • Inbound links from region-
•    Canonicalization
                                •   URL page name            specific sites
•    Site speed




25
LINK BUILDING

                   All other things being equal, the page with the most high-
                                   quality, relevant links wins.


                                                                                                       Link
                                                                                      Link
                                                     Link          Link                                                             Link                 Link
                                                                                                                     Link
                                                                                                       Link
                                                                                         Link
                                                                                                                                           Link
                                                  Link           Link                                                       Link                           Link
                                                                               Link                           Link
                        Link     Link                                                           Link
               Link
     Link
                                                                                                                                   Link       Link
                                                         Link                                                                                                   Link
                                        Link                            Link             Link
            Link                                                                                       Link          Link
                       Link    Link
                                                                                                                                          Link
     Link                                          Link                           Link                                                                   Link
                                                                    Link
                                        Link

                                                                                                                                           Link
                                                                                                                                                         Link
                                                          Link                 Link
                      Accept                                                                           Accept
                                                                                                                                                  Link
                      Credit                                                   Link                    Credit
                      Cards                                                                            Cards




                         A                                                                                    B
                                                                                                  WINNER!




26
CRITERIA FOR A GOOD LINK


             To be valuable for SEO, inbound links MUST:

                              Be from relevant sites
          For international sites, links from the same country are the most valuable


                                       Be high-quality

                Include keywords in anchor text
                                          click here = not useful
                                     accept credit cards = very useful!



                        Point to the targeted page
                 accept credit cards points to home page = okay, but not great
                accept credit cards points to accept credit cards page = perfect!



                  Use the same URL every time *
     These URLs are NOT the same to search engines, even though they result in the same page
     1. https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/mobile/MobileOverview-outside&nav=0.2.3
     2. https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/mobile/MobileOverview-outside
     3. https://www.paypal.com/mobile




27
AN EXAMPLE OF GOOD ANCHOR TEXT




28
NOT-AS-GOOD ANCHOR TEXT




29
AN EXAMPLE OF GOOD ANCHOR TEXT




30
NOT-AS-GOOD ANCHOR TEXT




31
ADDITIONAL SEO RESOURCES:

 Search Engine Land –
     Online resources, industry-leading articles
     http://searchengineland.com/
     Highly recommend the “Search Cap” daily email
 Google Webmaster Blog –
     Stay up-to-date with the latest Google news that could affect your site
     http://googlewebmastercentral.blogspot.com/
 SEOmoz –
     Online resources, numerous tools
     http://www.seomoz.org/
     Yearly “PRO” memberships can be purchased and can be very useful for
     deep research
 Marketing Sherpa –
     Includes more than SEO, but often includes great info and charts
     http://www.marketingsherpa.com/
32
THANK YOU

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PayPal Search Engine Optimization for sellers

