The document discusses innovations in learning and training for SAP BusinessObjects Business Intelligence (BI) 4.0. It highlights new online tutorials and videos that provide interactive, step-by-step demonstrations of the product's core functionality. Customer feedback has been positive and helped shape additional learning resources, including converting tutorials to mobile-friendly videos on YouTube. Future plans include expanding the tutorial content based on user ideas and supporting learning for mobile apps.

1. Innovations in Learning for SAP BusinessObjects Business Intelligence (BI) 4.0 Megan Mittler BI Suite, Product Management

2. Learning Points

6. Where did we start?

7. Focused on the priorities: What do people need? Just show me , give me an example , and then let me get on with it. I learn from my social networks because I trust the experience of others. Visual things to help me remember concepts and tasks . I don’t care to know until I really need it , then I needed it yesterday. Learning happens outside of my day job, I could be anywhere . Zzzzz.

8. Knowledge & Learning Team Let’s do this.

9. SAP BusinessObjects BI 4.0 Product Education Tutorials

13. Results & Feedback so far (demo)

14. Dashboard (demo)

15. What customers are saying…

16. Explorer (demo)

18. ASUG Influence Council: Session 1013, Wed. 10:30am What obstacles do my users encounter when learning new products? How can learning and documentation work together to help me? How can the products reduce the need for training? What information do my users need to get up and running? How do I want to get help? What should it look like?

19. SAP Education…what’s the difference?