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Joan Winchester - Usability Testing on a Dime

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Plain Talk 2015
Plain Talk 2015

"Usability Testing on a Dime: What, Why, and How" was presented as part of the Center for Health Literacy Conference 2011: Plain Talk in Complex Times by Joan Winchester, Consultant, Center for Health Literacy. Description: Learn the basics of using cost-efficient field testing to find out whether your website or document works. Learn why field testing is important and gain insight into how people really receive your messages. Learn how to write and deliver a successful field testing interview.

EducaciónTecnologíaDiseño
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Usability Testing Workshop Joan Winchester Plain Talk in Complex Times September 22, 2011
Usability Spigot ,[object Object]
What is Usability Testing? ,[object Object]
Usability testing can measure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why do usability testing? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Save money?
How is usability testing done? ,[object Object],Is it clear? Can the user navigate easily? Can the user fill in the boxes correctly? Is it easy to read? Is the vocabulary too high level? Is the tone welcoming and friendly?
[object Object],[object Object],Websites
The Introduction: Why ,[object Object],[object Object]
What ,[object Object],[object Object]
How ,[object Object]
How long ,[object Object]
How much ,[object Object]
The Questions ,[object Object],[object Object],[object Object]
The home page
As they go ,[object Object],[object Object],[object Object],[object Object],[object Object]
For a document ,[object Object],[object Object]
Tasks and Scenarios ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Test the vocabulary ,[object Object],[object Object],[object Object]
 
Be supportive and encouraging ,[object Object],[object Object]
Do you like this or that?
 
Recruiting test participants ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Remember ,[object Object],[object Object],[object Object]
How should you prepare for testing? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Good facilitators get good results! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Before you test ,[object Object]
Where should you test?
Have a schedule ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What should you do with the results? ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]

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Joan Winchester - Usability Testing on a Dime