  • 2. AGENDA • SEO Fundamentals • What is SEO? • Natural Search vs. Paid Search • Click-Through Rates • Anatomy of a Search Listing • Algorithm Changes • The 3 Pillars of SEO • On-Page Optimization • Off-Page Optimization • Technical Optimization • Summary 2
  • 3. WHAT IS SEO? • Search Engine Optimization is the process of influencing natural search results so the right pages rank for the right keywords Higher rankings = more traffic • SEO is NOT: Telling Google what pages we want to rank Buying keywords • SEO takes time: Changes in rankings after SEO efforts are implemented can take from a few days to a few weeks. 3
  • 4. SEO VS. SEM ESTIMATES Paid Search Results = ~30% of traffic Natural Search Results = ~70% of traffic 4
  • 5. HIGHER RANKINGS = MORE TRAFFIC Page 1 - Natural Search Click Through Rates - AVERAGE 40% 36.4% 35% 30% 25% 20% 15% 12.5% 9.5% 10% 7.9% 6.1% 5% 4.1% 3.8% 3.5% 3.0% 2.2% 0% #1 #2 #3 #4 #5 #6 #7 #8 #9 #10 Moving from position #10 to #1 can result in a 1,500%+ increase in traffic * Data Source: 2011 Optify Study 5
  • 6. “CUSTOMERS” VS. SEARCH ENGINES This is what our customers see: This is what search engines see: To see source code: Firefox & Chrome: type CTRL + U Internet Explorer: select Page >> View Source 6
  • 7. 7
  • 8. SEARCH ALGORITHMS CHANGE… OFTEN! More that 400 minor changes per year. That’s more than once per day! 8
  • 9. RECENT DEVELOPMENTS Google changes its search algorithm hundreds of times each year. 2 major updates had significant impact: • Google Panda 2011 – New criteria valuing high-quality, user-friendly sites (low bounce rate, high time on site) • Google Penguin 2012 - penalizing keyword stuffing & link schemes Google says: Search is a complicated and evolving art and science, so rather than focusing on specific algo- rithmic tweaks, we encourage you to focus on delivering the best possible experience for users. 9
  • 10. THE 3 PILLARS OF SEO SUCCESS Technical On-page Off-page Optimization optimization optimization • Keyword research • Inbound links from • Age of domain + • Page mapping + external, relevant sites = SEO success • Title tags • Domain strength • Description tags • Inbound links from region- • No duplicate content • Body copy specific sites • URL structure • Header tags • No dash domains • Image ALT text • Social media engagement • 301 redirects • URL page name • Canonicalization • Site speed 10
  • 11. THE 3 PILLARS OF SEO SUCCESS Technical On-page Off-page Optimization optimization optimization • Keyword research • Inbound links from • Age of domain + • Page mapping + external, relevant sites = SEO success • Title tags • Domain strength • Description tags • Inbound links from region- • No duplicate content • Body copy specific sites • URL structure • Header tags • No dash domains • Image ALT text • Social media engagement • 301 redirects • URL page name • Canonicalization • Site speed 11
  • 12. KEYWORD RESEARCH •Use a keyword research tool like Google Adwords Keyword Tool to identify search volume potential for strategic terms: https://adwords.google.com/select/KeywordToolExternal •The key is to include keywords people are using to search for your products in the content you are creating Enter keyword(s) Select country and language Always select “exact match” This menu can be found on the lower left hand column of the screen 12
  • 13. INCLUDE KEYWORDS IN YOUR PAGES! As Content Creators, you can help ensure strategic keywords appear in these KEY SEO COMPONENTS of a page: 1. Title tag 2. Description tag 3. Header tag(s) 4. Body copy 5. Image ALT text 6. Link anchor text 13
  • 14. TITLE TAGS Quick Snapshot: 1. The MOST IMPORTANT tag for SEO rankings 2. No more than ~65 characters (otherwise it gets truncated in search results) 3. Primary keyword at the front 4. Include “PayPal” at the end (or elsewhere if it makes the tag more readable) 5. Include the country if non-US) 14
  • 15. META DESCRIPTION TAGS Quick Snapshot: 1. No more than ~150 characters (longer ones get truncated) 2. Primary keyword should appear somewhere in the tag 3. Goal is to encourage click-through but not be “salesy” 4. Include the country if non-US (see Canada example) Good to know: • Description tags do not directly influence search results, but they can encourage users to click, which will help rankings in the long term 15
  • 16. META KEYWORDS TAG Quick Snapshot: 1. Meta Keyword Tags have NO INFLUENCE on rankings 2. They do not appear in search results or on the visible page 3. We only populate them to help with the PayPal.com on-site search results Fun Fact: • In the early days of SEO, Meta Keywords Tags did influence rankings – but after A LOT of abuse (keyword stuffing, keyword spam), search engines stopped considering them in their algorithms 16
  • 17. HEADER TAGS Quick Snapshot: 1. H1 Tags is another importance piece of on-page optimization for SEO 2. The primary targeted keyword for the page should appear in the H1 tag 3. H2, H3, and H4 tags can be useful places in which to place secondary targeted keywords 17
  • 18. BODY COPY Quick Snapshot: 1. Pages should have ~100 words of INDEXABLE copy – this does not include links 2. The SEO keywords targeted for the page should appear 2-3 times each in the copy 3. “Keyword density” (ratio of keywords to total text) isn’t used as a guide anymore 4. Primary goal is to make the text READABLE for users – no keyword stuffing or “forcing” 5. If it’s hard to “work in” the SEO keywords, the page might not be appropriate for those terms 18
  • 19. IMAGE ALT TEXT Quick Snapshot: 1. Image ALT Text is a great, but under-utilized place in which to incorporate targeted SEO keywords 2. Targeted SEO keywords should be included in the ALT text – in a readable way 3. Populating the ALT text with meaningful content also helps with Accessibility 19
  • 20. LINK ANCHOR TEXT Quick Snapshot: 1. Link anchor text helps communicate the keyword focus for the DESTINATION page 2. The primary targeted keyword for the destination page should be included in the link anchor text 3. This is CRITICALLY important for SEO – it helps reinforce the keyword focus for the destination page 4. Links like click here and learn more provide NO SEO value 5. Links must ALWAYS point to the same version of the URL 20
  • 21. TAKEN FROM SEOMOZ.ORG 21 Confidential and Proprietary
  • 22. TECHNICAL OPTIMIZATION Technical On-page Off-page Optimization optimization optimization • Keyword research • Inbound links from other • Age of domain + • Page mapping + PayPal pages = SEO success • Title tags • Domain strength • Description tags • Inbound links from • No duplicate content • Body copy external, relevant sites • URL structure • Header tags • No dash domains • Image ALT text • Inbound links from region- • 301 redirects • URL page name specific sites 22
  • 25. OFF-PAGE OPTIMIZATION Site quality On-page Off-Page optimization Optimization • Age of domain • Keyword research • Inbound links from other • Domain strength + • Page mapping + PayPal pages = SEO success • No duplicate content • Title tags • URL structure • Description tags • Inbound links from • No dash domains • Body copy external, relevant sites • Header tags • 301 redirects • Image ALT text • Inbound links from region- • Canonicalization • URL page name specific sites • Site speed 25
  • 26. LINK BUILDING All other things being equal, the page with the most high- quality, relevant links wins. Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Link Accept Accept Link Credit Link Credit Cards Cards A B WINNER! 26
  • 27. CRITERIA FOR A GOOD LINK To be valuable for SEO, inbound links MUST: Be from relevant sites For international sites, links from the same country are the most valuable Be high-quality Include keywords in anchor text click here = not useful accept credit cards = very useful! Point to the targeted page accept credit cards points to home page = okay, but not great accept credit cards points to accept credit cards page = perfect! Use the same URL every time * These URLs are NOT the same to search engines, even though they result in the same page 1. https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/mobile/MobileOverview-outside&nav=0.2.3 2. https://www.paypal.com/cgi-bin/webscr?cmd=xpt/Marketing/mobile/MobileOverview-outside 3. https://www.paypal.com/mobile 27
  • 28. AN EXAMPLE OF GOOD ANCHOR TEXT 28
  • 30. AN EXAMPLE OF GOOD ANCHOR TEXT 30
  • 32. ADDITIONAL SEO RESOURCES: Search Engine Land – Online resources, industry-leading articles http://searchengineland.com/ Highly recommend the “Search Cap” daily email Google Webmaster Blog – Stay up-to-date with the latest Google news that could affect your site http://googlewebmastercentral.blogspot.com/ SEOmoz – Online resources, numerous tools http://www.seomoz.org/ Yearly “PRO” memberships can be purchased and can be very useful for deep research Marketing Sherpa – Includes more than SEO, but often includes great info and charts http://www.marketingsherpa.com/ 32

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